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colbe

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Posts posted by colbe

  1. 4 minutes ago, Edinburghgirl1 said:

    First time HAL cruiser here and our cruise is 35 nights. We are thinking of buying the unlimited laundry package which states wash dry and fold. Will we also have to buy the unlimited pressing? We have read conflicting information where some folks say their laundry comes back pressed without buying the pressing package and others state it’s only folded and still needs pressed!. Can anyone who’s previously bought the unlimited laundry package please clarify. 

    It is ironed, then either folded or put on hangers. You state what you want.

  2. 6 hours ago, Btimmer said:

    We did the Amazon on the Volendam in 2019 & absolutely loved it including getting stuck on a sandbar for 7 hours. We're looking forward to our return this fall and have booked many private excursions like we did last time. My blog has all the details (https://timmerBrazilplus2019.blogspot.com)

    We were on with you. Fabulous cruise. Included the launch of the French rocket as dinnertime entertainment. 

  3. 1 minute ago, mcrcruiser said:

    The Allianz travel insurance that you  but for one year has med vac from  the ship to land based hospital facility that is capable of handling the persons case  .That is usually decided by on board medical /doctors & land based hospiital doctors   . You need a different yearly insurance if you are in a foreign gospital & wasnt to be transported vabk to a US hospital near home . That is like Med  Jet Assist .

     

     

     

     

    Thank you.

  4. 3 minutes ago, Andona said:

    Hi, First time cruiser here 🙂 We have the HIA package and I prebooked the Pinnacle Grill one night using our Specialty dining credit. I would like to cancel that booking and change to another night but want to be sure that the Dining credit will be refunded to me.

    When I clicked on the "Cancel Dining" in my itinerary on the website it indicated that I would receive $0.00 credit ( which makes sense as I didn't pay anything ) however it doesn't say that my credit will be refunded?

    So I thought I'd asked more experienced cruisers if I will get my credit back by cancelling online... or will I have to call them? ( I'm in Australia)

    TIA

    Andona

     

    Call HAL Australia and ask. 1300 987322

  5. 1 minute ago, bikevegas said:

    Never cruised on HAL before and wanted to know if you can get a table for two in the main dining room ? No,  we are not anti-social but sometimes just want a nice dinner with just the two of us. Thanks in advance for your reply!

    Yes you can. Just ask at the front or ring and pre-book one. Often it will be a 4 top that they have removed 2 places from. You can also stipulate (at a 4 top) how you want to sit - across the table, or beside each other. Enjoy your cruise.

  6. 2 hours ago, mcrcruiser said:

    Has any one here ever has a Holland America   cruise booked by the cruise line that was not wanted  ? 

     

     We were  interested is a 14 day  Alaska   cruise for May 2024 .So we phoned HAL & got a rep in Colorado on the phone .She came up with a handicap balcony cabin   but in the very front of the ship   on deck 6 of the Nieuw Amsterdam  .We told her that was a bad location & not for us . Well a day later we get a e-mail from HAL telling us this cruise was booked for us  .We returned that e-mail saying we never booked the cruise even though there was a booking number .Not a cheap cruise price 

     

    This experience sends up  red flags   

     

     

     

    That is just a curtesy hold for you. It will drop off when you don't pay the deposit.

  7. 33 minutes ago, NancyDrew1953 said:

    Currently on the Noordam. We are missing two ports - Gisborne and Napier, but are scheduled into Wellington on the 21st as a replacement with the other day (the 22nd) currently being called a sea day. Yesterday the cruise director indicated that HAL is still working on finding a replacement for this additional sea day, but that they are not having much luck.

     

    Our weather so far has been outstanding, and it has been an excellent cruise. You should have a great time.

     

    Thank you for being so positive. Enjoy the rest of your cruise.

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