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About Robinsoncruiseso

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  1. If the “out of business” TA is a local office, go to a different Agency in the same area. They can contact their Carnival BDM , who will be the same for all agencies in the area. The BDM should be able to help. In return, please be sure to give future business to the agency that helped.
  2. On the cruise lines homepage, usually near the bottom, there will be a “find an agent” link. It will direct you to an agent in your area who has completed the cruise lines training. Most agents work with most all cruise lines.
  3. After the uproar about the medical letter for passengers over 70, I think age will be kept out of it for awhile...LOL
  4. Have your TA call accounting at Holland America and have them transfer the $500 to your Alaska cruise. You need to make sure your port taxes and fees are covered with "New" money, either from your deposit funds or the $500 due as your refund. They should be able to also apply your FCC at that time. However, last we spoke with Holland, they seemed pretty confident the April cancellations would be processed by Mid May. If you transfer the whole $500 and your FCC would cover the balance due, they should be able to refund you the overage up to that $500 max. Did I confuse you.....just tell y
  5. This was reversed/removed/modified/eliminated or whatever you want to call it on April 7th by CLIA. The individual cruise lines are a little slow removing. I believe they have all now removed. But if you read the passenger contract with any cruise line, there is a paragraph which states you may be denied boarding if you are determined not fit to cruise. This has been there for many years.
  6. Your local TA will have the ability to search by port of call. Give them a chance, they can probably meet those on-line prices and will give you personal in-person service.
  7. Vermont also has EDL if I am not mistaken. One cruise I did not bring my Passport...don't know why, but I traveled on my EDL. When we go back into the port in Los Angeles, Immigration/Customs had no idea what it was. Tried entering with my NEXUS card which would also have been ok as I was going from Vancouver, BC to Los Angeles without a stop. Nope, had no idea what that was either. They did let me through. I wrote into DHS when I returned home and they sent me info to carry with me to show the EDL (and NEXUS) was A OK. However, I usually have my passport, so no worries.
  8. Quick clarifying question. Did you cancel the cruise under the short term cancellation policy or did Holland cancel your cruise. If Holland cancelled the cruise, you should receive your port taxes and fees and any non-cruise purchases returned to the original form of payment. This includes air and pre/post cruise hotels. If you cancelled the cruise, different terms apply. You should still receive the non-cruise and taxes refunded, but the air will be treated differently depending on if the air was restricted or flexible. If you did not use a TA on the
  9. I would recommend a luxury or a premium plus cruise line. Sebourne, Crystal, Windstar, Viking, Riviera, all sail the Caribbean. I would recommend looking at November or December so you avoid the hurricane season. Weather is perfect at that time. The luxury lines will be more all inclusive as well.
  10. If you book the cruise next year it will be the same price, cash or FCC. Have your TA book it. Then apply the FCC or Cash. Only difference is if you had a $2000 cruise previously and took the refund, you would have $2000 to apply to new cruise. If you took the FCC, you would have $2500 to apply to new cruise.
  11. Now that is in good taste. You are an upstanding contributor to offer an apology when due.
  12. If the cruise falls within their new temporary cancellation policy, which September does, you may cancel and any cancellation fees will be refunded as Future Cruise Credit. So if only deposit is paid and you cancel prior to final payment, the deposit will be refunded as FCC. If you make final payment and then cancel, your will receive refund or FCC according to the cancellation schedule.
  13. When a gift is purchased for a passenger, either by the TA or a friend, etc, there is a choice to show or hide the gift. When the gift is delivered, there will be indication of who it is from. On the perks, such as beverage package, it will show the value of the package. The TA also has the ability to hide or show this item on the cruise personalizer.
  14. These guidelines were released early March prior to the pause in cruising. The first week of April, CLIA retracted these guidelines. The individual cruise lines are a little late in removing the restrictions. Maybe they are busy with cancelled cruises, refunds, FCC or something. In any event, as of right now, it is not believed there will be any restrictions. However, with that said, it is always good to check with your personal physician who knows you and your condition prior to travel, cruise or otherwise.
  15. I prefer Princess to Holland for Alaska. I enjoyed the Puppies in the Piazza and all the onboard special activities. Also, I enjoy the production shows and Holland is moving away from the shows. However, I do like the new Classic Rock Club on the Nieuw Konsingdam and Nieuw Statendam.
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