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gmaloon

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  1. She did say it wasnt a manual process so nothing to do with staff
  2. I cancelled jy drinks package and specialty dining package over a month ago and still not received the refund. I called and waited over an hour on the phone and gave up. I thenm wrote to the CEO and received a reply from Tamika Thompson from the Executive Office. She basically said to be patient and it would take 45 to 60 days. I questioned why it was so long and she replied again to be patient withjout saying why. I then said that there was no reason why it would take so long because we are in 2020 and everything is computerised. I posed a direct quetion "Is the delay
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