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Found 302 results

  1. sailing on Eurodam soon and thought maybe they have this now? I know the Neptune lounge has coffee but we are on 5th floor. Thanks
  2. Day 1 - Sunday 30 DEC 18 We pulled out of the driveway and left the homestead at 1029 hours (1:00 PM) exactly after saying goodbye to Stiv, our cat who was already fast asleep in his basket in front of the window. Maria’s mum Carmen will be “cat-sitting” for the week. We soon, after a stop at a local Starbucks, entered the south-bound 405 Freeway, aka the San Diego Freeway to our destination, the City of the Padres. Took the 74-toll road which makes the drive a tad shorter by-passing Santa Ana, John Wayne Airport, and Costa Mesa and thankfully discovered that traffic was pretty light which put big smiles on our faces. We dealt with the usual congestion back on the (now) Interstate 5 Freeway going through Alisa Viejo and, after passing Camp Pendleton, oorah!, in the Oceanside/Carlsbad area. Decided to grab some lunch by pulling off in Del Mar Heights (just past the San Diego County Fairgrounds in Del Mar) and pulled into the parking lot of a Pollo Loco (Spanish for “Crazy Chicken” which is not to be confused with “Lunatic Chicken.” Those of you outside California, you’re missing out big time if you don’t have any Pollo Loco franchises in your area, good stuff! Once in San Diego itself around 1:30 pm, our usual plan is to pull into the cruise terminal lot and off-load our luggage, handing it to a porter. Got that done no problems, took a bit to get out of the lot because traffic was backed up on Harbor Drive for unk reasons. We then drove to the long-term parking lot of Lindbergh Field (San Diego Int’l. Airport) where we got a nasty surprise in that the lot was closed off with a big sign stating “Lot Full”. Awwwrighty then, what is a mother to do? We drove back to the port and inquired with the valet dude at the Wyndham who told us “sure, that’ll be $40 at night.” Thanks, but no thanks, bud.“ Plan C was to check out the Park and Fly lots along Pacific Hwy and sho’ nough, we found Lot 3 who would take us for eighteen bucks a night. Their shuttle took us back to the B-Street Pier and we were good to go. Check in at, now 2:45 was a breeze, going through security screening and getting checked in. Took the obligatory “welcome onboard” pic and walked the plank to Deck 2 where ship security scanned us on. Our cabin is on Rotterdam deck, port side, smack catty corner from the Neptune Lounge where concierges Maggie and Darlene “reside” and do one heck of a job keeping their guests happy. The cabin obviously has been one of the recently upgraded ones in Freeport dry-dock, incl. darker wood, a large, wall-mounted interactive TV, new furniture, modern fixtures incl. bathroom night lighting, and new carpeting
  3. I thought I read somewhere that Eurodam had those lighted makeup mirrors in the bathroom? I'm having a heck of a time with the new search process. Does anyone know if they do?
  4. spa stateroom with a Juliet balcony? Anyone had experiences?
  5. Hi All, I booked an inside guaranty on the Eurodam for a short 4-day Pacific Coast cruise. I was just assigned cabin 1116 on the Main Deck. Does anyone have any information about this cabin? Will it be quiet? Thank you all so much!
  6. Hoping someone can chime in - our Panama Canal cruise has a stop at Puerto Caldera (not Puntarenas). Does HAL provide a free shuttle OUT of the industrial port area or do you have to find your own transportation to Puntarenas? We do not want to take an excursion at this stop.
  7. saw a cruise I am thinking of taking because of the itinerary how does the Eurodam compare to the other hal ships thanks carol
  8. So hopeful we can open the partition between our balcony. Cruising with family. Have done this on other lines. So fun having a drink together before dinner.
