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esper10

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About esper10

  • Rank
    Cool Cruiser

About Me

  • Location
    california
  • Favorite Cruise Line(s)
    rccl, celebrity

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  1. you are right we are platinum status. I canceled 3-16 and cruise should have been 6-20-2020 so finals payment date was after 3-16 yes I did talk to my vacation planner. I did book a refundable deposit and called my vacation planner to cancel. While we cruised quite a bit I never knew were to find small details. More than that I had 2 different surgeries within 2 months. Hip replacement in the beginning of March, and than I had a fall and broke my fumer Bone at the end of April, so I had no time to look into this. I have no reason not to say exactly what happened since I’m asking for advice.
  2. I had a cruise booked over a year ago for June 2020 was for my mom 86 birthday. No question asked I booked refundable deposit especially cruising with an older mother. Way before final Payment date I called my Carnival agent to cancel the cruise. After keeping me LONG time on the phone he finally canceled my booking but said it was a NONE refundable deposit. I know it is not true but nothing I could do about it. I didn’t book any thing not even sure if my money is kept for future cruise. It is $500.00 so disappointed with Carnival. We are elite/diamond (Not sure how they call it). I cancel a paid in full cruise with Princesse and got my $5,000.00 back. Canceled RCCL and it took few days to get $1,000.00 back and same with Celebrity. Only Carnival when I try to call they end up hanging up on me. I wrote I. Facebook and they deleted my post. It’s been few months now. Can I do any thing about this????
  3. While we have so many things to worry about especially us in the Los Angeles area I do worry not to get my money back. They canceled our Hawaii cruise for April we ask for the money back and yes it close my mind. It is an expensive cruise and we have at least 5-6 more on future cruise deposit. We also had a cruise for June with carnival booked more than a year out for a birthday so the other day when I canceled it before final payment date they said it is not refundable deposit $500.00 I know it’s not true. No way I will book none refundable with a mother who is 85 years. They said the money kept for next time. I called again and they hang up on me.at least I know it is not going to charge the rest. I never did get canceled emil but the cruise is no longer under the manage. So I hope they stay in business and we love to cruise again
  4. Just done it and got comfermation from Princesse. I took option 2 Our cruise is expensive and while I want the 50% no one knows when all this will end
  5. I can’t do it. I tried few times and I’m sure if I call no one will answer. So now what????
  6. Hope you all have great time. Once you all be in the fun will begin. We are booked on this ship to Hawaii end of April hope all will work out. I’m cruising with my mom she is at an older age and she already telling me she is scared and I don’t what to hear none of this as we all look forward to our cruise especially if we book long time out to ports we never been. You all have great time
  7. agree with you. This is why I’m asking. We are booked with same ship to Hawaii also. While it’s few weeks away it matters. I pray for every one well being
  8. Yes, this is what I saw also in the news I wonder what happened. I’m we will know more by morning
  9. Just heard in the news that the Emerald Princesse returned a day early to San Pedro with 4 people injured. What happened any one know?
  10. Thank you all, love the ideas. When I said island tour I didn’t mean to go around the whole island but more like sitting in the bus for most of the excursion and see the important sights. I hope I will get more ideas the public bus sounded good also.
  11. it is listed and I see the level but not sure what is an island tour of them I thought may be someone did this kind of cruise and can recommend an excursion. Not able to rent a car
  12. Hi all, hope I can get some help. We are taking the emerald princess to Hawaii in April. I was trying to call princess for excursions but they don’t answer so I thought may be you all can help me. I’m trying to sigh up for an island tour in Maui, Hilo and Kauai. I’m looking for around 4-5 hours mostly in the bus easy to moderate. Any recommendations? Also I have to have surgery in the beginning of March so if from any reason I can’t make the cruise will they refund my excursion money back, I do have insurance. Thank you
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