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Found 733 results

  1. Nieuw Amsterdam will be at pier 21 (starboard to) from 0545-1700. She is headed out on a 7-day western Caribbean cruise. Half Moon Cay, Bahamas (01 Dec 0800-1600); Falmouth, Jamaica (03 Dec 0800-1700); George Town, Grand Cayman (04 Dec 0800-1600); Key West, Florida (06 Dec 0700-1700); Fort Lauderdale, Florida (07 Dec a0700) Zuiderdam is headed to Freeport for a drydock. She will be at pier 26 (port to) from 0500-1600 but as we all know, ships leaving for drydock do not always leave as scheduled. Also in port are Caribbean Princess at pier 2 from 0530-1600, Carnival Sunrise at pier 4 from 0445-1600, Celebrity Equinox at pier 25 from 0600-1530, Independence OTS at pier 18 from 0615-1630, and Majesty OTS at pier 19 from 0515-1600. The PTZtv webcams can be found at https://www.portevergladeswebcam.com/ and https://www.ftlauderdalewebcam.com/. Nieuw Statendam will be in Key West from 0800-1700. https://www.keywestharborwebcam.com/ Next up: Eurodam and Nieuw Statendam will be among the eight ships in port on Sunday, 1 December.
  2. We are currently on the Nieuw Amsterdam that is stranded in Port Everglades due to machanical issues. Cabin has strong mildew/musty odors and we didn't have a response for 4 hours after reporting the issue to shipboard services. When we didn't get a response from shipboard services within a couple hours I called HAL directly and finally got our stewards to show up to check out the odor issue (4 hours after reporting it). We're from Florida so we can stay in a hotel in Lauderdale any time we like which essentially is what we are doing now. Surprisingly several bars are out of certain spirits and supplies as well (even though we are still in port where they have access to everything). Since we are stuck in port the casino and many services are suspended as well. Any suggestions on how to get resolution on any of this? Ideally I'd like them to provide a refund and let us off the ship but I know that is unlikely. Unfortunately we sprung for an SS Suite this time too so our out of pocket is significant ☹️. Earliest possible departure time is AM on 12/15. Thanks for any suggestions.
  3. Nieuw Amsterdam will be at pier 26 (port to) from 0530-1700. She will be leaving on a 7-day Tropical Caribbean cruise. Key West, Florida (08 Dec 0800-1700); Grand Turk, Turks and Caicos (10 Dec 0800-1700); Amber Cove, Dominican Republic (11 Dec 0800-1700); Half Moon Cay, Bahamas (13 Dec 0700-1500); Fort Lauderdale, Florida (14 Dec a0700) Also in port are Adventure OTS at pier 29 from 0430-1730, Carnival Magic at pier 4 from 0400-1600, Celebrity Equinox at pier 25 from 0600-1530, Crown Princess at pier 21 from 0545-1600, and Sky Princess at pier 2 from 0500-1600. The PTZtv webcams can be found at https://www.portevergladeswebcam.com/ and https://www.ftlauderdalewebcam.com/. Also Koningsdam will be in ST. Maarten from 0800-1700. Next up: Nieuw Statendam on 8 December.
  4. On other cruise lines, I've noticed that anytime dining in the MDR can be a problem on the first night out. Basically, the MDR gets slammed by everyone's arriving at almost the same time. I think that this happens because (a) the sequence of boarding, lifeboat drill, and sailing puts all passengers onto the same schedule, and (b) few people choose specialty dining on the first night. I'd expect that fixed-time dining isn't affected to the same extent. Does this happen on Holland America? On those other lines, I've started booking a specialty restaurant on the first night out. Would it be prudent to do this on the Nieuw Amsterdam next month?
