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englebert

Members
  • Content Count

    43
  • Joined

About englebert

  • Rank
    Cool Cruiser

About Me

  • Location
    England North West
  • Interests
    Sight seeing
  • Favorite Cruise Line(s)
    CUNARD, PRINCESS AND P & O
  • Favorite Cruise Destination Or Port of Call
    NORTHERN EUROPE

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  1. Greetings All, Credit Card has a nice healthy balance today as I have received my refund in respect of our Cruise 'to the North Sea' that left Southampton on 11 March. Hope those of you who are still waiting for their refunds get their money back soon. YES I had made a number of phone calls chasing the refund and each time I had been informed that they would contact the Accounts Department to 'chase the payment' Regards,
  2. Greetings All, Happy Days. Money received as a Credit Card receipt of outstanding amount in respect of AURORA Cruise (to the North Sea and back) that departed Southampton on 11 March. Interesting that date of transaction is 4 June (but it was not there yesterday - yes I have been checking everyday!!!!!) YES I have made a number of phone calls chasing the refund up and each time I was told 'we will inform our Accounts Department and chase it up' Regards,
  3. Greetings all, If you break down our expected refund into 3 groups - Deposit Paid Balance of Cruise payment Shore experiences/Restaurant reservations Then I have to claim success !!!!!!!!!!!!! I have today been informed that my £13.50 Restaurant reservation for dinner on 22 March has now been cancelled and that they have applied an On Board Credit at 110% of the value of the purchase. I can, however, request a cash refund by completing the 'normal' form (and wait another 60/90 days I assume!!!!!!!).
  4. Greetings all, On behalf of those who where actually on a Cruise in March............... We left Southampton on Aurora (R003) on 11 March on a Cruise to Norway and the Northern Lights. Informed that Norway had closed all of its Ports and turned around in the North Sea getting back to Southampton on 16 March. We were told we would get our money back and that there was no need to submit a claim for a refund. My question is have all of the passengers on all of the other P & O Cruise Ships that were cruising in March had their mone
  5. Greetings All, Still waiting.......................(am I alone!!!!!!!!!!!!!),
  6. Having kept the letter from Captain Love and I can quote ' You will, of course, receive a full refund for your cruise'. Nowhere in the letter does it say we will have to submit a claim. I believe that the date of 7 April has been 'sucked out of the air' by someone (hopefully someone without to much authority) and that we will be receiving our money VERY SOON.
  7. Greetings all, Still nothing.................. Almost the 60th day since we got back from our Cruise of the North Sea !!!!!!!!
  8. Greetings all, Still awaiting a 'nice' refund in respect of our North Sea Cruise on Aurora. Anyone received anything? Even an email from P&o might be nice!!!!!!!! Regards, Englebert
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