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Everything posted by mrsgoggins

  1. I suspect there will be vacancies on previously sold out excursions. I cancelled two last week pending cancelling the whole cruise. The bigger danger may be some excursions being cancelled altogether.
  2. I'll definitely be waiting until 16 days before our April sailing before cancelling. On a positive note, easyJet have just cancelled my today's flight to Venice (and Saturday's return) and I've applied for a full refund, so here's hoping for something positive to also come from P&O very soon.
  3. Maybe we are speaking at cross purposes. I didn’t have viral bronchitis in mind.
  4. We are also on that same cruise but will be cancelling next week due to health issues. On Tuesday (day after tomorrow as I write) we were also fitting in a quick trip to Venice and Lake Garda, flying into Venice with easyJet. We won’t be doing that either! Fortunately I booked penalty-free cancellable car hire and hotels. If we were 20 years younger and totally fit I wouldn’t be cancelling.
  5. I have done exactly as you suggest. Last month I made my first (Celebrity) booking via a US TA in dollars. My point would be that I should not have to - hence request for level playing field. How come US cruisers on here seem to think that it's okay to book air fares under the same t&cs as the rest of the world but not cruises? Believe me, my views are not antagonistic towards people who play the system to make it work for them, just against those who make the inequitable rules.
  6. I have said this many times before, but I have yet to read one example of where a UK customer received better treatment than someone from North America at the hands of Celebrity because of UK consumer laws. Can you imagine the outcry? IMHO, the 'better consumer protection laws' are a real red herring, and yes, it's often UK posters who bring it up, but as far as results go ..... well, proof of pudding and all that! Basically, I believe that those from North America have had it good, at the expense of others as outlined by previous posters, but of course they don't see it that way.
  7. I’ve read of quite a few who report doing this to their benefit, so I wouldn’t know definitely whether ‘seldom’ applies. However, I’m sure a P&O forum is not the place to debate the detail of Celebrity bookings, so I’ll once again celebrate that when I book with them, I don’t have to concern myself with all of this!
  8. Don’t I know it! I did an onboard booking last month for $100 pp NR deposit and had it transferred to a US TA for a saving of just over £700 on the UK price for exactly the same thing. It’s definitely an encouragement for US pax to go non-refundable - except now some of them are booking fully refundable and then changing close to final payment to NRD for the extra savings - giving them the flexibility they have always enjoyed AND the savings! Lucky them ...... unless this loophole is plugged. At least this isn’t an issue with P&O, which seems relatively straightforward by co
  9. It is quite common now for Celebrity (and others too I believe) to offer a much lower price for a cruise with NRD (non refundable deposit). Currently if you need to cancel a NRD booking, you lose $100 pp but the balance of your deposit must be used to make another booking, or that is also lost. Customers still have the option to make bookings with a fully refundable deposit, but will pay more for their cruise. I think the difference was just Custom and Practice rather than consumer laws, and now the (US) cruise companies are trying to wean North American consumers (Canadians too)
  10. What forms? Email surveys are the only ones I have seen for years. My only quibble with the pencil was that it kept falling on the floor.
  11. This isn’t just Celebrity. Last month we stayed in 2 Disney hotels and 2 Marriotts as well as on Reflection, and not a pen to be seen in any of them! The hotels didn’t have a pencil or pad either.
  12. No it won’t. I have Hong Kong to Tokyo booked next year and so hoping it will be over quickly, and not least for those affected.
  13. Following along with delight. We were on the Reflection (Ultimate Caribbean) 10-20 January and it was too windy to dock in Antigua, which was a shame as it's one of my favourite ports, but safety comes first of course. Overall it was a good cruise with our only (minor) gripes being the Beyond the Podium guest speakers, who we thought poor and one of the ship's excursions really packing 'em into the small bus to a degree I've never witnessed before! Small stuff though. Enjoy, and as a cat lover myself, wishing you no cat traumas during your vacation.
  14. This is very interesting. I am currently attempting to book in US $ onboard (awaiting the agency I used in the past to send me details of an Agent who deals with Celebrity) after discovering the significant difference. First I contacted the UK Celebrity Agent I use, who has given excellent service. Bottom line, the difference (at an exchange rate of $1.30) is a staggering £700 on a one week Caribbean cruise on Apex! The price in pounds was numerically greater than the dollar price (marginally) which suggests they may have some pricing at parity £ to dollar!! UK will not be getting this book
  15. I asked about the coffee cards and was told they (Celebrity) had tried them out but they were not a success so were discontinued. Pity, if they had included the speciality teas also, they would have been a winner for us when we had them last year.
  16. Sorry, taken no interest in hosts but hope the current Spotlight helps.
  17. I have written before on this forum that I think the ‘other protections’ is a red herring. I’ve been reading these boards for years now and have yet to read of a single instance where a European passenger obtained something that North Americans did not if something went wrong (because of our Consumer Protection Laws). The very idea!
  18. I have booked with a US TA before now it just irks me that I should need to!
  19. A very interesting thread, and thanks to the OP for sharing. I’ve a few cruises in the pipeline, and ‘Caveat Emptor’ is always at the front of my mind when booking, but I’m getting really tired of the work you need to put in to get a price that is going to be ‘fair’ and not subjected to the many price drops (that North Americans still are able to take advantage of, despite being nudged towards making non-refundable deposit bookings) without actually making a booking with a US TA. Dynamic pricing is not a concern for me (the airlines have been at it for years), but treating customer
  20. I noticed that another poster said they do not have coffee cards. We definitely purchased one on our Silhouette Iceland cruise last August. It was a last minute cruise for us and only the 2nd X cruise we have taken without a drinks package. I also had a card for a certain number of glasses of wine, but don’t remember the details. I do remember that the coffee card was not good for tea (which is often a similar cost) and so was disappointing for us. We get on the Reflection as the OP gets off (10-20 January) and will check on the coffee card situation.
  21. This was my experience also on our October/November Med cruise. We are on her again shortly in the Caribbean and so I am hoping that good weather keeps people out of Cafe Al Bacio during the day 😎.
  22. Mine reinstated for both August out of Venice and January 2021 out of Tampa. However, the X website continues to be a wonder. When searching for cruises from Southampton, I noticed this gem of a cruise title, on Silhouette departing on 1 May 2020: 'Talkeetna Treasures Cruisetour 1B' It is a round trip from Southampton and ports were in Spain and one in France 😁. No Alaska diversions are mentioned!
  23. My sailing out of Venice in August 2020 still showing as Aqua GTY My sailing out of Tampa, January 2021 has now been restored to original cabin It does make you wonder if some changes are afoot with the Venice cruises.
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