  5. Just a few words on our 11/30 cruise on the Nieuw Amsterdam. Shipshape: Ship is 10 years old but in great shape. Cleanliness: Never been on a dirty HAL ship and the NA did not disappoint. Service: As always, excellent. Food MDR: Very good, no complaints, loved the Wienerschnitzel, the Ossobuco and the Sole. All the Pasta dishes were very good. Food in Lido Buffet. Again very good especially the soups. I don't eat much at lunch, just soup and a sandwich or a salad with soup. Entertainment: Excellent in BB Kings, Billboard Onboard and Lincoln Center. As far as the Mainstage, they had an excellent comedian on the second night, first night was a talk by Rachael our cruise director with some stories on the Caribbean. She was back on night 5 with a talk about the history of HAL. Both talks were very informative but this should have been held on sea days in the morning or afternoon, not a night when you expected to be entertained. On night 3 they had a dance show called Humanity, after 3 minutes we walked out. Very dark and boring. No entertainment in the Ocean bar which was packed every night for Happy Hour, how much would it cost to have a piano player at Cocktail times? Grand Cayman: Because of an undertow it was impossible to load passengers on to the tenders. The Captain tried everything he could do maneuvering the ship to other locations in harbor, no luck and and we spent the rest of the day at sea. Announcement was made that there would be open bars all over the ship with free Wine, Beer and Sodas from 1pm to 2pm, some took way too much advantage of the situation packing beer and soda into backpacks and saw one couple winding up with 8 glasses of wine each. Every passenger received a 50 dollar onboard credit and a 20 dollar refund for port charges, very fair but I'm sure some still complained. Only complaint was the thermostat in our cabin, way too cold at 70 degrees and when we tried to get it up to around 75, the heat would come on. Could not find a happy medium. Embarkation was very smooth and boarded the ship at 11:40, just in time for lunch in the Lido. We do the early walkoff (2nd couple off) and left the ship at 7:15 and were in our car in the garage by 7:30 for our 2.5 hour drive to home in Sebring Florida. Will be happy to try to answer any questions.
  6. Holland America Line’s Nieuw Statendam was notified at 9:30 a.m. local time in Ft. Lauderdale, Florida, that the Florida Governor’s office had supported an order requested by Broward County officials to hold disembarkation of guests from the ship in order to do a COVID-19 test on a guest who sadly passed away during this cruise. The U.S. Coast Guard, in conjunction with the U.S. CDC, had already cleared the ship for disembarkation after reviewing the medical specifics of this case. Approximately 65% of guests have already disembarked based on this clearance and are on their way home. Results are not expected back until late afternoon or early evening today. 871 guests remain on the ship and all hotel services are fully operational and they are able to use their staterooms. We have advised those with flights before this evening to rebook them. We are also looking at options for anyone who may now need overnight accommodations for flights tomorrow, including the option to overnight on the ship. There were no known or suspected cases of COVID-19 on this cruise. Nieuw Statendam just returned from a 7-day Caribbean cruise that departed Ft. Lauderdale, Florida on March 8, 2020.
  7. Hello All, New to Cruise Critic and looking for some advice. I booked a Holland America 12-day Adriatic Dream Cruise from Venice to Rome in August 2020 on Nieuw Amsterdam. Initially I booked 2 rooms, an SB (6064) for my husband and I and an SS (6066) for my mother and my 20 year old son. The plan was to have my son stay in whichever room he prefers, and give my mom some space, but my husband says there must be a less expensive way to accomplish these 2 goals. Any advise from seasoned cruisers who travel with their mother and their son and husband? How much room do you need to keep everyone happy? Can all 4 of us fit in a single SB that sleeps 4? I think that would be the least expensive, but perhaps wouldn't make for the most fun cruise for everyone. Any help, advice or experiential insights would be appreciated! Thank you! Lisa
  8. Nieuw Amsterdam will be at pier 26 (starboard to) from 0515-1700. She is heading out on a 7-day Eastern Caribbean cruise. Grand Turk, Turks and Caicos (18 Nov 0800-1500); San Juan, Puerto Rico (19 Nov 1300-2300); St Thomas, US Virgin Islands (20 Nov 0800-1700); Half Moon Cay, Bahamas (22 Nov 0800-1500); Fort Lauderdale, Florida (23 Nov a0700) It is a busy Saturday in Port Everglades. Also in port are Carnival Sunrise at pier 4 from 0430-1600, Celebrity Equinox at pier 25 from 0600-1530, Independence OTS at pier 18 from 0615-1630, Island Princess at pier 2 from 0545-1600, and Majesty OTS at pier 19 from 0530-1600. The PTZtv webcams can be found at https://www.portevergladeswebcam.com/ and https://www.ftlauderdalewebcam.com/. Koningsdam (0800-1700) and Volendam (0800-2300) are both in St. Maarten. https://www.portstmaartenwebcam.com/. Next up: Nieuw Statendam on Sunday, 17 November.
