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Found 718 results

  1. Good morning, all - I just got off the NA in a Neptune Suite, and here is what I observed with Club Orange: - We still had breakfast in the Pinnacle Grill. There is a sign outside the main dining room for Club Orange Priority Seating. I believe Club Orange guests were provided priority seating at breakfast and dinner. - I was in fixed seating on the upper deck of the dining room, so I did not take advantage of the priority seating. I can only report that I never saw a line downstairs at the CO sign, and I did observe people sitting at tables for 2 and 4. Perhaps they were CO; not sure. - The CO menu has one additional entree each evening. Otherwise, it matches the regular menu - We didn’t tender, so I can’t comment on priority for CO members there - No spiffy CO bag was found; just the same blue bag as other guests - The only other change I noticed was that there is a CO priority line at Guest Services - In summary; Club Orange seemed to be a non-event for my specific itinerary and dining experience
  2. I was looking at the deck plans for the Eurodam and Nieuw Amsterdam, and did not see the Lido Cabanas, Did they do away with them?
  3. Ship arrives at 6:00 a.m. on a Monday, 6/22/20. Only direct option home leaves at 10:25. If we walk our bags off the ship and get a cab, can we make this flight?
  4. We are now on the Reflection cruise from Amsterdam to Barcelona. This is our second cruise on the same ship within 3 months - we did Dublin to Amsterdam in June. Some impressions/observations while it's fresh: Significant improvement in Internet speed which is very good news for us. The ship feels much more crowded, especially during breakfast and lunch in the buffet. On sea days it's a complete mess. Takes significant time to find a table, they don't re fill food on stations on time etc. But quality and quantity in the buffet is still pretty good in our opinion. Things in the MDR got worse, both food quality and service. They don't refill your water, don't provide steak knife etc. Small things, but they add up. Some days we just had to go to the buffet, the selection in the MDR was simply not good. They have an Indian chef (I believe he is new), and you can clearly feel it. Dishes are dry and too spicy. Activities are almost non existent, even on sea days. Entertainment is not bad, but production shows didn't impress. The orchestra has few new faces, Big Mike is gone, and the whole thing looks less professional. Previous cruise director Giuseppe is gone. He was very good. The new guy Dan - not so much. Overall service: they are trying, but I think with the full ship, it's a real challenge. In June the ship was probably not full, so it was easier, but now you can clearly see the difference. Overall, the experience is still good, but food and service in the MDR need a lot of improvement. Feel free to ask any questions.
  5. The Signature Sisters are making their last visit to Juneau this season. Eurodam will be at the AS dock from 1300-2200. She will be headed to Hawaii and the Mexican Riviera before heading to FLL on November 16. Nieuw Amsterdam will be at the CT dock from 1300-2200. She will be leaving for FLL on September 28. NA will spend the summer of 2020 in Europe. Also in port are Carnival Legend at the FKL dock from 0700-1600 and Norwegian Joy at the AJ dock from 1500-2300. It will not be a very nice day for those visiting Juneau on Monday. The high will be 53F/12C and the low 45F/7C. There is a 100% chance of rain and "cloudy with periods of rain" is predicted. Sunrise is at 6:45 am and sunset at 6:54 pm. The PTZtv webcam can be found at https://www.juneauharborwebcam.com/. Next up: a triple play on Tuesday with Oosterdam, Westerdam, and Noordam all in port!
  6. Hi all, I am trying to decide between two cruises: one on Crown Princess and one on Holland America Nieuw Amsterdam. Both are the same week and about the same price. I've cruised on Princess many times, but never HA. Crown Princess 10-day Would be an obstructed view room with a window. I've been to three of these ports before. I've never sailed in anything less than a balcony. Princess Cays St. Thomas Curacao Dominica Bonaire Grenada Holland America 7-day Guarantee veranda, never been to any of these ports Key West Half Moon Cay Amber Cove Grand Turk Grand Turk has been on my list for a while. I think overall I would prefer the Princess 10-day, but the obstructed window has me questioning. A balcony room on Princess would be about $1,000 more, which I am not doing. And, NA and Holland America would be something new. We are in our mid-40s. Which would you choose? Thanks in advance for your help!
  7. We previously sailed on the Amsterdam and spent many evenings in the Crow's Nest Bar. We booked on the Nieuw Amsterdam for Thanksgiving, so I was browsing photos of the ship. Did they turn the Crow's Nest into the Explorations Cafe? Is there no longer a bar up there???
