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docsdrillers

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About Me

  • Location
    richmond hill,ontario
  • Interests
    travel,golf
  • Favorite Cruise Line(s)
    Celebrity
  • Favorite Cruise Destination Or Port of Call
    Europe

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  1. I'm in the same situation with a tough call since we sail on the Horizon on Dec 26th and full payment is due sept 25th. If i cancel now i would get my 500.00 deposit back but lose the 1810.00 FCC from the Inaugural sailing of the Mardi Gras which was cancelled. If i pay only an addition 1245.00 and the cruise line cancels will i get the 1245.00 plus 500.00 back in a cash refund? and then i'd still retain my FCC and apparently a 600 OBC too. If i pay and they don't cancel the cruise and i can't get there becaus ethe border is still closed to Canadians then i'd get all that in FCC's .. Tough call...Any advice..
  2. We're in the same Boat... As i see it we have 2 choices; a) cancel now before, if final payment hasn't been paid for and it's refundable either as cash or FCC. b) give cruise company your cash(full payment) and cancel within 72 hours and only get an FCC. Can you predict that any specific cruise company will be solvent after this is over? Is there a risk in that case that you could lose all your money? Personally.we'll be cancelling,keeping our money and betting that when the time comes to rebook safely the price will be lower than it is now. IMHO
  3. Where are you getting this information from? Haven't seen anything talking about new TA cruises.
  4. Thanks for your clarification. I should have been more specific because i was most concerned about the European season.
  5. So cruises are shut down for 60 days which basically covers all Transatlantic sailings. So how realistic is it for us to assume that after the shut down that Princess can suddenly create new TA sailings and market them in a short window to salvage any part of the European season.. With so much uncertainty i can't imagine they could plan for that scenario..where would crew come from,supplies etc etc??? Essentially what i'm asking is why Princess can't or won't announce that the European season is toast. Logistics aside,how can you plan if you don't even know if you will have ports to go to or start from?
  6. So cruises are shut down for 60 days which basically covers all Transatlantic sailings. So how realistic is it for us to assume that after the shut down that Princess can suddenly create new TA sailings and market them in a short window to salvage any part of the European season.. With so much uncertainty i can't imagine they could plan for that scenario..where would crew come from,supplies etc etc??? Essentially what i'm asking is why Princess can't or won't announce that the European season is toast. Logistics aside,how can you plan if you don't even know if you will have ports to go to or start from?
  7. This begs the question if they will reschedule the TA sailings to a later date to salvage some of the European season. No mention on compensation for cancelled flights or changes to flights..how about prepaid tours,hotels etc.. I realize the situation is fluid and changes hourly but surely if they shut down for 60 days there has to be a apart they aren't telling us like "then what". We have a British Isles cruise scheduled Sept 1..
  8. Excellent information and discussion..Many thanks to all who have contributed.
  9. I don't know if the dishwasher's aboard ships have a higher heat setting than standard commercial ones. But commercial dishwashers like in our homes cannot kill Norovirus. We haven't been told how hardy the Corona virus is relative to the norovirus... The point of my post is to generate that discussion within the cruise industry to give us the information so we can make calculated decisions as to whether we should risk Cruise travel at this time. I haven't even touched on the issue of shared recirculated air on the Diamond Princess. These people are in a horrific situation and are now being told that there may not be a concrete end date to their Quarantine in case new cases pop up..
  10. I tried a google search to see if the Virus can be killed by Dishwashers and i couldn't find any answers. With the number of passengers infected on the Diamond Princess tripling it seems that this is a fairly important/valid question. If they are being fed and the same dishes are being circulated throughout the 14 days then isn't that a source of reinfection that renders this 14 day Quarantine useless. One interesting tidbit that my research uncovered is that the Norovirus cannot be killed by dishwashers alone..considering cruise lines are notorious for those types of outbreaks it really makes you wonder on the effectiveness of current measures in protecting passengers.
  11. My agency isn't a full service one which books all your flights,transfers etc but an online large Cruise Outlet. They have contacted Carnival on my behalf and what i posted is information they relayed to me. So even agencies are getting the run around from Carnival as to what are the proper procedures to follow to get reimbursement. This sin't a new problem with cruise line customer service agents...so many threads and comments deal with getting different information every time they call in and speak to another agent. According to Carnivals letter we really didn't need to do anything to get the cruise deposit credited back to our card. Since we were booked on the inaugural i assumed they would start there with refunds since we were the first sailing cancelled.
  12. It's now January 12th and i haven't received my refund yet...never received a letter from Carnival or any form of communication from them. To those of you who berated us when we complained about the cancellation,here is an update. No one seems to know what they are doing...at least in my case. On one hand i'm being told don't change my flight until i've been approved by Carnival and then also told to change my flight and submit the non waived fees to Carnival. I've been asked to get a letter from Westjet airlines that they won't waive the fees..i've spoken to several supervisors who told me they don't give such letters and it's between me and Carnival and not for them to be involved. I can't tell you how frustrating this whole situation has been..i've wasted countless hours on the phone and by email to Airlines,my Travel Agency and Carnival who won't speak to me since it was booked through an agency. They won't speak to me yet ask me to send in information..seems ironic to me.. Once again these issues pertain to those of us who were booked on the Europe portion ot Transatlantic flights and not cancelled Caribbean cruises which were easy to rebook.
  13. Clearly our math calculations don’t align. if I use my FCC of 1810.00 on another cruise then I’m in a cabin at an 1810.00 discount..so they lost 1810.00 compared to the price another person would have paid. If I spend that 1810.00 as OBC then their loss is significantly less. if I buy 10/day wifi pass at 120.00 on 12 day cruise what is their cost..zero..the wifi is on anyways. If I buy a 80/ day drink package do you think their cost is 80.00..it’s probably 10-15% of that and only if I drank a lot..which we don’t...
  14. Many thanks for providing your example. Now I can use this precedent to hopefully get them to agree to my proposal.. after all a precedent has been set. Legally precedents carry a lot of weight in rulings ..so many thanks..
  15. I think we need to look at the problems facing passengers affected by the cruise in 2 different categories.a) those that had a Caribbean cruise should have no issue transferring the booking to another sailing as there are literally hundreds of Carnival sailings to choose from.Airfare is easy to change too and minimal to no research goes into excursions on Caribbean sailings..so the offer from Carnival actually works very favourably for those impacted. b) Then there are those of us who booked the inaugural sailing strictly because of the unique itinerary..many booked a back to back including the Transatlantic. A European cruise requires a lot of preparation and requires pre post hotel bookings,transfers from distant ports as well as plenty of research to get the right tour per port. Changing one way flights takes time,and encounters costs in cancellations. We are scrambling to find another European cruise at roughly the same time period to minimize impact of the cancellation. We too only booked this on Carnival for the itinerary and have no interest in sailing with Carnival on a Caribbean cruise..I have hundreds of options with other cruise lines that may be more suitable for our age group and demographics. Hopefully this explains to those looking from the outside on how different passengers were impacted in different ways.. Comparing these two diverse groups is not comparing Apples to Apples. Hoping this provides clarity to those that are just not getting why this can be somewhat a burden even if it’s 9 months away.
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