  9. Does anyone have the daily papers from a 2019 Caribbean sailing on either Nieuw Amsterdam or Eurodam; either itinerary. Looking at eastern on NA but trying to get a sense of daily activity schedules. Thanks
  10. Nieuw Amsterdam will be in Port Everglades from 0530-1700. She will be at pier 26 (starboard to) before leaving on a 7-day Tropical Caribbean cruise. Key West, Florida (24 Nov 0800-1700); Grand Turk, Turks and Caicos (26 Nov 0800-1700); Amber Cove, Dominican Republic (27 Nov 0800-1700); Half Moon Cay, Bahamas (29 Nov 0700-1500); Fort Lauderdale, Florida (30 Nov a0700) Also in port are Adventure OTS at pier 29 from 0430-1730, Carnival Magic at pier 4 from 0500-1600, and Celebrity Equinox at pier 25 from 0545-1530. In the continuing weird travels of Oasis OTS she will be at pier 18 from 0745-1400 and then head to Miami. The PTZtv webcams can be found at https://www.portevergladeswebcam.com/ and https://www.ftlauderdalewebcam.com/. Also, Zuiderdam will be in Aruba from 1300-2300. https://www.portarubawebcam.com/ Next up: Koningsdam and Nieuw Statendam on Sunday, 24 November.
  11. We will be on the New Year's sailing on the NA in a signature suite. My husband uses a CPAP so I'm wondering if there are any outlets next to the bed or whether I need to request an extension cord. Thanks
  12. Our very first cruise was to Alaska in 2014 on the Westerdam. This was our 3rd trip to Alaska and we went back to Holland. It was amazing! I think the passengers can make the cruise fun and we had some really great fellow cruisers. Ages from 20s - 70s but all young at heart and ready for fun. Boarding: was easy. got to the port by 11AM and on board by noon. Room: 7079 Signature Suite. Perfect size and balcony had lots of room with two loungers and table. It was pretty warm the entire trip so we used the balcony a lot. Entertainment: BB King was fantastic. This group had been together for the last 5 months and this was their last week and then a new group was coming. They really got the crowd going and dancing. They do three sessions each night 8:30/ 9:30 and 10:30 with a 15 minute break in between. We got their early for the first show to get a seat and never left. The string quartet was fabulous as well. They were from Russia and really sounded like a recording. Just beautiful We went to one variety show and a dancer was injured due to the rocking of the ship. They ended up cancelling the second show. Two nights were pretty rocky during the week. Spa: I got the salt water spa package with the heated spa lounger. It is $136 on line, but I waited too long and couldn't book before I left. When I went to sign up, they wanted to charge me $215, then after i protested $169 but finally got them to $136. I felt the workers at the spa were a bit snooty and not very helpful. There is also no water available to drink. So be sure to bring your own. Really loved the salt water after a day of touring. Excursions: We did the Tracy Inlet cruise and it was amazing. Rained most of the time, but the views were spectacular. We saw a "herd"? of sea lions and their babies splashing in the water. Must have been about 50 of them. a lot of harbor seals and one whale. Afterwards we we took the tram up Mt. Roberts and had dinner. Food was OK. Views were spectacular. The train/bus tour in Skagway. I messed up and had the bus portion first and then the train coming back. I would do the RT train if I had to do it over. The train has nicer views IMO and much more comfortable than the bus. There is also supposed to be a club car with big plush chairs. I'd look into that option. Ketchikan: We did the Ketchikan Taxi cab tour with Tim White. Went to herring cove which is beautiful and to Potach park to see the Totems. Also went to the Rotary park. Saw lots of eagles. Didn't see any bears this time. Then went to a Jazz club in town. Good times Food: We ate in the main dining room the first night. Then Rudy's on Thursday night. This is the one night special chef deal. It was incredible! The remainder we ate in the buffet. Had the pizza and brought to our balcony. Also had the burger at the Dive In. They were very good as were the french fries. Casino: My husband played the slots. (his addiction) and won $910.00. So I'd say the slots are fairly loose. disembarking: We had an early flight so we did the self walk off. It was easy. Lines were long at customs as there were 4 ships in port. But moved fairly quickly. LOVED this cruise Dawn
  13. Hoping someone can assist here... Any scotch drinkers been on the Nieuw Amsterdam recently and know of what Single Malts they might have? I really do prefer single malts over blends, so hoping someone might have an idea for me! Thanks! Warren
  14. Nieuw Statendam will be at pier 26 (port to) from 0530-1700. She is doing a 7-day Western Caribbean cruise. Half Moon Cay, Bahamas (02 Mar 0800-1600); Ocho Rios, Jamaica (04 Mar 0800-1700); George Town, Grand Cayman (05 Mar 0800-1600); Cozumel, Mexico (06 Mar 1100-2300); Fort Lauderdale, Florida (08 Mar a0800) Also in port are Regal Princess at pier 2 from 0500-1600, Celebrity Edge at pier 25 from 0600-1530, Allure OTS at pier 18 from 0515-1630, and Caribbean Princess who is overnighting and leaving at 1600. The PTZtv webcams can be found at https://www.ftlauderdalewebcam.com/ and https://www.portevergladeswebcam.com/. Also, Nieuw Amsterdam will be in Key West from 0800-1700.https://www.keywestharborwebcam.com/ Koningsdam will be in Aruba from 0700-1700. https://www.portarubawebcam.com/ Next up: Koningsdam and Veendam on Wednesday, 4 March.
