-
Posts
55 -
Joined
Content Type
Forums
Store
Blogs
Downloads
Events
Gallery
Posts posted by englebert
-
-
Greetings,
Yes the entrance used was the entrance via dock gate 20.
There is a booking system for meals in the main (anytime) dining rooms.
Lunch times we found no problem getting in - just turn up and we were shown to
a table straight away
If you happy to eat your evening meal before 6.30 then normally there is
no problem getting in. After that there might be a bit of a wait as more people
want their evening meal. Most of the seating is on tables for 2 unless you have
previously mentioned that you have a joint booking.
Regards
- 1
- 1
-
Greetings,
Have just returned from the 3 nights on Britannia - Our comments.
We were CPS Parking so 'Back Door' entrance. Arrived at 'The White Tent' at about
11.30 (Time on our Boarding card 12.30). About 30 cars there already.
Covid Tests started just after 12.00 and it was getting on for 12.30 by the time we
got to the front of our line of cars (4 lines). Fairly quick procedure (nose swab only)
BUT as they had no details of our mobile(?) we were given a blue wrist band and told
to report in as normal and we would be informed by the staff at check in our results.
Made our way to the Ocean Terminal and CPS took our car off us with no problem.
Only change was that you now have to take your own luggage from the car to the drop
off point for cases (No Porters).
Made our way into the terminal showing numerous people our blue wrist bands. Eventually
we found our way to the rest of the people who were in the 'Blue Wrist Band Area'.
A Lady came over and asked our names and upon checking her lap top told us to
proceed to the main check-in desk (at this point we had been in the terminal less than
5 minutes).
Normal check in procedure and photo taken and then await boarding. We were on Board
by 1.30pm.
Cabin cards were waiting for us at our Cabin entrance.
Managed to book Sindu for the first night with the help of the 'My Holiday' personnel (our
use of Apps is I am afraid not great so we had not downloaded it onto our phone). All the
bookings we made on the Cruise were made with the help of one of the My Holiday
personnel.
The wearing of face masks is required whilst moving around the Ship is required but
they can be taken off when sitting down EXCEPT in the Theatre .
Room Service will bring your Breakfast to your cabin if requested in the normal way.
Hope this is useful
Regards
John (real name) and Margaret
- 7
-
Greetings,
I also managed to make a booking last Wednesday, through our TA, fore a Balcony Cabin. The Category I wanted was available and the TA asked which Cabin I wanted from a list that she proceeded to read out and added that On Board Credit was available (Select Fare). As normal when I make a booking I asked about the additional Military Benefit. The TA said they would get back to me.
The reply received stated
Cunard will not be offering any Military On Board Crediton their 'staycation' summer 21 cruises.
I am aware that Shareholders normally receive additional benefits when booking a cruise. Can any Shareholder who has booked a 'staycation' cruise received their additional on Board Credit?
Regards
- 1
-
Greetings All,
Credit Card has a nice healthy balance today as I have received
my refund in respect of our Cruise 'to the North Sea' that left
Southampton on 11 March.
Hope those of you who are still waiting for their refunds
get their money back soon.
YES I had made a number of phone calls chasing the refund
and each time I had been informed that they would contact
the Accounts Department to 'chase the payment'
Regards,
-
Greetings All,
Happy Days. Money received as a Credit Card receipt of outstanding
amount in respect of AURORA Cruise (to the North Sea and back)
that departed Southampton on 11 March.
Interesting that date of transaction is 4 June (but it was not there
yesterday - yes I have been checking everyday!!!!!)
YES I have made a number of phone calls chasing the refund
up and each time I was told 'we will inform our Accounts
Department and chase it up'
Regards,
- 2
-
Greetings all,
If you break down our expected refund into 3 groups -
Deposit Paid
Balance of Cruise payment
Shore experiences/Restaurant reservations
Then I have to claim success !!!!!!!!!!!!!
I have today been informed that my £13.50 Restaurant reservation
for dinner on 22 March has now been cancelled and that they have applied
an On Board Credit at 110% of the value of the purchase.
I can, however, request a cash refund by completing the 'normal' form
(and wait another 60/90 days I assume!!!!!!!).
- 1
- 1
-
Greetings all,
On behalf of those who where actually on a Cruise in March...............
We left Southampton on Aurora (R003) on 11 March on a Cruise to Norway
and the Northern Lights. Informed that Norway had closed all of its Ports
and turned around in the North Sea getting back to Southampton on 16 March.
We were told we would get our money back and that there was no need to
submit a claim for a refund.
My question is have all of the passengers on all of the other P & O Cruise
Ships that were cruising in March had their money back or am I the only (poor)
one left waiting for our money back?
-
Greetings All,
Still waiting.......................(am I alone!!!!!!!!!!!!!),
-
On 5/16/2020 at 7:31 PM, RaspberryCremeBrulee said:
Like you we were relying on the assurance we were given whilst onboard that our refund would come through automatically within a week. We did not contact P&O immediately following disembarkation nor did we complete a refund request form, which we noted you did recently.
We had followed up with P&O during April and concluded that refund should be forthcoming within 60 days. So, that would have meant refund due by 15 May, if you consider 16 March plus 60 days.
However, when we phoned today we were told that P&O had applied 7 April as our starting point and not 16 March as we had assumed would be the case. 7 April plus 60 days = refund due by 6 June.
Difference between 15 May and 6 June is 3 weeks.
Hopefully above is clearer now.
Having kept the letter from Captain Love and I can quote ' You will, of course, receive a full refund for your
cruise'.
Nowhere in the letter does it say we will have to submit a claim. I believe that the date of 7 April has
been 'sucked out of the air' by someone (hopefully someone without to much authority) and that
we will be receiving our money VERY SOON.
-
Greetings all,
Still nothing..................
Almost the 60th day since we got back from our Cruise
of the North Sea !!!!!!!!
-
Greetings all,
Still awaiting a 'nice' refund in respect of our North Sea Cruise on Aurora.
Anyone received anything?
Even an email from P&o might be nice!!!!!!!!
Regards,
Englebert
Machu Picchu
in P&O Cruises ( UK )
Posted
Greetings,
A few years ago (2002) we completed a South American holiday which included Peru and whilst in the Country we visited Machu Picchu. A few years later we were on a Cruise that included the port of Lima which had a tour to Machu Picchu.
As niltava42 says the ship tour was a 3 day event
Day 1 Depart ship from (Sea level) Lima and fly to Cusco (3300 meters)
Stay overnight in hotel
Day 2 Train from Cusco to Machu Picchu - Train LEAVES THE TRAIN STATION at 6am.
3 and a half hours on the train. 30 min bus ride up to 'the lost city of the Incas'
The train leaves mid afternoon to go back to Cusco
Overnight in Cusco
Day 3 Flight back to Sea level and join the ship
Those who 'did' the trip came back with different stories. Those who DID NOT suffer with altitude sickness enjoyed the experience and would do it again.
The majority who did suffer told a different story.........
During our own tour of Peru we met numerous (young and fit) people who suffered and others who were not effected at all (or at least not very much). As with most things you pay your money (in this case quite a bit) and you take your chances.
As it is a once in a lifetime experience our own view is DO IT
Regards