I am only looking to get back my deposit and upgrade cost - about $242, so not nearly a much as many of you. I called again on Tuesday, because I cancelled on 3/19, and still hadn't seen it.
I was told that it was processed on Saturday (4/11) so it would be another 2 weeks probably until I will see it.
I guess I don't get the entire credit/refund process, and this isn't just on cruises, but on everything. With the technology today, and the fact that they can get money out of your account literally within seconds, why are we supposed to tolerate that it takes 7-10 day