Originally posted by chamima
I sent in an outdated form early this week and so far it hasn't been added to my cruise so will try again today with the 2017/2018 form.
(I'm used to it being applied within 2 days or so and have found that if it isn't, it's been lost)
Just call and ask them to look for it. You need the fax # you used to send it and the date/time sent.
I've used the form exactly once...the first time I sent in for the OBC. After that I just write the required info on my "proof" and fax it in. Never had a problem.