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Everything posted by SIMMY67

  1. Received ours and we are Platinum working very hard to join Elite and loving every cruise!
  2. Called Princess for the fourth time regarding this issue and lucked out with awesome Angela who listened carefully and took care of the credits. Thank you Angela and Princess. And thanks to all of you who took time to read this post and answer.
  3. Thanks for your replies. Wasn't non refundable deposits. I'll wait for Thrak and if don't hear by Tuesday will try Customer Service. Total of $400.00. would like it back as FCC!!!!
  4. Recently cancelled two cruises due to brother's death. Had Princess Platinum Insurance on both. When reviewing cancellation notices, it says no cancellation fees, yet no FCC returned to account. Called Princess several times, variety of answers. Question: has anyone ever "written" to Princess and actually received an answer? Thanks for replying.
  5. paid for them on a previous caribbean cruise, on credit card
  6. Any advice from experienced cruisers on Future Credits gladly accepted. I used four future cruise credits for my husband and me to book Alaska Cruises before and after Princess land tour this coming June/July. Booked August 2018. The cruise credits were set to expire March 2019 if not used. The cruise did NOT have a nonrefundable deposit. As guardian of my brother, I got very caught up in his care as his conditioned deteroriated after New Year's. Along comes May and i get notice to pay or cancel. As brother's condition was worsening, i elected to cancel. Brother passed on May 22. Now reading in Princess "fine print" that credits are lost? any ideas before i call Princess and plead my case? we are platinum soon to be elite as if that makes a difference?!!!!
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