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Found 180 results

  1. We are boarding her next week and my husband wants to know where mass is held. I am sure it is in the daily newsletter but he wants to be prepared. Thanks for any information you can pass on to us.
  2. I've read some posts on Cruise Critic asking about vegan and vegetarian options on cruise ships. I've sailed on several cruises following a vegan diet, and aside from an entirely vegan cruise, HAL has a fabulous vegan menu! There are also so many vegan options all over the ship, whether it's naturally plant-based or you just need to remove a couple of ingredients here or there. I've written all about everything that I ate for my 7 days on Nieuw Statendam at my blog here: https://justinpluslauren.com/holland-america-vegan-guide/ I'll post the images of the vegan/vegetarian/gluten-free menu here that you can request in the main dining room. Let me know if you have any questions!
  3. Hi. is there music playing on the lido deck either a band or DJ ?
  4. Hi, does anyone know if the tables are the same in the dining room as Koningsdam? I really want to make sure we have a window this time. We didn't have one in Norway and it was really disappointing! I looked on halfacts, they only had Koningsdam. Thanks for any info.
  5. We were on the Rotterdam in April and there was containers of lemonade available all day long that you could help yourself to. Can anyone confirm if that's the case on the Nieuw Statendam or if lemonade is only available during set meal times?
  6. Where does the New Statendam dock in Key West?
  7. We booked this cruise on February 15th and it sailed on the the 24th . Unfortunately , all of the Neptune Suites were sold out but they did have our favorite aft view in a VS verandah # 5200 . This was our 10th aft view verandah and it turned out to be , by far , the smallest . We thought that we would try the Club Orange to receive some of the NS type of perks . After clearing security we went to the express check in where the camera wasn't working . They used our Zaandam photos from December . After dropping our bags we headed to the MDR for lunch . The elevators were quite warm and with all the lights and reflective surfaces reminded me of the old toy Easy Bake Oven . The Lobster Shack looked good so we ordered it for the next day at Half Moon Cay Lunch at a table for 2 with a view . The service and the food was very good in the MDR and it was nice and quite .
  8. Previously traveled on Celebrity where we could take large cup to bars and get free fountain soda to drink in stateroom. Does HAL offer the same service?
  9. Does the Lido on the Nieuw Statendam have an al fresco dining area?
  10. Hi everyone. Have booked Nieuw Statendam for December 2020 in Cabin 8193 Part of the reason for the location is both my wife and I really enjoy the more aft cabins. We love the motion of the ship and we never sleep so well as when we are being rocked to sleep 🙂 I'm just curious to hear any comments for those who might have sailed in the cabin and possible pictures. Cheers! Warren and Yvonne
  11. Are the movies shown on the big poolside screen also available on your stateroom TV?
  12. Hereby my review of our 8-day cruise to Norway with Holland America's Nieuw Statendam. With lots of help from Cruise Critic members and by reading lots of post we decided a few months ago to go for a cruise to Norway, the 8 days (7 nights) Vikings Saga. Because it was our first cruise we decided to start and end in Amsterdam (capital of our home country) and just for a week to see cruising was something for us. If you have any question after reading this review please let me know! I have posted a selection of photos but if you want to see something, you’re missing please let me know. I also brought a lot of documentation from the ship like When and Where. Please like my post! If you liked it of course... Booking the cruise: We booked directly with HAL in the Netherlands. There was an offer with free Signature beverage package and 10% discount on excursion booked before a certain date. Al the Dutch travel agency who also offered this same trip (with the same benefits) were almost $ 150, - more expensive than HAL so for us the best deal was to book directly with HAL… Day 1: Embarkation day! Today, Sunday the 18th of August 2019 we finally started our cruise on the Statendam! We arrived early by train in Amsterdam Central station. We walked from the station to the terminal (PTA Amsterdam) in 