I booked the cruise myself, no TA. I read here on CC that sometimes when you arrange with the pre-concierge family members can board with you. So I sent a request for my son to board with us. I was told no he could not, but I had the option of double booking him in our room. When I got that email I did a happy dance! I've been in a suite many times unable to use most of the perks because I wasn't going to leave my son alone.
Anyway, so I called the 800 number and asked to double book my son. The rep said she couldn't do it, and talked to her supervisor who said it couldn't be done. So now I was upset, so another email off to pre-concierge. I received a reply to go though my travel agent. Aaauuuggghhh now I feel like I'm getting the run around.
I complain to my hubby and he makes a call to the pre-concierge. A few minutes later hubby calls me back and tells me that my son is officially double booked. I once again do the happy [emoji126][emoji4]
When we got to the ship DS check in with us, in our room. Once upstairs the concierge fixed his keycard for his room instead of ours. When we ate at the restaurant he had to use his card... ours no longer had him in our room.
Sorry for being so wordy, but just wanted to let you know not everyone knows how to do a double booking, but it is possible. And on the ship the crew knew exactly what to do, so I'm sure I'm not the only person who was able to.
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