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  1. Unfortunately it happens all the time, so i'm not surprised that the call centre staff has 'a matter of fact' attitude. We had an email 4 weeks before our sailing telling us the Spa would be closed for most of our cruise. Then 7 days before sailing another one telling us that due to speed issues we would not be going to Bergen. Fortunately for us both issues did not concern us unduly, but if it did would anyone at P&O care?
  2. We’ve just booked 4 cruises whilst on board via advance registration, but to be honest apart from the £50 pp deposit it was a disaster. We booked b2b cruises and the loyalty person took the wrong deposit. On All four cruises the wrong cabins were booked. Fortunately all bookings were sent to my TA , she contacted P&O and sorted it out. I have no confidence in the loyalty staff onboard, they seem to have minimal knowledge of procedures. Sent from my iPad using Forums
  3. Email Christopher.edgington@pocruises.com explain your situation and it has put you in financial difficulty and needs sorting urgently. You’ll get a reply within 24hours. Sent from my iPhone using Forums
  4. I think prices are slightly higher for 2020 Cruises, but I presume this is to cover the removal of tips. Sent from my iPhone using Forums
  5. Try telling that to the residents of the small villages in Scotland. Many dread the arrival of the cruise ships. https://amp.theguardian.com/uk-news/shortcuts/2017/may/16/orkney-islands-invaders-first-vikings-now-cruis-ships Sent from my iPhone using Forums
  6. What was her story? How did it happen? Sent from my iPhone using Forums
  7. What must the locals think. I wonder if they were consulted about in excess of 5,000 passengers plus crew descending on their little towns and villages? Sent from my iPhone using Forums
  8. Cunard 2020 Cruises appear to have been leaked and are detailed on the Cunard community pages. Has anyone seen the P&O Cruises? Sent from my iPhone using Forums
  9. Thanks for that. Haven’t cruised with P&O since August last year. I have three cruises booked then I’m done. Over the past 2yrs I haven’t seen or heard of anything positive for the consumer. Sent from my iPad using Forums
  10. Is all room service food now chargeable then? It used to be no extra charge!! Sent from my iPhone using Forums
  11. I would have thought they would have had the decency to reply. How old is your son?
  12. That’s excellent news! Thanks very much for your reply. We were a little bit concerned that we were under the salon and near the lifts. Sent from my iPhone using Forums
  13. We have booked a cruise on Arcadia and have been allocated cabin A30. Has anyone stayed in this cabin? If so, I would appreciate your views. Sorry thread title should read A30, but I can’t seem to amend it! Sent from my iPhone using Forums
  14. Everything is always planned as a win win For P&O, they’re not stupid. All cruises will now rise in price so that they maximise income from passengers who are forced to book an alternative cruise. Sent from my iPhone using Forums
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