  15. I just saw this interesting photo. At least 13 rivercruise ships (probably more) waiting for the time they can sail again are docked near the Amsterdam cruiseterminal
  16. We are in a Neptune in a few weeks on the Nieuw Amsterdam and I was wondering what to expect with getting Club Orange added on. It seems that being Neptunes we get most of the items anyway (we are familiar with the Neptune perks), but was wondering if we should be aware of anything extra? Also, we have Early Fixed dining, so will we be assigned a Club Orange area table or just the normal ones? Thanks
  17. Hello All, (Note: I may cross post this on the Holland America forum too) So last July my extended family and I took a round trip Alaska cruise out of Vancouver on Holland America's Niuew Amsterdam. I researched the heck out of it and specifically selected that route and boat. It was my first cruise and I LOVED IT! So this year has been insane with work, but i have a little break now and am toying with the idea of a last minute Alaska cruise here in the next few weeks for my wife and I - just to get to some cooler weather and really unwind. Of course as I look at the options, I keep coming back to the same decision points I ran into last year (ports, ship, route, time, etc.). We would only do a week so a land tour is not really on the table this year either I'm afraid. Given the last minute compromises (i.e. limited cabin choice, September weather, etc.), I am only considering this if I can do it for a tolerable sum. Having said that, a balcony is a must as is a more true "inside passage". Anyway, I have narrowed the choices somewhat to these two options: 1 - Holland America's Nieuw Amsterdam - Balcony Guaranteed - 08/31-09/07 - Vancouver to Vancouver Roundtrip (note: this is the same cruise we did last year) Ship built in 2004; refit in early 2017 2 - Holland America's Westerdam - Signature Suite Guaranteed - 09/01-09/08 - Seward to Vancouver (Southbound) Ship built in 2010; refit at end of 2017 The boats are similar in size (about 2K passengers) but the Westerdam is an older class of ship (and 6 years older of course). The ports are, of course, almost identical - Glacier Bay, Juneau, Skagway & Ketchikan (besides the disembarkation obviously). However, the Nieuw Amsterdam does offer the Tracy Arm Excursion "from the boat" on the way to Juneau (assuming that excursion isn't already booked). The combined ship and airfare cost is only about $300 different for these two. The Items that come to mind on these two are: 1. Newer boat is generally going to be nicer - win Nieuw Amsterdam 2. Signature suite (which we had last year) is DEFINITELY nicer than a regular balcony cabin - win for Westerdam 3. Guaranteed cabins are always a crapshoot, BUT the Signature suites on Westerdam are virtually all located in great areas so the risk is low. Conversely, I (who am a bit prone to motion sickness), would be gambling a lot more with a "guaranteed" balcony (they are all over the ship - win for Westerdam. 4. Flying in/out of Vancouver is a lot simpler, cheaper and less tiring than flying in to Anchorage. The latter requires transport from Anchorage to Seward as well. Southbound would be ideal if we were doing a land tour, but we aren't - win for Nieuw Amsterdam. 5. As noted above, I am a bit prone to motion sickness. The Nieuw Amsterdam route is pretty much ideal for me, whereas the Westerdam crosses the Gulf of Alaska (in September) and could be rougher. If the Westerdam stopped at Hubbard Glacier it might be more "worth it" but it doesn't - win Nieuw Amsterdam. 6. The times in port are almost a wash, but the Westerdam does have a small advantage here for Juneau as it docks and leaves earlier (and in September it will get dark around 7:00 pm so any excursions running after that may not work out) - win Westerdam. 7. Overall route is almost a wash, but since the Nieuw Amsterdam does "pull over" on the way to Tracy Arm for a small boat excursion, it offers that option. Of coruse I have node idea if it is already fully booked. - win Niuew Amsterdam (small). Anyway, does anyone care to chime in on any of this with their thoughts/opinions? Anything I haven't thought of here??? No wrong answers of course!!! Itineraries:
