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Nick&Simon

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About Me

  • Location
    Market Harborough, UK.
  • Favorite Cruise Line(s)
    Cunard, Seabourn & Silversea
  • Favorite Cruise Destination Or Port of Call
    Transatlantic

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  1. We were on the first Celebrity Seacation, and service was in a different league to the shambles that was Regal Princess. On the plus side all the crew and officers we spoke to know it's a shambles, so hopefully it will improve.
  2. We were in Vines last night asked the very helpful waiter for some potato crisps, we were told no food in Vines. So I ordered potato crisps on the App. We got a plate of French fries about 30 minutes later "we have run out of crisps".
  3. If it saves us from this abomination we will do... And single ply toilet tissue!
  4. Foot stools are there in Concierge. Not sure what is going on but Eurofins have set up in The Meeting place and there is a big banner saying "welcome to your rapid Antigen test ".
  5. I think I have been unfair, hence why I paused posting. Initially I thought what I see as poor service was teething issues, but after discussing with other passengers I realise it is normal service for Celebrity. I mainly sail with Cunard and the service standards are different. I have reset my expectations accordingly.
  6. The weather is good this afternoon and from where I am sitting - at a bar, that rule seems to have been relaxed - there isn't a spare seat. I don't know if it is usual for Celebrity, but there are no bar waiters and no-one clearing tables. I suspect - but it's just a guess - with AI the bars three outdoor bars that see open are busier than expected.
  7. Generally things are good, service is very willing and enthusiastic. Cleanliness is excellent. Murano last night was superb. But there are a few issues. I don't think they have realised that with only organised tours available, many many people have remained onboard. As an aside the Eurofin team that were at the port yesterday are onboard.
  8. By way of an update, our experience so far today has been disappointing. We wanted coffee around 11am today, the coffee bar was full all morning. There are no indoor bars open and all of the outdoor bars were washed down at the same time. There is no room at The Porch, The Mast Bar or Mast Grill. We ended up eating in Ocean View and in my opinion it was terrible. I started with a plate of cold meats which were put on a very hot plate, then luke warm pasta with no spoon available and no condiments such as tabasco. It's the worst cruise food I remember experiencing. I know I will get flamed for daring to say anything negative, but it is what it is.
  9. There was a quiz scheduled for 7pm in Craft Social last night. No-one turned up (or to be more precise, no one wanted to join) so it was cancelled. I have seen a couple of tables of more than 6 people, although I don't think it is officially allowed. Big scoop for me is that you can sit at the bar outside Murano, and you can order via the bar man, however a server has to bring the drink to you. Max four people to a lift with X on the floor to tell you where to stand. I have seen quite a few people with visors rather than face masks. I would describe service as amazingly willing, but rusty. For example I asked for a Heineken in Craft Social and the waiter just didn't understand, I ended up with some hoppy ale. My room steward is unable to bring me sparkling water. He has brought champagne, instead he has brought tonic, but water with gas he can't do. My only real gripe (anything else being a niggle) is the AI wifi. It's unusable for anything other than the Celebrity App and the odd message on Whatsapp. You can't browse this site for example, you can't send a picture on whatsapp.
  10. A couple of other things. Drinks & More wine was two bottles of red. Welcome bottle was red.
  11. Eurofins had a testing station set up at the terminal, it was probably 45 minutes extra delay. They didn't allow priory boarding for Concierge. At least they didn't for us.
  12. It's so slow I can't even get a speed check reading. Maybe (and I have no idea if this is the case) the paid internet is streaming speed and the AI is snails pace? There was no mention of mini-bar drinks in the Drinks & More letter. I'll need to check on that.
  13. A few surprises from Silhouette so far. No Concierge boarding day lunch. No water in the mini bar. Everything else so far is as you would expect. Only small gripes would be the bar snacks in Craft Social were off, as was the burger bun in MastBar. The bar seat rules at MastBar were silly. You can sit at the bar, but must face away from the bar and can't put your glass on the bar. Wifi is as bad as ever.
  14. I'm not sure that's correct. Celebrity have offered to test in port those passengers on today's sailing whose Eurofin results have gone missing. I don't think it's a general "turn up without a test and we will test you". My results are still missing, so I expect a few hours hanging around the dock in secondary screening later. Not the way I wanted to start my holiday.
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