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    Florida by way of Kansas

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  1. Yes, this all sounds like some of the issues we are dealing with from various other recent cancellations. I guess in our case we had canceled the cruise in January and you had said at that time you would refund our money. That coupled with having emails bounce and no contact from you after the January post here on CC just had us concerned. No one could have ever predicted everything COVID that happened right after that. Yes, having to prepay foreign companies adds to the difficulties. Will watch for additional updates from you. Good luck.
  2. Hi Stephanie, a couple of us from the October 3rd Rotterdam roll call have been trying to get ahold of you. Glad to see that are doing as well as can be given this pandemic. You have various deposits for tours you organized and since cruise is cancelled, we were wondering when we could expect those returned to us. What is your current contact info? The ones we have either haven’t worked or were incorrect. Thanks, Les and Terri
  3. Yes......it is beyond frustrating. Shocked HAL continues with it knowing how user unfriendly it is.
  4. Heard the ship held in port is an MSC while they evaluate if a crew member has the virus.
  5. So true but hopefully HAL chefs can make attempts to replicate and come somewhat close....hope folks post about their experiences
  6. Chef Kristan Kish was very impressive when she was on Top Chef. So despite the premium price, I bet we will be signing up for it first chance we get.
  7. A little dab of toothpaste will work as a temporary “glue”
  8. We’re not in BA until December 2020. Sounds like there is no telling what the preferred currency will be.
  9. Struggling with finding consistency between the websites. Is there one that is possibly more accurate than the others? thanks
  10. Does a Pop Up Sel de Mer fall under the special events or do you get your Mariner discount? We are on a 7 day Veendam and it’s showing up on HAL site as accepting reservations. thanks for any info
  11. Hi, Does HAL still offer this and if so what is it called? Years ago it was called Chef’s Table or Cellar Master Dinner but have no idea if those continue. We are on Veendam 7 day Caribbean and I see that you can pre book the special one night pop up Sel de Mar but was hoping for the paired wine dinner. thanks for any info
  12. Does the stockholder credit top out after 14 days? So that if you had a 22 day cruise get you any additional OBC? thanks for any clarification on this. A while back someone posted a link to an explanation but of course I can’t find it.
  13. Sorry...my bad. I wasn’t paying enough attention and clicked on the wrong Quebec City. I was paying more attention to a football game as I was answering. Thanks for catching that. But Rome2 Rio site is usually very helpful in figuring out all your transport options.
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