  8. We are boarding her next week and my husband wants to know where mass is held. I am sure it is in the daily newsletter but he wants to be prepared. Thanks for any information you can pass on to us.
  9. I've read some posts on Cruise Critic asking about vegan and vegetarian options on cruise ships. I've sailed on several cruises following a vegan diet, and aside from an entirely vegan cruise, HAL has a fabulous vegan menu! There are also so many vegan options all over the ship, whether it's naturally plant-based or you just need to remove a couple of ingredients here or there. I've written all about everything that I ate for my 7 days on Nieuw Statendam at my blog here: https://justinpluslauren.com/holland-america-vegan-guide/ I'll post the images of the vegan/vegetarian/gluten-free menu here that you can request in the main dining room. Let me know if you have any questions!
  10. I understand that this is a "pop up" experience. But, where does it pop up? For those who have done this (and I know this is very subjective), is it work the $49 charge?
  11. Hi. is there music playing on the lido deck either a band or DJ ?
  12. Does anyone know if there are charging USB ports in the nightstands on the Nieuw Amsterdam? I thought I saw this somewhere but not I'm having a hard time using the search function within the boards. Thanks!
  13. My wife and I sailed on the August 31 Nieuw Amsterdam Alaska cruise, roundtrip from Vancouver with visits to Tracy Arm Inlet/Juneau, Skagway, Glacier Bay, and Ketchikan. I'm not writing a full review, but I wanted to share some notes and impressions from the cruise. This was not our first Alaska cruise. My wife and I took one on Princess in 2002, and I did two previous Alaska cruises in the 90's, one on Celebrity and the other on RCCL. I've been on many cruises but only once on HAL, and that was almost 25 years ago. It was the first time on HAL for my wife. EMBARKATION We took a taxi to Canada Place from our hotel, arriving around 11:00. The taxi waited in a long line in the parking garage to drop us off -- we should have left the taxi outside and walked. Embarkation was very quick and organized, with lots of staff directing people. We were able to board and go to our stateroom immediately after checking in and clearing Customs, so we were in our room before noon. The MDR was open for lunch from 12:00-1:30, so we ate there. Our luggage was delivered to our cabin around 2:00. CABIN We were in an aft-facing verandah cabin, #5191. The cabin was nice, with plenty of storage, a decent size bathroom with a tub/shower and handheld showerhead. Some of the space for hanging items was short, but I discovered you could fold the shelves up to make more space. Our cabin steward Jalu ("Lu") was very good. The balcony had two chairs with separate foot rests and a small table. The TV didn't appear to work correctly at first, but that's because you have to watch the entire safety presentation (just a few minutes) before you can access the menu. There was a limited selection of live TV, but we only watched the news once in a while to keep tabs on Hurricane Dorian (we live in FL). DINING Prior to the cruise, I made reservations in three of the specialty restaurants, Canaletto (first night), Pinnacle Grill (mid week), and Tamarind (last night). Once on board, we decided to try Tamarind on the second night. We had our other dinners and lunches in the MDR. Pinnacle and Tamarind were very good (Tamarind was better the first time), Canaletto was good but not great, and the MDR was pretty good. On Gala Nights people were not as dressed up as I've seen on other cruises. We had breakfast delivered to room each morning (including the last morning, which most cruise lines don't do). There's a limited selection of hot and cold items. A couple of mornings the order wasn't quite right, and a couple of times breakfast came either early or late, but overall it was fine. As with every other cruise line I've been on, there's an order tag you can hang outside your door before you go to bed. ENTERTAINMENT By far the best entertainment was the band at B.B. King's Blues Club, and we enjoyed that almost every night. We sat at the bar and got to know the bartenders (Jeffrey, Alan, and Luis). One night we listened to the dual piano players. They were good, and drew big crowds, but they didn't really play off each other like we've seen at other dueling piano shows. We were planning to listen to them a second time, but there were no seats available so went to B.B. King's instead. The only Mainstage shows we saw were the illusionist Leon Etienne and comedian Lamont Ferguson (two different