I did a L & S on our October 2020 cruise Sunday after failing to accomplish that goal during a 90+ minute call on Saturday. Got the right people on Sunday, but the one question that I forgot to ask the rep from my TA about was the Drink, Dine, Discover cancellation fiasco. We had opted at the time to retain the Drink, Dine Discover benefits instead of the $50 OBC they offered as default at the time. I do have an email confirmation that I opted to be grandfathered into Drink, Dine, Discover, but by the time I remembered to ask my TA rep at the end of the call, he said the office was already closed. I didn’t think we would do very well with the after hours line - didn’t work out very well for me on Saturday, so I’m going to try again one day this week when I have some time. I’ll let you know what happens.
Our L & S moved us from Harmony to Allure, since Harmony will not be back to Port Canaveral until after our L&S window expired. I did mock bookings online before I called, and noticed a new category for Boardwalk Balcony categories on Harmony, but not on Allure. We were in 10329 oh Harmony. I noticed that 10729 and one other cabin about two thirds of the way forward on the Boardwalk were now showing as category 1I, not 2I as it was when I booked. I thought I might have a problem switching to the same cabin since mine was now a different category. I was pleasantly surprised that I did not get any pushback on the cabin switch. We are in 10329 on Allure. Oh, besides switching the cabin category on Harmony, they also bumped the price up by about $433 IIRC. Big difference for a cabin that is marked as obstructed due to the lovely purple slides! 😱
I did manage to L&S an Eastern Caribbean to a Western with only minor objections. Both itineraries do stop at Coco, Cay, so that may have helped. However, my old itinerary had three ports, the new one has four, with only Coco Cay in common. No issues at all about that. I did have extra taxes and fees added to my total amount, but with an extra port that wasn’t surprising.
EDIT: Interesting, I just went back and did a dummy booking on our Lifted & Shifted Harmony Cruise. My old cabin, 10329 was still listed as a 2I category. The cabins showing as 1I are 10705 and 10729. Those two cabins are now priced plus $570 over my old cabin 10329! All the Boardwalk Balcony cabins went up about $200 since I last looked at about 5:30 PM Sunday evening.