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Everything posted by mrobstad

  1. I’m now convinced there’s some fraud involved. My PCC insisted I paid $699 base price when I called to upgrade. I insisted it was over $1,000. I found the original invoice in “all mail” box. I’m unable to forward it as an email or message. This is why I feel there’s deception. So I took a picture of my invoice and sent it to my PCC. I’m looking to upgrade from a studio to a balcony, which is now priced at $629 for solos. But I was told that’s a “sail away” price. Yet, that’s the websites only price that appears. Yes, I made my final payment. I’ve cruised NCL over 20 times. I’m so disappointed this is how they treat platinum latitudes members, or any customer. Sent from my iPad using Forums
  2. I’m a longtime solo NCL cruiser, Latitudes member. When I booked my reservation a year ago, I used two cruise next deposits ($500), $300 credit card points, and got my fare down to $699 from about $1,500. I’m now trying to switch to a $629 balcony room, and told I can’t do it because that’s a “sail away” price. The cruise next deposits seem to vanish, once applied, so if a cruise is $1000, you use $500 as a deposit, the NCL agents just see that you paid $500, not the $1,000. Additionally, you used to be able to upgrade your room if the price fell below what you paid. But now I’m being told, I’d pay a cancellation fee and then I’d have to rebook as a new reservation at a much higher price. Another new policy is the one time only upgrade. I just don’t think this is how NCL wants to treat long time, non-valued Latitude members.
  3. I have been to West Bay Beach 3 times. It’s lovely and gets crowded, but there’s tons of locals with skiffs to take you just beyond the reef. I tried going on my own, but it’s safer to go with a guy, maybe $10-20. I take a cab there, so it’s an under $100 day.
  4. Try to get a group together for Rome in Limo. Much better than Viator. Tons will join you. I’d use RIL for every Italy port.
  5. Wow! I like Princess, though they rarely, if ever, have solo pricing. But, I previously thought NCL was a good deal with the studios, at about 150% of interiors, but the studio advantage seems to be disappearing along with the Vibe passes.
  6. Multiple passes were given out on Breakaway in 2016.
  7. Quite a few things have changed with Vibe between my previous and last cruise. First, I believe I used to pay $75-now I read it’s $200/week. Secondly, NCL had previously allowed passengers to get multiple (6) passes without those passengers waiting on line—glad they corrected that! Third, VIP passengers are able to have guest relations hold Vibe passes so the process is not first come first serve. In sum, I’m not sure what priority boarding means for platinum Latitudes members.
  8. Stephan, you are so right. There were, I believe, two people in wheelchairs. When they let the “disabled” group of maybe 20 board, one lady ran, actually ran, to guest services. In the past, I’ve had folks ahead of me get ten passes, which I also think is not right.
  9. I’m most upset because NCL lies to you—Vibe is not sold first come, first serve. I don’t begrudge Haven folks for being first in line, though I still doubt many buy Vibe passes. But as a loyal, long time, frequent cruiser, I’m so disappointed in the ethics of NCL.....plus, as someone pointed out, it is the only place not overrun by kids and boisterous adults.
  10. I agree. I will try that before I write them off. I did beg my PCC to hold one for me and she said it’s never done. Now I know better. I just hate being lied to.
  11. I chose this as my perk but was informed of the gratuity add on. I purchased the meal plan which I don’t think had a gratuity add on.
  12. Studios are at least, if not more, 150% of interior rates.
  13. If NCL holds Vibe passes for gamblers on a free cruise, I’m sure they hold passes for others, like employees on vacay, performers, etc.
  14. Haven cruisers wouldn’t need a Vibe pass since they have their own private pool area.
  15. I cruised on the Bliss in March, was unaware of this new procedure for upgrades, and never saw a banner or received an email.
  16. On my 7 day cruise, I was charged $20/day gratuity for drink package. Not sure it was worth it.
  17. I’m a platinum Latitudes member who recently traveled on the Bliss. I arrived at port at 8 am and went to the preferred boarding area in order to be first on the ship to buy a Vibe pass. It appeared disabled cruisers and their large families boarded beforehand, and then I boarded and headed right to the area to buy a Vibe pass. Unfortunately, the passes were sold out. I wrote and complained and received a curt reply stating passes were first come, first serve. Last week, I spoke to a Bliss passenger I had met years ago. He was “comped “ the cruise for two (he gambles) and he told NCL he would only go on the free cruise if they held two Vibe passes for him in Guest Relations. NCL complied. Ive cruised NCL over ten times, typically as a solo paying 150%, and paid for all my cruises, followed all the correct procedures that should have insured I was able to buy a Vibe pass, but NCL fraudulently holds passes for preferred guests, so I’m done with NCL .
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