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Eriksgarden

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  • Content Count

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About Eriksgarden

  • Rank
    Cool Cruiser

About Me

  • Location
    Florida
  • Favorite Cruise Line(s)
    Royal Caribbean
  • Favorite Cruise Destination Or Port of Call
    Caribbean

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  1. The train was the whole reason for going with Royal. Otherwise, we would have planned something different. When I Googled it, I did not see the rockslide evidence. I'm actually glad others found it. I at least believe they did not mislead us on that.
  2. And again, it's not as much about the train as slow, unresponsive Customer Service.
  3. Just spoke again with our travel agent. She has been getting a run-around. We fully understand that things happen and absolutely go with the flow. On the day of cancellation, nobody in our group complained or pressed the tour guide in charge. We figured Royal would make good on this. If one were to purchase tickets just for this leg of the train, it would cost between $200 and $250 per person, so the bus ride back just doesn't cut it. The train itself is a big pitch for the land tour. I submit this more as a complaint on slow, unresponsive Customer Service. We will never extend a cruise with a land tour again, but plan our own way.
  4. We were on the July 26th sailing of Radiance and did the Land Tour after. We were supposed to return to Anchorage from Denali by train, but were told there was a rock slide on the tracks. We returned by bus. This was something we were looking forward to. We still have not heard about compensation for this cancelled portion of our trip and I feel this is terrible Customer Service. I am not even convinced the story we were given was even true. I am very disappointed in Royal for not reaching out or coming to some settlement.
  5. I thought Radiance was a nice ship. It had lots of venues and was comfortable to move about. The food was just OK, but the service was excellent.
  6. We just did a post-tour. Alaska is phenomenal. Enjoy!
  7. The final day visiting the Hubbard Glacier. To put this video in perspective: The ice wall you see is 400 feet tall. The piece you see falling is over 100 feet long. The sound rumbled across the bay like thunder. joined_video_63889abf1e17435aa90afff8f06a3735.MP4
  8. The WiFi on the ship was so frustrating that I decided to stop adding here until the cruise and land tour after were over. Sadly, we are now home, but I wanted to continue for those interested in Radiance and Alaska. This was perhaps the best vacation I ever had. I cannot recommend Alaska enough. It defies description. Landing on a glacier by helicopter was a cruise highlight, but Skagway offers other things to do that I want to mention. Most take the White Pass Railroad through the wilderness. Everyone we spoke to about only had the best things to say. Skagway itself is an adorable and walkable town.
  9. Today we are in Skagway. Started with a walk into town. Many do the White Pass Railroad here, but we did a helicopter tour. We landed on Meade Glacier.
  10. Everyone should come and experience Alaska. We live by the Caribbean and take for granted how beautiful it is. But Alaska defies description. And as busy as these ports are with ships (Ketchikan had 5 and I counted 7 here in Juneau), Radiance has held the premier berth in each port. We have found the locals to be very warm and genuine. And fellow cruisers have been very laidback as well.
  11. Juneau is all about the Mendenhall Glacier and Humpback Whales. It delivered!
  12. In Icy Strait, we did the Spasski River Wildlife Quest looking for bears. We did not see any. Saw lots of Eagles and pretty scenery.
  13. Today we are in Icy Strait. The day started with seeing whales literally next to the ship. We watched them and seals from our balcony.
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