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wyobean

Members
  • Content Count

    454
  • Joined

About wyobean

  • Rank
    Cool Cruiser

About Me

  • Location
    Wyoming
  • Interests
    Antiquing, baking
  • Favorite Cruise Line(s)
    Holland

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  1. Not even going to consider it until 2022. We have an RV and will adjust our plans to use it more for a couple years.
  2. Can I ask what company do you use?
  3. Mine was through a Big Box TA. I received a cancellation email from them.
  4. I just visited with the BB TA. The rep told me that as of 2 weeks ago they were told they would not be receiving those original commissions. On a new booking using FCC they will not receive a commission if the amount due is $00, so as a customer we would only receive their minimum $25 gift card. I know it was posted somewhere that the TAs would receive their commissions. I have a friend who is a TA and she says she has received the commissions on those original sailings. So, I am not sure what I believe.
  5. Interesting...so they got to keep the commission from my original cruise(I had $400+ in OBC) and now if I rebook with them I get a $25 gift card instead of a $400 one. And they got to keep that commission from the original cruise plus my $400. Hmmm
  6. Thank you for posting...I now have a pic!
  7. I have always booked inside and will continue to do so. Easy for sleeping, MUCH cheaper and I get sick in rougher seas. Being inside in the middle helps. Not looking to sail real soon, tho.
  8. “In addition, we want to make sure you have ample time to use this credit, so we have updated the terms and conditions accordingly. Your FCC is now valid for 12 months from the date of this notification and may be used to book sailings departing through December 31, 2022.” This was in my email. Did I misunderstand? I thought we had until 12-31-21 to book using the FCC or request a refund. According to this I only have until May 7, 2021 to book. Just curious if anyone kept a copy...I can’t find that I did...thought I had copies of everything!
  9. Travel Guard has said I would get a refund of my premium. Told me the other day it should be within the next 2 weeks. They did specifically ask me if I planned to use the insurance to get a refund on my cruise. (I am not)The CS rep was very nice, helpful and seemed knowledgeable.
  10. I booked flights through FE. I paid for those flights ahead of my final payment so I could upgrade my seats. I had to get my refund for the upgrade. I had upgraded my seats on my own, not through HAL.
  11. Sorry, that was confusing. The flight was canceled by HAL. The airline has not canceled the flight.
  12. I wasn’t sure whether I would get a refund or a credit since that flight is actually still scheduled. HAL canceled, not the airline.
  13. Our cruise has been canceled . We had booked flights through FE from Amsterdam back to the US. I checked that flight today and found that it has been canceled . We had paid for the flight at the time we booked so we could upgrade our seats. Since that was a separate transaction and I couldn’t find the reservation because it had been canceled I called Delta. Wait time was about 5 min. They found my transaction and immediately submitted a refund request. I have received the emails immediately and was told the refund could be around 30 days. I asked for my FCC on HAL the first of April. No credits or refunds yet...not really expecting anything till June...lol i requested a refund from Travel Guard on 4-2. They said 15-20 days. Have had no more information from them.
  14. I had booked through Costco. They sent me a form to use.
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