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Doctorsbaby

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  1. Received the remainder of my refund this week. My PVP found some issue with why the FCC portion hadn’t been refunded with the rest and got it corrected. It took 1-2 weeks to receive the refund after he found the problem.
  2. I don’t know anything about the Puerto Rico cruises but please take a looks at Southwests current policy on Travel Funds expiration dates. Travel funds created within the dates specified are good until Sept 2022. https://www.southwest.com/Coronavirus/?clk=CORONAVIRUS_TA&cbid=4430033
  3. My cruise was cancelled mid-April because it was a NYC sailing. I filled out the online form immediately and also heard from my PVP a week or so later. He verified that it showed a refund requested. There is a thread running around here somewhere that people were posting cancelled dates & when they actually received a refund. Maybe check it out to see if anyone has updated from around your cancel date.
  4. I was on the 5/25 Legend that cancelled, rebooked the 5/25 Sunrise which later got cancelled. I have received 2/3 of my refund and the last 1/3 is in process. They had to do something extra to refund the piece that was considered the “cancellation” penalty in their system that was moved from Legend to Sunrise. (Yes, I know there wasn’t an actual cancellation penalty. Just something funky in Carnivals system. It shows as “credits/coupons” in my payment summary.)
  5. Update for reference purposes... The refund posted today, with a transaction date of 4/23 for the amount listed as “payment” on my booking confirmation. I am only missing the amount that was applied as FCC from my original Legend booking. Slowly but surely they are chugging along with the refunds. I’m sure this has been a logistical nightmare.
  6. I was scheduled in the 5/25 Sunrise out of NYC. I received the cancellation notice 4/13. That day I went online and cancelled my steakhouse reservation & Half Moon Cay Cabana. I also used the online form to request a full refund. So far, I have received my dining & excursion refund. They had a transaction date of 4/14 with a posting date of 5/14 & 5/15. Those are the most straight forward of my refunds. I anticipate my cruise fare & taxes taking a bit longer as the cruise was paid for with funds from the cancelled Legend 5/25 sailing plus an additional credit card charge for the difference. I’m sure that makes the tracing & ensuring proper credit harder on Carnivals side. My PVP did call me 1-2 weeks after the cancellation and could see that I had selected a full refund.
  7. I hope not. I really want to do this itinerary again but refuse to do it on a Fantasy class ship. I want more dinner food variety over a 7 night trip than that class of ship offers.
  8. OP I appreciate you reposting it. Just for future reference, this how it showed up to me. On iPhone 8.
  9. I’ve done a hold a few times, then email my PVP the hold # and he takes care of it from there. It’s been when a rate is expiring or their was only one left of the room type I’ve wanted. He’s said that works for him.
  10. I’ve always assumed for the larger space the room stewards have to deal with. Suites are (generally) between 1.5-2x the size of a regular room.
  11. She can stay in the kids club while you are off the ship. They will take her to lunch if you are gone during that time. We do that at least once each cruise so that we can do a non/less kid friendly activity.
  12. Haven’t been on the Sunrise but have had OS on other ships. I normally sit on the side of the tub & swing my legs in, then stand up. I’m 5’1 for reference.
  13. How is the noise on the deck above the dining room? We are booked on the Sunrise deck 5 Aft. I normally only book cabins on decks with other cabins above & below but the room I wanted was only available in that area.
  14. To knock out some of our $1000 normal end of cruise bill 🤣
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