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suef26

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About suef26

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  1. BEWARE! We booked a last-minute 7-day cruise to the Bahamas on the Norwegian Gem through a cruise agent and were told that we would have $400 of onboard credit. The “onboard credit” turned out to be discount coupons on merchandise which could be purchased on the ship. That was certainly not our definition of “onboard credit.” When questioned, the cruise agent claimed that Norwegian offered onboard credit and Norwegian claimed that the coupons were their offer. Since the booking was done over the phone we have no recourse. We just wanted to make sure to get the word out so that this doesn’t happen to anyone else! On the positive side, the cruise on the Norwegian Gem (4/15/2012 thru 4/22/2012) was delightful. The food was good, there were lots of activities for kids, and the entertainment (singers, dancers, magician, Second City Comedy) was superb. It’s a shame that this experience with the bogus onboard credit has soured us on both Norwegian and the cruise agent.
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