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sydgal

Members
  • Content Count

    89
  • Joined

About sydgal

  • Rank
    Cool Cruiser

About Me

  • Location
    Australia
  • Favorite Cruise Line(s)
    cunard
  • Favorite Cruise Destination Or Port of Call
    mexico

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  1. Got an email today from P O offering $1 deposits on cruises on Dawn and Aria for next year to South Pacific and NZ
  2. I got an email from Princess cruises last week headed past passenger exclusive and under deal hub.It says offers are available to residents of Australia and NZ only. The cruises were for Jan and Feb 2021 on Regal and Sapphire
  3. Princess is now selling cruises in Australia and NZ but only to residents of Australia and NZ. International travel is not recommended and overseas passengers must quarantine for 14 days at their own cost. Can’t see cruising resuming any time soon.
  4. 😍 Great news. Thanks Cunard. Now the only thing left is to restart the cruises.
  5. Airfare cancellation costs of $800 refunded by cheque, received today. Waited 5 months. My cruise was 15 March Diamond Princess. Passengers on this cancelled cruise only received 25% fcc and full refund which was received within 2 weeks of cancellation in February. Good luck to all those still waiting for refunds. Cunard took 3 months to refund fares and out of pocket expenses for my cruise booked after Diamond Princess was cancelled. That cruise was cancelled the day before departure.
  6. I have had zero contact with Cunard since this saga began. The TA has had a couple of emails about the refunds. My TA is in a country town and is able to give faster turnaround. I am still waiting for the call from customer care on cancellation day offering all sorts of assistance as per their emails. Maggie I
  7. My TA got the cheque last Tuesday and had to wait for it to clear. She put the funds in my account this morning and they credited straight away. My cruise was the Queen Elizabeth 15 March cancelled on the 14 March. Refund requested by TA on 16 March and cheque received on 23 June. My TA has been terrific in chasing up the fare and out of pocket expenses which were paid in full.
  8. Travel agent deposited cash in my account this morning. Hope every one else airing for refunds gets there’s soon.
  9. Refund cheque received by our travel agent this morning. Requested refund 16 March, so 3 months 8 days waiting time. Cruise was 15 March QE 11 night New Zealand. so for the Aussies good news the refunds are coming.
  10. I used TA and paid by debit card and paid $400 for upgrade by credit card a few days later. TA requested refund of fare and out of pocket expenses on Monday 16 March. On 21 st April Cunard requested that we file a claim with insurance first and then requested we lodge the online refund form for the fare. TA informed them by email that insurance would not cover pandemic and they agreed to pay claim. Cheque received for out of pocket expenses on Tuesday. The online form was not relevant to our voyage as it stated that it was for 16 March onwards voyages. TA filled it in anyway and submitted it.
  11. The email from Cunard to TA said that Cunard would send cheque directly to passenger. My TA always sends all emails from Cunard to me for my information. I did nothing special to get a direct cheque.
  12. Bank cheque received this morning was from Carnival Australia ANZ account.
  13. Cunard said in their last email to my TA that refund cheque will be sent direct to passengers and not TA.
  14. Received refund cheque this morning for all out of pocket expenses incurred going to Sydney for cruise that was cancelled 24 hours prior to departure. Have not received refund of voyage fare requested 16 March. Cruise was QE 15 March in PG2.
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