My husband and I had a great experience with The Key. Just home from Anthem of the Seas Bahamas 7 day cruise yesterday.
*Embarkation at Cape Liberty, Bayonne was great. Special “The Key” line for security (a sign was out for Key members).
*Special Check—in line for Key guests. Here they slide you in to the next available agent
*since seapass cards are not issued at checkin (they will be waiting for you in your cabin at 1pm), you will get a Key bracelet to wear the first day so staff will know you are a key member. You can still order drinks etc. if you have a drink pkg.
*sent to the Suites/Pinnacle door for boarding, no waiting. Just kept walking and following others straight onto the ship (we saw many people waiting in chairs to board
*Soon as you step foot on board you are directed to a table for Key members where you get your voom Internet codes and special Key activity hours.
*next, we went to check in one carry on bag in the Royal theater. A line here of 4 people and only one check in person. (By the time we went to our cabin our carryon was already INSIDE THE CABIN, inside a closet.
*We explored the ship as we were an hour too early to go to Jaimie Oliver’s for lunch. We rode the bumper cars as it just opened.
*Lunch at Jaimie’s started out great when there were only a few of us, as it started getting more and more crowded we saw less and less of our waiter! But the pasta was fantastic!
*After Jaimie’s (12:45ish) we decided to walk from deck 5 to deck 12 to see if our cabin was ready. Many people waiting by stairs to get into the hallways of their cabins. They must open from top to bottom as our floor and deck 11 were already opened for passengers and luggage waiting outside our door!
*At first I was disappointed in the schedule for Key member times for the activities as there weren’t many but we took advantage of the hours they offered. The first Key member hour on Flowrider about a dozen of us showed up. This was my first time and the instructors were great at teaching you what to do. I was able to ride twice (2 tries each time). The second day for Key members only 5-6 of us showed up. It was great for me as I’m a first timer and just happy I got to try! Staff at both times always asked if you were a Key member and even asked the kids to show their key card.
*Rock climbing, staff seemed a little more lenient. They asked if everyone was a Key member but never asked to show the card. Pretty sure a few kids were not cuz they didn’t answer. 15 min later another staff came and asked her coworker if we were all Key members and they guy didn’t seem to care and said yes.
*iFly was awesome- NO ONE else showed up for iFly Key time. My husband and I had the time all to ourselves! (It was 11am on Nassau day, so people were probably on excursion). We’ve been before so only got off for a short time and back on to try iFly. We both got to go in twice and we asked the instructor to do a demo of her tricks.
We did iFly again because we had a reservation that we booked earlier. That group we had 12 people so everyone had one turn each.
*Northstar was pretty busy. We had a reservation so we went at that time instead of the Key time. They have a reserved line and a standby line which we saw a few times people who were waiting in standby never able to get on. Next time is like to reserve a time when we are docked so you can see the island from above!
*Since there is only one Flowrider on Anthem, we saw at non-Key times that they split it in half by putting a bumper in the middle so you can have 2 people ride at the same time.
*As far as the shows we never had a problem getting a good seat. For The Gift we sat in the reserved seating main level, rows 3-4 Center were blocked for Key. It was manned by a staff member as well as a sign and she did turn people away. The other shows we sat upstairs in the center, lots of reserved seating there. There were signs for diamond, pinnacle etc. but we’re told we can sit there. Many times the sign was there and I think only 1-2 shows did they have a staff member checking.
*The Key also gave us priority debarkation at Port Canaveral and Cococay. We didn’t get off the ship at Port Canaveral. At Cococay, we asked where the key debarkation was and the officer told us where it was but said there was no line in the regular debarkation. She was right. The Key debarkation was at the other end of the ship which made for a longer walk on the pier.
*Voom Surf & Stream worked great at sea! I was able to download pics, send messages etc. no problem!
*Debarkation day- we went to Silk for breakfast and that was very relaxing and quiet. It really was a dining room of only Key members.
*After we finished breakfast, used the restroom and were ready to debark we went to The shore excursion desk were a staff member was waiting to escort us off the ship. Anthem was still calling debarkation numbers and were only up to 31 out of 93. He grabbed his Key sign and said to follow him. We cut across the line of people waiting to get off the ship to an officer who scanned us out right away. We proceeded to follow our guide to the Key luggage area, picked up our luggage and followed him to security where there was absolutely no waiting. We looked over at all the other passengers waiting in a long snake like line waiting to go thru security. It was a long line. He said goodbye to us there. Proceeded out, called Uber and were off to the mall.
For us the Key worked great on the Anthem and seemed like most of the staff we encountered with were very aware of The Key program.