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About Dulciana8

  • Rank
    Cool Cruiser

About Me

  • Location
    Huntsville, AL
  • Interests
    music, reading, traveling, cooking
  • Favorite Cruise Line(s)
    Holland America

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  1. Loved your excellent review! Thanks for sharing! We also cruise as a family (our son is 6) and have found HAL to be not only a great value for family travel, but also one that checks all of our boxes. Our Nieuw Statendam cruise last November was awesome and a family favorite.
  2. A similar situation happened to us at Tamarind while on our Nieuw Statendam cruise in November. Booked a reservation in advance, paid for it, had an email confirmation... but once onboard, nothing by way of a note confirming our dinner reservation. A visit to guest services (sort of) resolved the situation— we were able to get a new reservation but on a different night, not our preferred night... and since we had an email confirmation for our online payment we weren’t double charged. Thankfully resolved, but in my opinion still an unnecessary hassle.
  3. @otters92 thank you so much for following up to let us know the resolution to your situation. We have a six year old who has loved Club HAL, and have been closely following this situation with the changing club/High Score set up before booking our next HAL cruise... especially since our son will be 7 when we are able to cruise again, the changes would directly impact him. Based on your information, we are cautiously optimistic! Thank you so so much for the report back from HAL corporate. Fingers crossed they continue to be a viable option in the way of family cruising.
  4. On our November Nieuw Statemdam cruise, there was an Oprah book club event. Otherwise, nada.
  5. Sure— folks on CC like to stay at Embassy Suites, but we find them a little dated. Home2 is a nice, newer alternative— a bit modern perhaps, but a good option for family travel. And easier on the points bank when we try to travel on Hilton Honors points, lol! Our table was right at the entrance to the MDR so we could see everything— the hostess was apparently very polite but firm about asking folks (interestingly in our view, the offenders were all men in shorts/ Plastic flip flops) and the guests all returned in pants and different shoes! 5:30 would’ve been so much easi
  6. We are also paying close attention to any changes to Club HAL— our son just turned 6 so we only have one more year under the “old” system before anything would change with the High Score programming! This was the first time I’d ever seen folks turned away for improper dress in a ship’s MDR across four cruise lines— and this was our fourth HAL cruise. The hostess was polite but she meant business! Hope y’all enjoy your cruise in July with your ggd— deck five was really quiet, and if you’ve got a verandah the view is nice looking straight out; can’t see anything looking down bc o
  7. Yes definitely! The staff, crew, everyone working on board was so genuinely helpful to us with our son— and our son, who is a seasoned cruiser (this was his fifth cruise), and we travel regularly, totes the line pretty well with how to act in public, can turn on the charm himself. Plus Club HAL is a great distraction for him when he wants to get away from mom and dad and have some fun on his own with kids his own age!
  8. All, we had a fantastic Thanksgiving cruise on the Nieuw Statendam, and I meant to write a nice little trip report as soon as we got home, but sickness, school, and parenting a five year old got in the way— please excuse my tardiness and please take this little review at its value! Overall we had a fabulous trip! I’ve attempted a photo upload— just a few pictures; I hope it works as planned. We flew to FLL a day early, and spent the night in Dania Beach at the Hilton Home2Suites. We like Home2 as a nice alternative to other Hilton properties— room layout is good for family travel, la
  9. The Club HAL facilitates on Nieuw Statendam are really nice— we sailed on her over the Thanksgiving holiday in November and our five year old son had a grand time. It did not appear to be any smaller than the facilities onboard the other HAL ships we’ve sailed on (we’ve been previously on Eurodam and Oosterdam... by way of comparison). Obviously I can only offer experience for the age 3-6 club, but a great time was had, and the NS is a beautiful ship.
  10. This describes me! I certainly thought the game room would be in addition to Club HAL... not replacing it... ugh!
  11. Thanks for your review. We were also on this cruise. Question— did you have Anytime Dining in the MDR? I only ask because last year on the Oosterdam our dining experience (service wise) mirrored yours nearly exactly. This year on NS we insisted on fixed seating and service was fantastic— preemptive, responsive, and dare I say practically perfect. We did not personally experience issues with service in the Lido, but we saw others who did, so I know that this definitely was not the normal this go around. I will add that I think our particular situation was helped by having a five year
  12. This is terrible news. We just returned from a fabulous week on NS, where our 5 year old loved Club HAL— I cannot imagine what Holland America is thinking at this point. As a returning customer, if my son isn’t welcome onboard at a supervised and safe activity, like Club HAL (which btw everyone raves about!) then we will simply look elsewhere for our cruises.
  13. I have not tried Big Ed’s! Have heard wonderful things about it— definitely a Huntsville tradition!
  14. We will also be on Niuew Statendam leaving November 24– and our son will be planning to attend Club HAL (he’s five). In the past, normal club hours for sea days are like 9-11am, then 1-4pm, then evenings from like 7-11pm. It was possible in the past for kids to stay on board while parents went in port— if I recall, advance notice had to be given (something about ordering lunch? Emergency contact?). Port day hours were like 9-4, and then again from 7-11pm. I’m sorry, I’m not any help on the shows question!
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