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lydiamight

Members
  • Content Count

    63
  • Joined

About lydiamight

  • Rank
    Cool Cruiser

About Me

  • Location
    London
  • Interests
    sailing, shooting
  • Favorite Cruise Line(s)
    Windstar, Seabourn, Silversea
  • Favorite Cruise Destination Or Port of Call
    Transatlantic

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  1. Waited ages for my refund. Eventually asked my TA to inform Seabourn that I would be asking for a "charge-back" on my Amex card. Miraculously by refund appeared on my credit card statement within a week. the threat of a "charge-back" obviously galvanised Seabourn into action
  2. No problem for me——everything shows up in pounds sterling. Are you using a VPN connected to a USA server?
  3. I received the following email form Seabourn this morning: We can’t wait to welcome you back on board again soon. Until then, we invite you to join us in dreaming and planning — today. As a Seabourn Club Member, you probably know the insider perk that comes with planning your next Seabourn cruise while on board. The Future Cruise Deposit offers you an extra 5% savings* when you purchase a £250 deposit. For a limited time, while our fleet is paused, we’re bringing this special promotion to you. Your savings credit is valid for four years from the day you pay your deposit, and
  4. If you paid for your cruise by credit card try escalating the claim with your credit card company---it seems to have worked for some people
  5. Spoke to my UK T/A yesterday. They suggested that I wait until 60 days had elapsed from my cancellation and if I had not received a refund then they would "escalate" the matter with Seabourn.
  6. Cruiser based in the UK---Seabourn cancelled my cruise due to take place in April and I duly completed the Seabourn form requesting a full refund on the 12th April 2020. Under the UK Package Travel Regulations, companies cancelling package holidays are legally obliged to refund passengers within 14 days. That’s the case even if it’s for reasons beyond their control. I realise that things are taking a bit longer than normal but i have not heard anything from Seabourn. Although I used a UK travel agent the Amex credit card payment was made directly to Seabourn, so presuma
  7. We were due to depart on the the Quest yesterday (Monday 20th April) for the transatlantic crossing. Just looked at the weather https://earth.nullschool.net/#current/wind/isobaric/1000hPa/orthographic=-64.38,12.02,508 and it looks as if it would have been a very bumpy ride across the Atlantic. Every cloud has a silver lining
  8. All Seabourn Cruises cancelled for a further 30 days---just received the following email Dear Seabourn Guest, The entire Seabourn team extends our well-wishes during these uncertain times. In response to the unpredictable circumstances evolving from the global spread of COVID-19, we have extended the voluntary pause of our global ship operations for an additional 30 days, which includes sailings scheduled to depart through Ma
  9. Received the following from Seabourn Dear Seabourn Guest, The entire Seabourn team extends our well-wishes during these uncertain times. In response to the unpredictable circumstances evolving from the global spread of COVID-19, we have extended the voluntary pause of our global ship operations for an additional 30 days, which includes sailings scheduled to depart through May 14, 2020.This effectively cancels your book
  10. A very lengthy article, but one of the best that I have read on Covid19 https://medium.com/@tomaspueyo/coronavirus-act-today-or-people-will-die-f4d3d9cd99ca
  11. Well---at its current speed of eight knots it is not rushing to get anywhere
  12. Well worth downloading "Press Reader" on to your tablet or Smart Phone before you embark. This enables you to download quite a large number of daily newspapers on to your tablet each day. The important thing to realise that these newspapers are on an "intranet" on Seabourn ships and downloading them does not come out of your internet allowance. Somebody in The Seabourn Square will be able to help you. If you wait to download Press Reader until you get on board then you will have to use your internet minutes to download the app.
  13. Really liked the bar area in the TK restaurant area. You can use even if you are not dining in the TK restaurant. A really great and generally underused sunbathing area on Deck 12 right forward. Just loved the Japanese restaurant for both luncheon and dinner. Rarely had to wait more than a few minutes for a table
  14. I was the person that referred lisa6191. I have received the $400 referral credit as well as the $250 shipboard credit that Seabourn gave me when I booked. My emails were with a very helpful lady called Lucia at the following email address resaccounting@seabourn.co.uk. Obviously this contact only works for UK based cruisers
  15. Hi Lisa-----we came off The Encore in Athens in the spring of 2019. There is a "flat rate" charge by the taxis for a trip to the airport, it is Euro54 which equates to around $60. Journey time is approx 40 minutes and there were absolutely loads of taxis waiting alongside the ship when we got off.
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