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FlorenceItaly

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    Simpsonville, South Carolina

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  1. I am so sorry to read what you have been through and now COVID. What a nightmare! Thank you for the update. Wishing you only the best going forward.
  2. You are right, Nancy. Thanks so much for the correction. I don't know what I was thinking, lol.
  3. We were on the Koningsdam Dec 5-16 and December 21-January 6, 2024. As I reflect more I think my enjoyment was mainly because of fellow passengers. Our stewards were outstanding as well as bar service in the casino, but the bar we frequented for happy hour, unhappy employees. We did not have the drink package and were regulars there. Plus, we tipped a few bucks on almost every bar slip. It didn't make a difference. All the employees are very hard workers but I am not sure this ship is the best representation of HAL. I can not comment on the MDR as we had the majority of our meals in the Pinnacle where management and crew was outstanding. I am curious to hear the Princess passenger comments. We have cruised on Princess but it has been a while. I am guessing it has to do with lack of activities. And, don't get me started on Adult coloring, LOL.
  4. Here is a nice chart: https://www.hollandamerica.com/en/us/onboard-experiences/suites-staterooms HAL is way behind the times as far as suite benefits! Although the Neptune suite lounge is very nice it does not include complimentary alcohol. IF you have the drink package you may receive some drinks in the lounge. IF NOT, you pour yourself a drink, sign a log and they charge your room plus 20% gratuity. I will say the Neptune Suite room itself is very large. It also includes laundry and dry cleaning(refer to chart). HAL's suite amenities is nothing like Celebrity, no comparison and no tangible important considerations. For myself, unless I can get an incredible deal, a lower category room suits me fine and money saved. As long as you go in knowing it is nothing like Celebrity you will be okay. There is a lot to like about HAL. ETA: Read the chart very carefully. Only a few of the ships have a separate dining room which is referred to as Club Orange. It is an automatic perk for Neptune Suites or you may buy into it at any category stateroom.
  5. As the second passenger I would be worried about being charged full prevailing rate.
  6. I agree. I have never understood this policy! It makes no sense especially since they got your money.
  7. Looks so relaxing! The drink prices are very reasonable.
  8. I am really looking forward to reading about your experience. Wishing you and Tom a wonderful cruise. Bon Voyage!
  9. To me it is obvious HAL is not going to respond. Also, since leaving the ship the situation with dogs on board has continued.
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