Did they explain what internal problems meant? I had a tour with them a year ago when I had to push back my cruise and didn't have a problem cancelling. Sorry to hear of your dilemma.
For those recently in a suite with a thermal suite onboard, did you get complimentary access. I have in the past, been 2 years for me, but if you click on The suite experience link on the website, it no longer mentions it.
I spent the night in Dublin last week on the Star. It allowed me to start the 2nd day earlier than the tenders. Yes, it was an extra expense, but worth it to me. Enjoyed the night life also.
Frisbeewife: wouldn't that be a tight schedule to get to Cashel and back on time. Even if you have priority and get the first tender, that puts you at port by 2. Probably the last tender is somewhere between 630 and 7.