15 minutes. Dropped of the baggage at the designated drop-off point. We entered the cue for checking in and our first thought was that the cue was long… But there where I think 12 or more desks where they checked in passengers. It was a 5-minute wait. After getting the first information about activities onboard (When and Where) and our personal spending card/room key we walked to the security check and after that entered to a waiting room where we received a card with a group number, in our case number 13. When we found a seat in the crowded waiting room, they called out group 10 and after I think 5 minutes our group was called to enter the ship! In the gangway they scanned our card an told us the rooms where ready. First, we went to our room to check it out and that explored the ship! At 0430PM we went to the Lido deck where we drank champagne and sail away from Amsterdam! Rest of the evening we walked on the outside deck to see the sail away trough the channel to the locks of Ijmuiden. We had dinner in the MDR. Day 2: At sea Like the first day we explored the ship even more. Due the fact it was a sea day we just relaxed a lot by the swimming pool, and I made some recordings with my GoPro around the ship. Nice spot we sit this day was in the Exploration café on deck 12. You need to be on time, most people stay here for a few hours, especially on the nice seats by the windows. Breakfast and Lunch in the Lido, diner in the MDR. Day 3: Fläm In Fläm we went out of bet early 05:30AM to go to the bow they opened for the scenic cruising in the Sognefjord and the last part to Fläm in the Aurlandsfjord. It’s was very nice to stand here and watch the beautiful Norwegian nature! 0700AM we docked in Fläm and went for breakfast to the Lido. In Fläm we did a hike to the Brekkefossen waterfall. It was hike from the boot to the starting point of the trail to the waterfall and back down, a little further into the valley, back to Fläm port and walk around the port a 14km hike for 4 hours. The hike is very nice but the trail from the rood up to the waterfall is with bad weather very slippery… For lunch (Lido) we went back to the ship and relaxed the rest of the day. Dinner in the Lido. Day 4: Stavanger Stavanger was a nice town to walk around, we first went to the street with the wooden houses (Gamle/Old Stavanger) that was across the street where the ship was docked. After that we walked to the Dom Church and the Breiavatnet lake behind the church. 5 hours walk, 14KM. For lunch we went back to the ship and grabbed a pizza at New York Deli! Great Pizza! Dinner in the MDR. Day 5: Kristiansand A lot of rain this day, we walked from the cruise terminal to the fish market and after that to the Dom Church of Kristiansand. We grabbed a cup of coffee and a donut a walked around the city to do some shopping. Due the bad weather my wife we went back to the ship to put on dry clothing and I walked around the Odderøya headland, beautiful nature reserve and in the meantime the weather had also improved so I could make some images with my GoPro. Walked for 4 hours,10KM. After I went back to the ship and put on dry clothing as well, we went for lunch to the Dive-In. Great burgers with chips!! Kristiansand is a very nice city but this day the weather wat to bad to explore everything we wanted to do. Day 6: Oslo Oslo! Nice weather and our last stop in Norway with this beautifully cruise! Oslo is a nice city with a beautifully harbor with new buildings in old style. Lots of old buildings in the city. They had on different places in the city live music. At the royal palace the members of the government arrived, don’t know them but it was fun to see, lots of armed guards and police. Again, we did some shopping and went to the Akershus fort. The ship was in front of the fort so had a nice opportunity to make some nice pictures of the ship. We went back on the ship and put on swim clothing and had lunch at the Lido outside pool. Walked in Oslo for 5 hours, 12KM. After lunch we went in the Jacuzzi and swimming pool and enjoyed the sunshine! We went for a shower ant went back out to be on time to grab a chair on deck 10 aft for the sail out from Oslo. Great views! Dinner in the Lido. Day 7: At sea Last full day on the Nieuw Statendam… I miss it already…. Went out early to make some shots with camera and GoPro without people on the background. Breakfast we had in the Lido. This day I had a Behind the Scenes tour If you can grab a place in the behind the scenes tour, I really would