Now that we are getting older, we always buy trip insurance. I've learned to be sure to have trip Interruption and well as trip Delay. We didn't have the Interruption, not sure why, when we were delayed in Charlotte for 2 days due to weather.
We used the insurance twice for trips to the Caribbean when one of our suitcases was delayed a couple of days. No problems being reimbursed. I believe it was Allianz.
We had Allianz insurance for our trip to Aruba last year. Hubby tested positive for COVID prior to our return, so we had to stay 4 extra days in Aruba. (Ah shucks). He felt fine, so we were very surprised. Anyway, we did get all of our extra costs (room, meals, airline change fees) covered, but it took months and constant phone calls. I had tried using their site to file the claim, but I guess I used the wrong reasons. I also kept getting letters about needing documents, but not saying what was missing. I must have uploaded 20 documents, some twice. Whenever I talked with someone, they were always polite and helpful, but every phone call seemed to reset the clock as to when the claim would be worked on. Lesson learned, just call and talk to a person to start the claim. Use the website to upload documents.
This year for our Viking River cruise we are going with Trawick. I think that it is a Nationwide policy. I hope we don't need to use it.
Now that we are getting older, we always buy trip insurance. I've learned to be sure to have trip Interruption and well as trip Delay. We didn't have the Interruption, not sure why, when we were delayed in Charlotte for 2 days due to weather. We used the insurance twice for trips to the Caribbean when one of our suitcases was delayed a couple of days. No problems being reimbursed. I believe it was Allianz. We had Allianz insurance for our trip to Aruba last year. Hubby tested positive for COVID prior to our return, so we had to stay 4 extra days in Aruba. (Ah shucks). He felt fine, so we were very surprised. Anyway, we did get all of our extra costs (room, meals, airline change fees) covered, but it took months and constant phone calls. I had tried using their site to file the claim, but I guess I used the wrong reasons. I also kept getting letters about needing documents, but not saying what was missing. I must have uploaded 20 documents, some twice. Whenever I talked with someone, they were always polite and helpful, but every phone call seemed to reset the clock as to when the claim would be worked on. Lesson learned, just call and talk to a person to start the claim. Use the website to upload documents. This year for our Viking River cruise we are going with Trawick. I think that it is a Nationwide policy. I hope we don't need to use it.