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Everything posted by oceanmom

  1. Sometimes you can have the partition opened, usually they won't. I like to have breakfast at a normal height table, have a couple of reclining chairs with foot stools, and a cover overhead providing shade on sea days when we spend most of our time on the balcony. That's why we spend the extra money on a Neptune.
  2. We did it last year and opted for the Premier seats. The seats were convenient to the entrance, you didn't climb hundreds of steps up, performers usually exited the area right underneath your seat, you had a great view of the other end of the castle ramparts (https://www.edintattoo.co.uk/the-venue), and it was well worth the additional cost. Purchasing the HAL package was also worth it for the transportation convenience. Buses dropped us off near the main entrance and picked us up about three blocks away at the end. Only issue for us was a torrential downpour at the very end of the tattoo, ev
  3. We were on the first NS Christmas cruise, had to book a NS guarantee, and ended up in 10006. Never again. No balcony space was the HUGE drawback. There were two chairs and a small table which left little space to even stand at the railing. Nice to have a front facing window, and the room was big enough to hold a yoga class. Other plus was being close to The Retreat. Glad we had booked a cabana as that was the only deck space we had.
  4. On March 31, we cancelled two cruises booked for 2021, one had a cabana reservation already paid for. Received refunds for the cabana and the deposits (booked on a $1 deposit promo so a grand total of $4) dated June 4 and posted to the credit cards on June 7.
  5. Did you look at the website that has "HAL" and the word "Facts" run together .com? Several photos there of aft wrap S Neptunes which show the chaise which appears to be a twin size bed. Not sure it would unfold or is just made up as a bed. Seems to me that the Signature Suites on the Pinnacle class have a murphy bed in a space between the main bed area and the bathroom with a wall separating the main area from the murphy bed. That would give some privacy, but is not a Neptune suite. Or just google the ship name and aft neptune which should suggest some picture sites.
  6. Just what I was going to write, fatcat04. I was able to cancel three cruises last week using the chat feature on the website--but I had booked directly with HAL, not through the big box store or a TA.
  7. This was a year ago, but I could purchase FCDs on-board for immediate family members when I was making a future cruise booking for ourselves plus them in a separate cabin.
  8. Can't hurt to call but don't expect to be given an exception to the rule.
  9. Clarifying my response above: Only the premium plan is available to purchase before boarding with about a 20% discount and paid for by credit card, not on-board credit.
  10. Can only buy the premium plan before the cruise and paid for by credit card, not on-board credit.
  11. I generally try to book the Neptune under the Canaletto--usually very quiet.
  12. Yes, whenever we have promo SBP package, we always max out on the bonus days.
  13. We have that promotion, and the 10% off select shore excursions shows up on the various shore excursion pages associated with your booking. Log in, go to already booked, manage your booking, select your booking if you have more than one booking, and shore excursions to see which shore excursions are 10% off and what the new price is. It will be printed in orange.
  14. This is the one we have used--https://www.amazon.com/gp/product/B00TQEX8BO/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1
  15. We can each only speak to our own feelings, but I would be overjoyed to have them back on the same/home continent even if quarantined.
  16. And the pre-purchase Premium with the discount is often close in price to the on-board Surf package.
  17. Christmas 2018 we did a tour/airport transfer excursion in FLL that was great. Included a drive, ride on a boat, and then a walking tour of some highlights of Ft. Lauderdale. Our luggage went on the bus with us and we were dropped at the airport at the end. We signed up for it onboard the ship.
  18. I'm not sure how to link to an earlier topic so I suggest you go the search box above, type in the word internet, search in this forum, and the second result will give you lots of information with recent changes, as well as cost. I am cutting and pasting from that topic titled something like "Now up to four devices!!"-- (Ha, I figured out how to attach the link! Just click on the box above where it says Internet plans: now with up to four devices!)
  19. We did okay on refaring for Alaska this fall. The fare went down by $1200 pp and the value of the promos lost equals the value of the the promos gained so I'm happy. Now to check on the next spring's Panama Canal cruise. Did have to switch from the $1 deposits to using FCDs but they were going to expire next year anyway. (Nope, not a better deal for Panama next year)
  20. Not sure how many kids would have fun in the retreat cabanas with no pool or splash pad, etc. Remember the cabanas are limited in the number of people who may occupy them, four for the larger ones, two for the smaller ones. Personally, I wouldn't have a problem with one well-behaved kid sitting with mom or dad, but I wouldn't be happy if it became a playground area. Per the pricing sheet, it does state "Cabana Club/Retreat Cabanas for two adults with two loungers" and for the Family cabanas "for four adults with four loungers" although I don't remember seeing four loungers in the f
  21. I have sensitive skin and have had problems with hotel linens in the past (I used to take along my own sheets), and use unscented laundry soap and dryer sheets at home. I have had no problems on HAL ships with either the unlimited laundry package or the hotel linens, including the Rotterdam last summer.
  22. I find that HAL cruises including ports in England, Scotland, Ireland are much higher than other European area cruises. My theory, based on a Scottish Highlands cruise last summer, is that there are lots of Dutch and other European cruisers on those cruises. Our best price was one that included the Early Booking Bonus as Overhead Fred mentions above, and then watch for future better prices/sales. That $800 airfare bonus meant our r/t air in Business Class from the west coast US to AMS and back was around $1400 pp on FlightEase.
  23. Don't know if it depends on the ship or if the rules have changed, but in the past (4 months ago and last Christmas as well as other earlier cruises) we have gotten the discount for both cabins (parents in one cabin and adult daughters in the other) when I reserved for 4 in advance and the cabins were linked for dining.
  24. Sounds like they are forcing you to use it in their store instead of spending it on the ship or as a refund to your credit card. I guess I won't be going that route any more. Disappointing after directing our cruise spending ($60K in the last two years) through them. It looks like you can use it for one of their vacation packages but not cruises.
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