recommend it! It was very nice to see what’s going on below the passenger decks. They don’t advertise with it on our cruise, but I asked on the first day on the ship and it was planned for the last seaday. I was the 3rd on the list and they needed a minimum of 8 persons, maximum was 12. The duration was almost 3,5 hours and we went to the following departments: bridge, incident room, world stage, walked through the corridors where the crew sleeps (couldn’t see in the rooms), laundry, tailor shop, crew mess, recycling center, engine control room, storage rooms for the food (LOTS OF FOOD!) and the galley. After that we went with our cruise director who guided the tour back up to the Billboard on board to grab a drink and receive a goody bag form hall. Like is said, if you would like to see what’s happening behind the scenes, I really recommend it! It’s in this case worth the $ 150, - Day 8: Disembarkation day….. About our disembarkation, first disembark time was 0700AM and later we got an email with the announcement it changed to 0530AM. But thank god we didn’t have to get out that early! The Nieuw Statendam docked VCK Waterland Terminal at about 0530 AM and 0700AM they started disembarking passengers in groups. On day 2 in our cruise we got an envelope with disembarkation information and a form that we needed to fill in. There were a few options to choose from like a transfer to the City of Amsterdam, Schiphol Airport and Train Station Sloterdijk. We choose the last option because we needed to get on the train to our hometown. We could choose from 3 timeframes, 07:45/08:00, 08:15/08:30 and 08:45/09:00 am. We chose for the last one, so we had enough time onboard to get breakfast and relax a bit before leaving the ship. Breakfast time for our disembarkation day where from 06:00 till 09:00am in the Lido and in the MDR from 06:30 till 08:00am. They announced the group we were in (Black 3) at 09:05 and we went to the gangway and disembarked the ship for the last time…… In the hall on the dock our luggage was ready to pick up and we walked to the busses that drove us to the station. Everything was well organized by HAL! The Room: We had a Veranda room on deck 7, VE7186. What can I say? The room was small but big enough for a week for 2 persons and maybe for 2 adults and one minor. Not for 4 adults. The room is on the Shubert deck portside aft. It was a good choice in our case. We had no inconvenience from other guests or from the entertainment on board. The room has a good shower and in the shower is shampoo, conditioner and shower gel from Elemis. I liked it but as always tastes differ per person! On a next cruise I don’t take any shampoo or shower gel! My wife liked it to but preferred her own conditioner and shampoo for her curly hair. Our room steward was a nice guy cleaned our room twice a day and provided new towels. At night (second cleaning) he folded a nice towel animal every night. The safe is big enough for a 17inch laptop or tablet. The minibar is not included in the drink package! Read somewhere people asked the room steward to empty the minibar so that they can fill it themselves. What we did on some days is that we grabbed during the day beers or sprites and asked to not open it. We then put it in the minibar and drunk it when we wanted to sit on the balcony. But most of the time we where only on the room for sleeping. Food: The food was of a good quantity. We did not eat any paid restaurant like the Pinnacle Grill, we had the plans to do this but the food in the MDR was very good and Lido was for us extraordinarily good food for a buffet restaurant! Breakfast we did both in the Lido and MDR, if you want to start the day with not a lot noise and people around you go early to the MDR. I think a lot of food from the MDR and Lido are the same, especially in the morning. The only difference is that in the MDR they bring you the food! In the Lido at lunch time you can get Sushi at one of the stations, I asked if the also had it for dinner, but the answer was no…. Needed to come to the (paid) Shushi bar, I think it’s the same sushi so if you like sushi and don’t want the ambiance of a sushi bar take in as a lunch! Here a "few" food pics from MDR and Lido market. New York Deli Pizza we had an Pizza with tasted very good! Dive-in we eat both a burger with chips witch tasted very good! Tastes of course differ per person but people can’t say the food is bad!! And put on your plate what you can eat!!! If you don’t have enough go for a second or third time… I saw a lot of people putting their plates FULL and left the table with half a plate of food left….. During our behind the scenes tour they told us that food waste is a big problem which they try to prevent. I think some people are afraid that the food will run out soon? They walk around like headless chickens and if you are not careful, they will knock you over!! That’s what of the things I didn’t like of the Lido… (No, this is not me... 