  9. We will be leaving Seattle at 4:00 heading to Juneau on Eurodam . It seems the scenery will be really nice leaving Seattle and we won’t hit open water until later that night. We like to eat in the MDR ( family of 6, anytime dining) plus we have one night to eat at PG. Would one offer better views than the other? I hate to miss too much of the scenery as the next day I think will be mostly open water. Thanks
  10. I have posted on the disabled site as well but it is not as active as this board. We are looking at cruising on Oosterdam or Eurodam but need an accessible cabin which I know will have a walk in or roll in shower. My question is does the balcony cabin also have a seating area like a mini sofa? Holland America reservations said they do not show that in the deck plan. I am looking a cabin 6049 on the Oosterdam right now but can change cabin or ship to get the right fit for what we need. Thank you.
  11. When we sailed on Eurodam to Alaska in 2017 we had the ability to stop and rest (Dad has mobility issues) around the elevators, especially midship. But when we sailed to Hawaii last year every single one of them was gone and it really presented an issue, we would have brought a portable seat of some kind had we known. We're sailing again to Hawaii in April, also on the Eurodam, and we're trying to get an idea of what to expect. Could the removal have been temporary? For cleaning perhaps? There was nothing put in it's place, no plants or anything, just empty space 😞 I googled a picture of the area in front of the glass elevators, thinking maybe they were in the path of people entering/exiting, but they weren't even close. I don't get it.
  12. Good day HAL board. I just returned from Eurodam Sep 21-28, roundtrip out of Seattle, and thought I'd give a review. I'll try to keep it as balanced as possible but must warn you that there will be quite a bit of negativity included with the positives. 😉 I'm going to segment it a bit because I like to include photos. I'll start with the booking. DW and I decided to book a last-minute trip out of either Seattle or Vancouver. We looked at all the available lines and because most were nearly completely booked, the prices were sky high. The ships with the most vacancies and lowest prices were Eurodam, Oosterdam, Nieuw Amsterdam (see a trend there?), and a Princess cruise that went down the California coast. We pulled the trigger on Eurodam which was made sweeter by a deal they were running on the Signature Beverage Package. To include the SBP was only a $140 per person upcharge. However, HAL needs to get their info straight on the SBP. When they sent me my booking confirmation, it said it was limited to drinks up to $9 when its actually $11.
  13. Just checked the deck plans for the Eurodam, and I don't see the Screening Room. Is there no longer a movie theater on the Eurodam? 😞
  14. Hello, Ginette and I ( Tom) will be on this 11 day cruise from Vancouver threw the Mexican Riviera back to San Diego. This will be our 3rd Cruise. Looking forward to it
  15. The Signature Sisters are making their last visit to Juneau this season. Eurodam will be at the AS dock from 1300-2200. She will be headed to Hawaii and the Mexican Riviera before heading to FLL on November 16. Nieuw Amsterdam will be at the CT dock from 1300-2200. She will be leaving for FLL on September 28. NA will spend the summer of 2020 in Europe. Also in port are Carnival Legend at the FKL dock from 0700-1600 and Norwegian Joy at the AJ dock from 1500-2300. It will not be a very nice day for those visiting Juneau on Monday. The high will be 53F/12C and the low 45F/7C. There is a 100% chance of rain and "cloudy with periods of rain" is predicted. Sunrise is at 6:45 am and sunset at 6:54 pm. The PTZtv webcam can be found at https://www.juneauharborwebcam.com/. Next up: a triple play on Tuesday with Oosterdam, Westerdam, and Noordam all in port!
  16. I was looking at the deck plans for the Eurodam and Nieuw Amsterdam, and did not see the Lido Cabanas, Did they do away with them?
  17. This is the last full week of ships in Juneau although there will be no HAL ship on Wednesday. Eurodam will be at the AS dock from 1300-2300 and Nieuw Amsterdam at the CT dock from 1300-2200. Also in port is Ruby Princess at the FKL dock from 1100-2215. There is a 100% chance of rain with a high of 55F/13C and a low of 43F/6C. Sunrise is at 6:29 am and sunset at 7:15 pm. The PTZtv webcam can be found at https://www.juneauharborwebcam.com/. Next up: Oosterdam and Noordam on Tuesday.
