First off, I find it unreal that someone representing a Corporation such as NCL would be so ignorant of what this site is all about. Maybe someone pee'ed in her cheerios, but to go actually place a call to your home at 0'dark thirty in the morning is simply incredibley stupid. To compound that, to suggest that she worked directly for the CEO, in the real world, would be corperate suicide!

Writing a letter would make you feel better, but I'd probably use a phone and go up the corperate ladder until someone can explain why this happened to you. You, at least have her name! People like that are a cancer that needs to be cut out!
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PADI Master Instructor #1244
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