🙂 ) Drinks: For the drinks we had both the Signature Beverage Package. We booked before a certain date an got this for free. Would I book it on a future cruise? If I see what we drink in this week I say yes, but normally on a holiday we don’t drink so much if we did on this cruise… Must say that most of our holidays we book villa’s and need to drive to town to go for dinner or drinks and then I can’t drink! On a cruise ship its different... You can relax and grab a beer or cocktail and don’t need to think “can’t drink too much because I need to drive”. I made a calculation from our consumption (beer, wine, cocktails, sprites and special coffees) this one week cruise and we saved out $ 258,- dollars with the two of us with this SBP. We had an average of 5 alcoholic beverage per person per day and 6 non alcoholic drinks. For me most Mojito, beer water and Coca Cola, my wife drunk wine, prosecco, water, cappuccino, smoothies and some sprites. The terms of the SBP are not always that clear, in particular in the Netherlands. If you read the Dutch FAQ they say; A maximum of 15 beverages (alcoholic and nonalcoholic) per day total with a maximum of $ 11,- (08/2019). The USA website FAQ says: A maximum of 15 alcoholic beverages a day and unlimited nonalcoholic beverages a day with a maximum of $ 11, - (08/2019). I got in touch with the Dutch customer service and they confirmed to me that the USA FAQ statement about the SBP is correct. Entertainment: World Stage: This is a great stage! 270-degree LED screens make it very nice to watch shows. On our cruise week we went to Iris Kroes, a Dutch singer/songwriter that’s playing on a harp, very good music especially because she sang a song in a language of our province (Frisian). And we went to an illusionist from the UK, Adam Heppenstall. Adam had some nice card tricks! Phenomenal. The last night we went to a combined show of Iris and Adam. This week the Postmodern Jukebox also preformed in the World Stage, we only listened to them during the show of Iris. Great band. B.B. Kings Blues Club and Lincoln stage center: B.B. King and Lincoln stage center is a combined stage, in daytime there is classical music where we have not been. At night the All Stars band played in the B.B. Kings Blues Club, this was our favorite band and music genre. We have been here all the nights the All Stars where playing. Billboard On Board: Nice music with the two guys on the Piano. Some nights they play numbers on request. Bin here a few times before/after dinner or a show in the World Stage. In the Billboard you can grab some snacks from a small buffet by the room. I think it opens 0600PM discovered by accident… They had just some cooked shrimps and meatballs, some toasted bread strips, egg salad and tomato with mozzarella. Nice before dinner snack with your beer or cocktail. Rolling Stone Rock Room: Good rock band but not our type of music. Bin here a few times before/after dinner or a show in the World Stage. Excursion: Due the fact we like to walk around our self, explore things and we find the prices of what HAL asks for excursions to high, we didn’t book anything with HAL, except the behind the scenes tour what only is possible to book with HAL. Talked with another passenger, he told me the TA he booked with advised him to NOT book excursions with HAL. Like the Flam railway he booked himself on the Saturday before embarkation. Till that day the train tickets were al sold out but that Saturday there were a lot of tickets available again (cruise lines give unsold tickets back to train company). He just paid $ 100, - for 2 persons (last minute price!) instead of $ 360, - with HAL, price difference of 260%!! But for that price difference you will get a waffle and coffee! 😊 Conclusion: Would I recommend HAL as a first-time cruiser? Yes, certainly! Perhaps there are cheaper cruise lines for the same voyages that provide this same good service, but I do not have that experience yet and I will investigate in the coming period. As said, this was our first cruise and certainly not the last!
