Princess has cancelled all cruises departing up to June 30th due to the Covid-19 pandemic. I am a travel agent who has two couples scheduled to cruise out of London/Southampton on July 3, for a 12 night British Isles itinerary on the Regal Princess. They wish to cancel for obvious reasons. Bookings are already paid in full. Both bookings have Princess FLEXIBLE air. Princess specifically states: Cancellation: No fee until 45 days prior to departure. Fees apply within 45 days. However, Princess is refusing to refund the air, saying that it will be a "future CRUISE credit" applied to their profile. They refuse to budge. I don't think this is even legal but I'm not sure where to go on it. BUYER BEWARE!