shows). They were both good (the illusionist was better). My wife "volunteered" at Leon's show. They did a combined show the last night but we didn't go. Unlike some other ships we've been on, you didn't really have to get to the theater too early -- there were plenty of open seats up front even when the shows started. Bar service in the theater was more limited than what we've experienced elsewhere, and non-existent once the show started. The Orange Party was held at B.B. King's one night. Most people did not wear orange. The only differences between that night and other nights at the club were that the cruise director and some other crew members were dancing, the bartenders were wearing orange hats, and they were serving snacks. INTERNET AND WIFI I purchased the Premium Internet package before the cruise, which you can use on multiple devices but only one at a time. The service was pretty slow and unreliable, definitely not worth the money. I also signed up for AT&T's 30-day Cruise Plan, which gave me 50 minutes of voice and unlimited text on the ship's cellular (no data). They have a more expensive plan that provides some data and unlimited voice. One of the reasons I did this is because we spent a few days in Vancouver before the cruise, and I could use the Cruise Plan there (Canada is not included in my home wireless area). The HAL Navigator mobile app was useful. You don't need to buy an internet plan to connect to the ship's WiFi, and you can view the schedule of events, restaurant menus. and make dinner reservations (for specialty restaurants). You can also send messages other people who have the app (I didn't try that). If you do buy an internet plan, you can use the app to connect. I use NordVPN whenever I'm on a public WiFi network, and I limited success getting it to work with the ship's internet. The Navigator app doesn't work correctly when you're connected to a VPN. SHORE EXCURSIONS AND PORTS The only shore excursion I purchased from HAL (before the cruise) was the Tracy Arm Inlet tour. The ship passes through Tracy Arm Inlet on the way to Juneau, so you board the tour boat directly from the ship in the morning, and then board the ship directly from the tour boat that afternoon in Juneau. Overall we enjoyed the tour and are glad we did it, though it was expensive. We were supposed to meet at 8:15 in the theater and leave at 8:30 -- we didn't actually start leaving the ship until 9:15 (we could have used the extra sleep :-). We did two other excursions with local operations in Skagway and Juneau. Skagway and Juneau have become incredibly touristy since our last visit, with many blocks of nothing but jewelry stores and other typical tourist traps. Ketchikan had a bit more character, and the tourism was more integrated and not as in your face as the other ports. Glacier Bay was awesome. We spent quite a bit of time there, and they brought a naturalist on board to narrate. DISEMBARKATION We chose one of the early disembarkation groups (but not self-disembarkation) that was supposed to disembark around 8:30. Our flight from Vancouver was at around 12:30. We heard our group called a few minutes after 8:00, but we weren't quite ready to leave. When we arrived at the disembarkation point on the ship at around 8:20, we were told we were mistaken, and our group hadn't been called yet (other passengers verified that they also heard our group being called). Once they called our group (again), we got off the ship, claimed our bags, and cleared customs pretty quickly. There was no wait for taxi, and the ride to the airport was uneventful. The lines at the airport were short, and we were at our gate an hour or less after we disembarked. There was only one other ship disembarking, the Golden Princess, so that's probably why it went quickly. CONCLUSION We were happy overall with HAL and the cruise, and we definitely try HAL again. We did both get sick (colds or flu) a few days into the cruise, but this didn't appear to be a widespread problem, and we were still able to enjoy our trip.
  14. If I get to the cruise ship terminal early .. Is there a canal tour that leaves rightt in front of the terminal ?
  15. This is the last full week of ships in Juneau although there will be no HAL ship on Wednesday. Eurodam will be at the AS dock from 1300-2300 and Nieuw Amsterdam at the CT dock from 1300-2200. Also in port is Ruby Princess at the FKL dock from 1100-2215. There is a 100% chance of rain with a high of 55F/13C and a low of 43F/6C. Sunrise is at 6:29 am and sunset at 7:15 pm. The PTZtv webcam can be found at https://www.juneauharborwebcam.com/. Next up: Oosterdam and Noordam on Tuesday.