  13. Hi everyone, I've just booked the Nieuw Statendam for next February. It will be my first experience with HAL and I'm really looking forward to it! We've booked Cabin 8080 and I understand that the balcony is slightly bigger and angled because of the location. My question, for anyone who has been on it, is whether the balcony is entirely exposed or is there a combination of shade and sunshine? I usually book cabins on Caribe deck with Princess and those balconies provide both and are larger so I just wondered. Thanks in advance!
  14. I have heard so much about the artwork throughout the Statendam. Is there some sort of self-guided tour available?
  15. We had a wonderful Northern Isles Cruise on the Nieuw Statendam!!! Pre-cruise - We flew United from Pittsburgh to DC and then DC to Amsterdam. We purchased our airfare through HAL and saved almost 50% to what we found on line. Other than a long layover in DC, which we spent in a United lounge, the flights weren’t bad and we arrived in Amsterdam on Friday morning for a Sunday cruise. We stayed at the Kimpton, which we would highly recommend. It is a short (5 minute) walk from the Centraal station (took the train from the airport) and has nightly free wine happy hours. We walked everywhere from the hotel, with the longest walk being a little over 30 minutes to the Van Gogh Museum. We had a busy few days in Amsterdam- we went on a canal tour (in a drizzling rain) on Amsterdam Boat Adventures - a small canal boat that only holds about 12 people- due to the weather there were only 4 of us on board and it was a great tour. We also visited the Rijksmuseum, the Van Gogh Museum and Anne Frank’s house (with the recommended pre tour presentation). We would highly recommend each. We purchased all of our tickets on line in advance and had no lines. We also had the opportunity to watch some of the pride parade on the canals, which was amazing. It was a very moving experience going from the pride parade to Anne Frank and then back to the pride parade. We had the breakfast plan through the hotel (we booked using points) and also ate at Max Amsterdam- great Rice-table, De Belhamel - loved the fixe price meals for 36-39 euros per person and great canal views, and the Pancake bakery - touristy - but the pancakes were good and portions were huge. Two people can easily share 1 pancake. Transportation to the ship on Sunday was a bit difficult. We were going to walk the 20 minutes to the ship- but the cobblestone sidewalks were not easy with heavy luggage- so we decided to take an Uber. Unfortunately with all the traffic in Amsterdam from the parade and 2 ships in town, the time for the Uber to arrive kept getting delayed - from 5 minutes to 20 minutes to 30 minutes. Luckily a cab showed up at the hotel and we shared it with another couple. He charged us 10 Euros per couple- Not too bad. More to come later.
  16. Just called Holland America to take advantage of an upgrade special for an obstructed veranda and was assigned a handicapped obstructed veranda. When I saw the cabin on the deck plan, I explained I didn't need a handicap room and feared I was keeping it from someone who really needed one. The agent told me for that very reason they usually don't assign these cabins to non-handicapped passengers until it is within 30 days of the cruise, which it is. The cabin, 4096 on Nieuw Statendam, is naturally larger and also looks to have a larger balcony than other veranda cabins and I feel I made a good choice to upgrade. However, I can't help but worry someone who actually needs a handicapped room will join the cruise between now and the time we sail. If that should happen, will I be asked to move or will they simply not be able to cruise? If I were asked to change cabins for this reason, I certainly would but wonder if anyone has had any experience with this? Also wondering if anyone has sailed in this particular cabin? I saw photos of one similar that looked to have two separate balcony doors but could easily be mistaken.
  17. Anyone else sailing on NS for the New Year Eve cruise -Dec 29? I didn't see a roll call for it. Our first time on HAL, have sailed many other cruise lines. Wondering if they will do something special for New Years Eve?
