We sailed on the Century in February and we had a couple of same issues as you. First, we tried to resolve a cabin situation at guest relations desk, multiple times throughout the week, always told someone would contact us, but no one did and finally we gave up. Worst guest relations services I've ever had on any cruise line. I've always gotten a phone call back, sooner or later.
Second issue was the dining table situation. Ours was also a table for 8, but only 1 couple sat with us. I saw another couple sitting alone at a 4 top. The cruise was almost over before we realized they had nobody sitting with them. We should have asked them to join our table. We also like to dine with others and share thoughts, ideas and cruise experiences. Other than that, I have no complaints about our first X experience on the Century. I was on vacation, I wanted to enjoy myself and I found ways to do it.
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2/14 b2b Celebrity Century; 10/11 HAL Zuiderdam; 11/09 HAL Eurodam; 10/18/08 HAL Noordam; Azamara Quest 11/24/07; HAL Ryndam 11/06; HAL Veendam 12/05; NCL Spirit 7/05; HAL Statendam 12/04; Diamond Princess 10/04; Dawn Princess 5/04;HAL Ryndam 12/03; Pacific Princess 10/03 (b2bs); HAL Noordam 3/03; HAL Veendam 10/02;RSSC Navigator 5/02;HAL Statendam 12/01; Carnival Elation 4/01; NCL Sky 9/00; Ren R4 5/00; Rhapsody of Seas 11/99; Dawn Princess 12/98; RCCL Viking Serenade 7/98; Crown Princess 11/97; 8/94 Carnival Tropicale; 1988 Admiral Stardancer

FUTURE: 02/16 Celebrity Constellaion