  18. We are cruising on the 11day Panama Canal partial transit on Jan. 4 and would like to know which is the best Panama Canal excursion. We are limited as to what excursions to choose so we want to make sure we choose wisely. This is our first and probably only time we will take this trip
  19. Eurodam will be at the AS dock from 1300-2300 and Nieuw Amsterdam at the CT dock from 1300-2200. Also in port are Ruby Princess at the FKL dock from 1100-2215 and Solstice at the AJ dock from 1330-2200. The nice weather continues for a couple more days. Monday should be mostly sunny with a high of 70F/21C and a low of 47F/8C. Sunrise is at 6:14 am and sunset at 7:35 pm. The PTZtv webcam can be found at https://www.juneauharborwebcam.com/. Next up: Oosterdam on Tuesday.
  20. Copper 10-8, is it too early to ask who the Eurodam's captain will be for its January 26th Panama Canal cruise? Also, is Captain Willems still on board a HAL ship? Thanks!
  21. Eurodam and Nieuw Amsterdam will be spending Labor Day in Juneau. Eurodam will be at the AS dock from 1300-2300 and Nieuw Amsterdam at the CT dock from 1300-2200. Also in port are Ruby Princess at the FKL dock from 1100-2215 and Solstice at the AJ dock from 1330-2200. Typical Juneau weather is back for this week with mostly cloudy skies and a good chance of rain each day. The prediction for Monday is for overcast skies with some showers. High will only be 55F/13C and the low 51F/10C. Sunrise is at 5:59 am and sunset at 7:55 pm. The PTZtv webcam can be found at https://www.juneauharborwebcam.com/. Next up: Oosterdam on Tuesday.
  22. We are booked in a Neptune Suite on the Eurodam in October and on previous cruises have had our breakfast in the Pinnacle Grill. Is that still the same or has that changed to the dining room now that the Club Orange program is in place. Any info appreciated.
  23. The usual cast of characters will be in Juneau on Monday. Eurodam will be at the AS dock from 1300-2300 and Nieuw Amsterdam at the CT dock from 1300-2200. Also in port are Ruby Princess at the FKL dock from 1100-2215 and Solstice at the AJ dock from 1330-2200. Monday is forecast to be the worst of the week with rain chances lowering and temperatures rising as the week progresses. Monday has a 100% chance of rain and a high of 57F/14C and a low of 48F/9C. Sunrise is at 5:44am and sunset at 8:14 pm. The PTZtv webcam can be found at https://www.juneauharborwebcam.com/. Next up: Oosterdam on Tuesday.
  24. Eurodam 7 day to Alaska August 10, 2019 My wife and I decided to take a cruise for our 15th anniversary leaving the kids with grandparents for the week. This is our story. Before the Cruise We had initially booked and fully paid almost a year ago for an N interior room at $699/ea. By the time two months before sailing rolled around I saw prices had dropped significantly for the trip so I called up the booking company and managed to get upgraded first to a HH then to an E outside stateroom. I almost had the chance for a guarantee verandah for $50 but the best deal that I could actually get an offer on was $80 for a Guarantee Verandah. I decided the room we had was fine. If we didn’t need to have everything set up for kids it would have been $200 cheaper to book about a month out than what we ended up with. Something to know for the future. Arrival, embarkation We arrived at 10:30 am dropped off by my inlaws and our bags were promptly picked up by a porter. We wandered over to the terminal where there was a huge line that almost reached to the outside of the terminal. It turns out this was the line for dropping off luggage, which we avoided by having tags made ahead of time and using the porter outside. We went up to the desk and got all squared away in under 20 minutes from showing up at the terminal to being at the gate. We were in boarding group C and we didn't start boarding until 11:30 so we had a bit of a wait but once boarding started we were on the ship by 11:40 and our rooms were ready at 11:45. Our First Room The outside view room we were assigned was 1126 which seemed perfectly fine. Generally speaking the room had everything we needed. The window was totally sufficient for looking out and viewing the whales that passed by the early on the second morning. I'd have had no problem staying in the room assuming everything worked as expected. There was a little wear on the wood coverings on the desk and tables which made everything feel a little dated but there were plenty lots of outlets (all located at the desk) and USB plugs on the nightstands and on the desk, most of which worked. The room is shower only which is actually pretty nice as the bathroom feels bigger than shower bath combos and we didn't have any plans to use the bath. The Problem I had read a post from 2015 saying that the air conditioning in the room didn't work. I'd figured that through dry docks and several years passing this wouldn't be a