  18. Just in from Holland America AMSTERDAM UPDATE 3/20 (9pm PT): Amsterdam is now docked in Fremantle, Australia, and working on clearance procedures to begin disembarkation of Grand World Voyage guests today through March 23. This will be a fluid process as local officials finalize details with the ship. We thank our guests in advance for their patience and understanding. Holland America Line is endeavoring to get Amsterdam guests home as soon as possible. Borders are shut in most countries and ports, restrictions are tightening even further on travel and most international governments have advised their citizens to travel home right away. Carnival Australia Care Team members will be assisting in Australian air hubs. Additionally select ship staff trained as Care Team members will accompany those guests that need it on flights to hubs in Australia and Europe. Holland America Line has a long history of taking care of our guests, and the Grand World Voyage is the pinnacle of our cruises and service. We sincerely apologize that the global circumstances and rapidly-changing restrictions have required us to end the cruise early and we never want to disappoint or inconvenience our guests. We have been assisting with travel arrangements and hope that onward travel is smooth and everyone is home soon.
  19. I attended several classes on my recent NA cruise. The classes were informative and I felt like they provided me with some much needed advice. The instructor told us he would email us all the information he shared, so I did not take notes. So far, no email and I did leave him my address. Does anyone have a link they would share or direct me as to how to get the information? Thanks
  20. Nieuw Amsterdam will be at pier 26 (starboard to) from 0530-1700. She is doing the 7-day Malt Shop Memories cruise. Philipsburg, St. Maarten (05 Nov 0800-2359); St Johns, Antigua (06 Nov 0800-1700); Fort Lauderdale, Florida (09 Nov a0700) Other ships in port are Carnival Sunrise at pier 4 (0630-1600), Celebrity Equinox at pier 25 (0600-1530), Coral Princess at pier 2 (0515-1600), and Majesty OTS at pier 9 (0545-1600). The PTZtv webcams can be found at https://www.portevergladeswebcam.com/ and https://www.ftlauderdalewebcam.com/. Also, Zuiderdam will be in Aruba from 1300-2300. https://www.portarubawebcam.com/ For the Addicts: Nieuw Amsterdam will be in St. Maarten on November 5 from 0800-2359. https://www.portstmaartenwebcam.com/ Next up: Veendam on November 6.
  21. Rebooked my Alaska cruise for next year (fingers crossed....) Anyway, the room I booked has a connecting door to the next suite (Signature Suite Deck 6). Is there any downside to this? I wanted the port side and I didn't have much choice...... Does it take away from anything in the room? Thanks and stay healthy and safe....
  22. We arrived at Port Everglades yesterday at 10:30. No traffic, no waiting , in boarding group 1. Boarded at 11:30 Easy peasy SS verry nice. our first dinner was at Canneleto. Never again. We were first seated And 3 and a half hours later still there. No thanks We didn’t like the food either. In Key West now. Last night we missed all activities. But I have high hopes.
  23. Nieuw Amsterdam will be at pier 26 (starboard to) from 0545-1700. This will be a "Faith and Family" charter. Half Moon Cay, Bahamas (10 Nov 0800-1700); Falmouth, Jamaica (12 Nov 0800-1700); George Town, Grand Cayman (13 Nov 0800-1700); Key West, Florida (15 Nov 0800-1700); Fort Lauderdale, Florida (16 Nov a0700) Also in port are Adventure OTS at pier 29 from 0430-1730, Carnival Magic at pier 4 from 0500-1600, Independence OTS at pier 18 from 0530-1630, and Celebrity Equinox at pier 25 from 0600-1530. The PTZtv webcams can be found at https://www.portevergladeswebcam.com/ and https://www.ftlauderdalewebcam.com/. Next up: Nieuw Statendam on Sunday.
  24. Hi Everyone, I'm curious to know if any of the shops on the Nieuw Amsterdam sell smart watches (preferably Samsung) or if this is something I should look for in port? thanks! Warren
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