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jaulick

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    San Antonio, Texas

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Cool Cruiser (2/15)

  1. Suzyed, that did it. I’d heard lots of the horror stories about dealing with Princess by phone (including stories from our TA), and so I had little confidence that this phone call would be any different, but it was. The Princess rep stated that we do not need to make advance reservations for specialty dining because we’ve booked a suite. The rep went on to say that the staff in the Concierge lounge can do all this for us. So, that’s where I am at this point, and I choose to believe that it will work out this way. Thanks to all.
  2. Thanx to Steelers36, but no progress. Final pmt was long ago; cruise departs on Oct 7. New to Princess, and am finding this to be a gruesome introduction. Was on smartphone for DMW, but no luck. Went to web version, but that was worse. It did not let me find my travel companions (but smartphone did); it did not show the same specialty opportunities as the smartphone did (in fact, fewer); and so I couldn’t go farther. Since we’re in a full suite, we just might let the concierge staff do their thing if this doesn’t improve.
  3. Help! I’ve tried this method over and over. I make it all the way to “Confirm this reservation “, but I then keep getting this error message: “An Error occurred…Information provided for reservation was not complete!”. I’ve given them every piece of information that I can think of. What now?
  4. We’ve purchased a Princess transfer from Rome to Civitavecchia, but our circumstances have changed. Will Princess allow us to cancel the transfer booking and (1) refund the charge to our form of payment, or - failing that - (2) convert the transfer fee to OBC? In either case, do we do that directly with Princess or is done only by our travel agent?
  5. Thanks. Is this something - as well as other SD reservations - that the folks in the Concierge Lounge can help with?
  6. OK, what is the secret? Everything I've read here says that it has to be done on board. Have you found another "work around"?
  7. From “Know Before You Go”: Items such as sodas, energy drinks or other non-alcoholic items are not allowed on board in any form. Plastic water bottles are not allowed. However, an allowance of six liters, twelve (12) cans or cartons (500 ml in volume or less) or six (6) cans or cartons (1 liter in volume or less) of water are allowed per stateroom. Any amount in excess of this allowance will be not be allowed onboard. Water in plastic bottles will not be allowed onboard in any quantity, including in ports of call. Guests will be asked to discard open beverages in plastic containers prior to boarding.
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