problem. I was wrong. It was still broken. Now this is on a Holland America ship and the vast majority of passengers would likely not have a problem with a room that could only cool down to 72.5F. But this was the lowest possible temperature after several adjustments. We initially reported it the first night. They checked it and gave us a fan. The fan really did help the second night and the room was workable at that point but the next day we were in the BB King Blues area and the AC there was in full swing and we were suddenly comfortable. This made me realize that the issues we were having in our room weren't just a matter of cruise ships being hot in general (which it was) so I continued to bring this up with guest services. Eventually, after bringing down one of the technical managers who determined that they couldn't fix it we were offered a change in rooms. When I walked into the new room it was actually a comfortable temperature which felt like a godsend at that point. Our Second Stateroom We got upgraded to a VB 4045 which was an extended balcony verandah. Considering we had paid rock bottom prices the upgrade was amazing. Still the best feature of this room for us was working AC but being able to watch the glaciers in Glacier Bay from the verandah was nice. Otherwise the room was incredibly similar to the old room. I did have to ask guest services to push the beds together which they did promptly, however, while doing so they also turned up the heat in the room all the way. I caught it pretty quick because I was only out of the room for about 30 minutes while this was going on. More funny than anything else. The room is right by the forward elevators which had more traffic than our room down in the back but nothing problematic. Just more likely to hear stateroom doors opening and closing at some points. Having had a verandah I'm not sure that I would need one in the future assuming we had working AC but having a window that you can open and close seemed useful after our AC challenge. Entertainment Overall most of the entertainment was fine but in no way outstanding. Vince, the Travel director, was really good onstage. It took us multiple shows to realize that he had a teleprompter since he felt so natural. The Captain's Toast which came with free champagne, was interesting and fun as was the kitchen tour where I got to meet the executive chef and get an advance peek at the upcoming dinner menu. I was hoping to be able to do the America's Test Kitchen classes, the ones that cost extra, but only one was offered all week, there was a waiting list which was reserved for 5 star mariners for the first 24 hours and it was an Egg class which I wasn't at all interested in. The actual onboard cooking sessions weren't great. We decided we'd stop by for the recipe cards and watch old episodes of the show in our state room, which we did plenty. The mainstage entertainment wasn't anything special. The BBC Alaska that we thought was the symphony was just an audio track which was really just an unimpressive discovery channel special. The dancers putting on a show called Humanity had a cool gimmick but it wasn't executed to the level that it was exciting to watch for the entire 45 minutes. Their second show Stages was really fun, as was the Crew Show. The comedian was good fun for both of his sessions. Instead of many of the onboard options we spent time in our room watching movies like Captain Marvel, Avengers: Endgame, Crimes of Grindewald, Rampage, and Jurassic World 3. We ended up skipping the magic show due to a two and a half hour dinner at Tamarind (more on that below). Food We had dinner in the main dining room every night, except for one, which was always great. Little tip: if you can wait until after 7pm the crowd dies down significantly and it's way more chill. We had one server named Jeffery who was awesome. He even found us in the morning on the lido and had a table for us in the Canaletto area. Food there was solid everytime we had it. Some requested customizations never happened but nothing that was too significant. Every time we ate there we left feeling pleasantly satiated without being stuffed which was a great experience for a three course meal. The Lido was frequently crowded for breakfast at around 8:30-9am but was generally pretty empty by 9:30 and wasn't as bad at 8am either. We decided to try to avoid the busy time there. Busy times for lunch were unpredictable due to schedule of events and docking times but we had to make multiple trips to find a seat after viewing the Margerie Glacier. Afternoon tea was a bit of a cattle call with no customization and very little attention paid to each guest. After going once we decided to avoid it for the future. Though several of the little bites there were great, having tea seemed unnecessary when the entire Lido was still open. Fine Dining We had one meal at Tamarind which was incredibly