  18. Does anyone have any photos or information about the inside accessible cabins on Nieuw statendam (or Koningsdam since they are the same class of ship) many thanks
  19. Just back from a Cruise through the Fjords of Norway on board the Nieuw Statendam. A few thoughts: Embarkation: A rather long wait- but that might be because we picked a peek time – all in all well handled from HAL Ship: The Nieuw Statendam is just no our ship- to dark – to loud in some places. No deckchairs on the promenade deck- not even in some places. The wrap around pormmenade deck is nice - but the view blockes from the lifeboats. The most irritating part is the Lido – Buffet- Restaurant. The chairs and tables are by the windows- the style of said chairs and tables – well that’s a kind of “Beauty is in the eye of the beholder"- for us it was the 70´s gone very wrong! The most disturbing fact of the Lido- Restaurant is that the waiting area in front of the stations doubles as walkway to the aft poo ldeck- so there was always “ traffic”- lot´s of people bumped into each other- the ones carrying their food to the tables and others walking through. The Dutch Café and Explorations – Crow´s Nest are both wonderful and nice places- nicely furnished too- both are self service- which is - in my book anyway- a deal- breaker. Especially in the Dutch Café- which is a very nice place - but way to small- waiter service would be much better- I witnessed some passengers struggling carrying their coffee- tea or whatever to their tables- some spilling their contents, some smashing vase´s in placing the stuff on the table. If you are so lucky to get a table, you had to put some stuff at the table- to mark it – “ in use”- ( so we turned into table- and chair hogs…) otherwise you get your stuff at the counter and are at loss where to put it- if there is no table or seat – happened to us twice- and we ended up at the bar- not a problem- but not very comfortable and not my idea of a Café! Oh just to mention it we are not yet in our dotting years- early 50s! The food in all Restaurants and especially in Rudi´s and the Pinnancle Grill were outstanding good. The service likewise. No complaints here! We had a verandah cabin on Deck 5- 5051- perfect location - perfect and extra large balcony- wonderful- the best bathroom i ever had on boad a ship- with the exception of Queen Mary2´s new single stateroom bathrooms. Would we sail HAL again- well- maybe on boad of one of the older ships- and if they change to table service in the Dutch Cafe and Explorations- for the time beeing it is either Cunard or Celebrity.
  20. Any suggestions? Will be on a 7 night cruise. It's possible our 1 year old will be with us although I may be able to get babysitting from other family members on one or two nights when we try specialty dining. I've never sailed with HAL before. I watched some videos online and think I want to try the Asian place (Tamarind) and Pinnacle Grill. Not sure about the Italian place as I see it gets mixed reviews. Will we get dirty looks if we bring our kid with us? Any other complimentary food items specific to HAL that I should make sure I try/don't miss out on? The burgers in the videos look really good lol. Since we will have our 1 year old with us we may have to use the buffet a few nights -- do they serve some of the same dishes as the Main Dining Room? Can we get MDR as room service instead if we need to stay in? On Princess I've always been able to get them to deliver MDR food to my stateroom by calling Room Service and just asking (unadvertised benefit YMMV). Not sure how HAL handles it.
  21. Just wondering if anyone has stayed in this cabin or one like it. It has the angled balcony which looks like it might be slightly larger than some and the cabin looks a little bit longer. Trying to decide between this and one in the same V category with the obviously larger balcony. Not sure if there's much difference in cabin size, and if not, would rather have the larger balcony on the other one. Thanks!
  22. Still working on our review of our first trip on HAL, but wanted to share a link to pictures of MDR menus and food here. I know food is subjective, but we really enjoyed most of our meals.
  23. I confess to being a Celebrity "lifer". However, we have booked a transatlantic on the Nieuw Statendam and have a question about the cabin as I can't find any info on line. Cabin number is 5225 which is a category VS aft facing. Does anyone have any info on this cabin? TYIA
  24. Has anyone stayed in this cabin? Looks like a larger obstructive balcony with some ocean view.
  25. We're looking at the Nieuw Statendam's verandah staterooms on deck 4 (VH) that are described as obstructed or partially obstructed view. The price is very attractive but for someone who loves to spend time on her cruise ship balcony, I'd like to know what that obstruction looks like. Hoping someone has photos or just an experience with one of these staterooms.Thanks in advance for your help. Really having trouble deciding!
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