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About daisybertie

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    Cool Cruiser

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    Holland America

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  1. We were meant to be on a June 2020 Alaska cruise. When it was cancelled we opted for a FCC. We received the taxes back in September. Three weeks ago we decided that we would not be able to even consider a cruise until 2022, as it doesn’t look as though we will even be allowed to travel abroad in 2021. I rang Holland America in Sydney and the lady was extremely helpful, said she would change our FCC to a refund, but it might take up to 90 days. Today, three weeks later our travel agent rang to say the money had been returned and she was transferring it to our account immediately. Thank you Holl
  2. Thanks to all for your replies. I contacted the Mariner Society last night by email, expecting to wait the 10-14 days as indicated on their acknowledgement email, and when I woke this morning there was a very detailed reply from Danny at the Mariner’s Society, and everything is fixed, my husband has his own log in, and all is well.
  3. Thank you also VMax1700. I created an account for my husband, and it has given him a completely different Mariner’s number and says he has no previous cruises or credits! Have sent an email to the Mariner’s Society as instructed on the page and will await their reply. Why is everything so difficult?!!
  4. Hoping for some advice! I can sign in to my bookings on the website and see my FCC and FCD. But my husband’s does not show up at all. Do I have to register an account in his name to be able to see his credits? When I do the online check in we both show up on the booking, so I thought it would be the same. We are not very computer savvy. Thanks in advance.
  5. We would have been on the bus for half an hour, just beginning the long six hour bus trip to Sydney. After overnight in an airport hotel we should have been flying to the USA tomorrow and then on to Vancouver next week, for the June 10 Volendam cruise to Alaska. The cruise would have been a family get together with relatives from the UK and the USA, which took a lot of arranging. Strangely we are still getting emails from Holland America asking us to fill in our flight details on the check in page! But, everyone is healthy and safe and there is always next year. We have been very lucky to have
  6. We received our email this morning with our future cruise credit. One email each, even though we booked through a travel agent. Our cruise was scheduled for June 10 from Vancouver. We submitted the form choosing the FCC on April 15, so happy with the time it has taken to issue the FCC. Now planning for next year. Stay safe everyone.
  7. Nighttime in Papeete was taken in 2018, not 2019. My mistake. Here’s hoping for many more happy cruises for everyone.
  8. Night time in Papeete 6th December 2019 Sorryto post three times but couldn’t work out how to get them all on one page with typing as well! You can tell the Maasdam is our favourite ship.
  9. Maasdam in Bar Harbor 26th June 2019. The day started out very foggy.
  10. Sounds like smallpox or BCG to me too, Copper. The stand alone measles vaccine was licensed around 1963 and the combined measles, mumps and rubella vaccine was licensed in 1971. So those of us born well before these dates would not be vaccinated. My mother tells of “measles parties” in the ‘50’s where the neighbourhood kids would gather with a child with the measles so they would all catch it and get it over and done with! My sister and I became extremely ill. Having nursed a child who died of measles, this practice fills me with horror. But have no way of proving my immunity without getting a
  11. If you would like to bring family members to the Mariners Lunch, please check first so the dining room staff know how many guests to cater for. We had a bad experience on the Zuiderdam last year on our Baltic cruise. We turned up, clutching our invitation, and there was a mad rush as soon as the dining room opened. We could not find a seat and were then ushered upstairs along with another couple. They found a table set for lunch, we were at a table that was not set. A lady officer then arrived and pointedly told us to go away and come back for the second sitting! We pointed out that we actuall
  12. Yes, he was. We were also given a nice little pin to wear and a very useful map. Took the shuttle bus into town and visited the museum, which was interesting. The local volunteers were very friendly and eager to help. The town was very clean, very little traffic and no graffiti that I could see. What a contrast to Melbourne yesterday! The weather has driven us back to the ship early though, the wind is rather cold. It is 15 degrees centigrade here, but feels like 5 degrees! We are watching them load shipping containers onto a large ferry moored next door to the Maasdam. Very interesting. Would
  13. Whoops! That is the view from the port side. I still have trouble with my ship’s geography!
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