disappointing. Several of the dishes were great but even with the restaurant half empty it took two and a half hours to get through the meal, our water glasses ran empty multiple times, and we never really seemed to get service. They totally drenched the lobster roll I ordered in Mayo which wasn't even listed as an ingredient on the menu and I brought it up with 3 servers who never did anything but apologize. No offers to take it away or get something else. My wife ended up eating most of it but about half was taken away at the end untouched. I never leave sushi on the plate. This has pretty much turned me off of specialty dining entirely. I wouldn't have been happy paying $50 for that dinner and service in a restaurant under regular circumstances. The fact that I had to pay extra for lower quality service and in some cases worse food than the Lido is unacceptable. In the future I'm perfectly happy with the MDR. Service was also incredibly slow. Ports We didn't plan any excursions at port as we were hoping to explore on our own. This may have been a mistake. Juneau was heavily inundated with Cruise Port jewelry shops, places with locations in major cruise ports in Alaska and the Carribbean with locally themed swag. If you weren't looking for jewelry or something with the words ALASKA on it, you were probably out of luck. The entire area by the port is a big tourist trap with a number of the rudest sales reps I’ve ever met. I did manage to walk far enough to get to some local shops, local artists, and local native wears, but it was a few blocks back away from the main drag. Sitka was a pretty cool small town that reminded us of Friday Harbor in the San Juans. Having more time helped but we managed to hit the entire downtown in just a couple hours. I don’t have any particular drive to return to Sitka but it was pleasant being there. Kechikan seemed like a town I could spend more time in. The Creek Street area is super cool and I’d love to have time to hang out for coffee there. I really feel we didn’t have time to explore the area very well. As it was we spent a good 3+ hours wandering around there and came back at almost noon for a 12:30 departure. I wouldn't mind a fuller day there but the stop was pretty short. Victoria is a beautiful town that was somewhere I’ll definitely visit again, but our stop from 6 to 11 was too short to do much of anything. We walked to chinatown which looked like a cool place to eat but had nowhere to shop at 8pm. I’d love to explore the town more but there’s only so much still open at 7pm. I’d prefer to spend a long weekend in Victoria than a cruise stop. If I had another 5 hour stop there I probably wouldn’t get off the ship. In the end we decided we enjoyed our time cruising much more than our time in port. Watching the world go by outside of your window while relaxing, reading, and having access to unlimited food is pretty nice. Each of the stops didn’t really give us a chance to get more than a brief view of the town and we never stopped to eat or shop for local food since everything was free on the ship. If you really want to know what a place is like, cruising isn’t the best way to see it. In the future I think I’ll care less where the cruise stops and think about what I’d be seeing from the ship. Navigator App The Navigator App is a good development that hasn't really come together yet. First thing, don't register on it until you are on board. It just confuses the poor thing. Second, be careful because it doesn't update as quickly as you'd hope. I was still getting alerts in Seattle time while we were in Alaska for a few days and we still had the previous day’s menu until after dinner the next day. It's also fairly slow to load. That said, it's a pretty cool feature compared to nothing so I'd get it and use it onboard. Overall Cruising was a fun experience and pretty good for a couples getaway. Imaging the differences with kids takes away a lot of the potential relaxation that was present. The fact that ports are tourist traps makes it difficult to use cruising as a method of experiencing specific locations you might be interested in. Previously I had a lot of interest in a carribbean cruise where you got to see several eastern carribbean island but I feel like it would be difficult to get much more than a casual glance at each one and that view would be heavily skewed by the scenes that existed at port. I feel like cruises where a lot of the point was what goes on outside of your window would be more exciting. So in the future things like a Panama Canal, fall New England/Canada or European River cruise seems really interesting to me but I’m not sure that paying $300 more for a flight is worth the change in scenery. Excursions also don't really interest me as I don't generally want a curated experience. This means that the ports are less vital than the route.
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