  16. August 14 to Sept 3, 2019 It was a great trip, hope I have done it justice here. August 13. Our flight from DFW to Amsterdam was uneventful, which we like. We got through the airport and out to a taxi stand. We took the next taxi and what do you know it was a Tesla! Neat. We had a nice ride to out hotel. We like to stay at Motel One in Europe. Not elegant or spacious, we are there for just around 24 hours, but they usually have nice convenient locations, which this one did. We have visited Amsterdam several times in the past but there are still things for us to see. This time we did not want to rush or be on a schedule so we just walked around the district we were in, found a nice place for an early dinner/late lunch. We sat at the window and watched the bikes go by. We were across the street from the Rembrant House Museum. We did more walking and shopping, had a couple drinks in our hotel's bar and called it a night. August 14.After a nice nights sleep, we were refreshed and ready to go. Our hotel had a very nice breakfast which we took advantage of. After a relaxing morning in the neighborhood we asked the hotel for a taxi for us. This one was not a Tesla, and the driver had to call someone to get directions for our boat. He handed me his phone. I was asked if I was sure we were going on the River Boat Navigator and I had to explain we were on an ocean cruise ship. We got to the correct dock and dropped our luggage and went to the waiting area to be checked in about 11:30.. Checkin was very quick and we were told our cabin was ready, nice surprise. Embarkation was suddenly done. We ran into a couple we had cruised with twice before and set up our Trivia team. We had last been on the Navigator last year after a dry dock and it had just recently had a dry dock Some things that I have noticed since the most recent dry dock: Some of the woodwork in our cabin had been painted, the shallow shelves near the door to the cabin between the bathroom and the closet were gone. After the dry dock last year an addition small set of drawers had been added in the closet, this most recent dry dock changed the original set of drawers and the recently added set of drawers into one set of drawers, basically the same drawer space, but the bottom three drawers each are as wide as the two sets of drawers had been. I missed the shallow shelves outside the closet. I had used this for our privacy/make up room door hangers and the breakfast order door hangers, a place to put room keys. The furniture in Prime 7 and LaVeranda has been changed. The window covering in Prime 7 have also been changed. . The Chihuly glass pieces that had been on the walls at the entrance to Prime 7. were gone, but could not find anyone who knew where they went. If I am remembering correctly, our cabin door did not have the heavy closer that it use to have. When room service came in the morning it was much easier for me to open the door and there was no struggle for the staff member to get hold of the door to walk through than I seem to remember. There is new carpeting through out. And I must admit that the first day as I was walking down the hallway, I thought oh no someone has gotten sick and I stepped over the “mess” only to realize it was part of the carpet design. Odessa, our cabin steward came to meet us and asked it we needed anything. I had called Regents guest services a couple months prior and what I had asked for was waiting for us, with the liquor being delivered that evening.
  17. We will be arriving in Amsterdam at 10:00 on a Saturday and taking the Train directly to the Port to board HAL Rotterdam. Is there any where around the Port/Train station where we can purchase wine to Carry Aboard? Even at the Airport possibly? We will try to buy some at Duty Free - but just in case, wondered if there might be an easy to access location. TIA LeslieW
  18. Cruise December 2019 (Holiday/Christmas). Family of 6 - adults. This will be our 5th cruise w/ HAL, our first Holiday. To save some money we are considering flying "red eye" into FLL. We would land at 6:00 a.m. How early can we board ship? Should we go ahead and get hotel to get few hours sleep? Thanks in advance for guidance.
  19. I am booked on a TA with NCL Getaway from Copenhagen to NOLA next month. I booked a tour with them for the Rotterdam port for a tour of Amsterdam. They will transport you to Amsterdam, guide you to a boat ride and leisure on your own for 3 hours. NCL shore excursions staff do not know where you will be dropped off in Amsterdam following the one hour boat ride on the canal. Does anyone know what part of Amsterdam you are dropped off in or the name of the area for the canal tours? Tazzy0831
  20. Hi, does anyone know if the tables are the same in the dining room as Koningsdam? I really want to make sure we have a window this time. We didn't have one in Norway and it was really disappointing! I looked on halfacts, they only had Koningsdam. Thanks for any info.
  21. We’ve been to Amsterdam a couple of times and will be there by cruise ship 4 different times for a day each time next year by cruise ship. I’m looking for ideas. We’ve seen the things we want to see in town and will probably spend at least one day just wandering because that is so much fun there. Thinking of going to Keukenhof for the tulips on our early May stop (I know there may not be tulips then), going to Haarlam for the day on our mid May stop. Got another stop late May and one day plus part of another day in August. We board One day and overnight before sailing at 3pm the following day. Anyone done anything interesting in Amsterdam or surrounding areas?
  22. Cruise December 2019 Holiday. Family of 6. Fifth time on HAL, 1st Holiday trip. Does anyone know if HAL has a "special" night planned in the dining room for Christmas? We usually book one or two nights of our trip at one of the specialty restaurants while on board. Not sure how we should plan for the holiday this trip. Thanks much to all.
  23. We were on the Rotterdam in April and there was containers of lemonade available all day long that you could help yourself to. Can anyone confirm if that's the case on the Nieuw Statendam or if lemonade is only available during set meal times?
  24. Does the spa area have a thallosotherpy pool. If so how big is it? Is there an additional fee? Also is the spa included in the Neptune Suites and above? Any pictures would be helpful. Thanks
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