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Epic failure 3/3-3/7


smeck
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There is conflicting information as to whether or not she was a spring break college student.

UDPs are available to every cruiser.

NCL is not responsible if you get drunk and do something dangerous and stupid.

It’s about time people started taking responsibility for their own actions.

You choose to try to climb down from Deck 16 to 15, or whatever it was, over the railing and you slip, it’s your own stupid fault.

I guess you won’t be cruising on Carnival, RCCL, Celebrity or any of the MM lines going forward.

Try Disney.

 

Ultimate beverage option is only available for guests 25 and older on sailings from 3/1 - 4/15.

 

 

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Untrue get your facts straight all of the students had the package. In fact many told me NCL had agents on campus selling spring break cruises with the unlimited drinking packages.

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The lack of a midship elevator makes accessing the buffet and many other areas of the ship more difficult than need be. Why would you design a ship that holds 4000 passengers without a midship elevator is beyond me.

 

 

Ma'am, the forward elevator and the stairs take you right up to the buffet. Unlike what you said earlier you don't JUST have to access the Garden Cafe from outside and you are completely wrong about the buffet not having individual stations. To say that seems quite odd. I really don't understand your complaint unless perhaps you have mobility issues..

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Untrue get your facts straight all of the students had the package. In fact many told me NCL had agents on campus selling spring break cruises with the unlimited drinking packages.

 

 

 

They 100% had it at the age of 22. I talked to many who did. If they had not it would have been way better of a cruise IMO. Like I said I wouldn’t have minded a couple hundred coeds but this was over 2k, basically most the Greek life from one or two schools. It was way more than I would have ever expected. Over half the ship was them.

 

 

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Sorry to hear about your less than ideal experience.

 

But it was clearly an exception rather than the norm. I wouldn’t use this isolated experience to make a snap judgement about the entire cruise line. For example I’ve been to beach resorts during spring break and have seen much of the same insanity. However I realized that this was not the usual atmosphere and just the unfortunate consequence of the timing. So I’ve learned to not stay at those resorts during that time.

 

Also, if they had the UBP age lowered to 22 for the cruise like you mentioned I would think that would have limited it to mostly college seniors or graduate students. Not the majority of undergrads like you suggest. Most students are starting college around 18, right? I didn’t turn 22 until after I had graduated and I was on the same track as my peers.

 

In any event I’m certain that any moderately priced vacation spot in Florida and the gulf coast are inundated with Spring Break partiers at this time of year so it would behoove anyone who doesn’t want to be exposed to this type of crowd to plan their vacations outside of this timeframe.

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I think the spring breakers have coloured your view of the Epic unfairly. I know she divides opinion, but things like the buffet not having separate stations isn't even true. There may not be midship lifts, however there are stairs in the atrium so I don't see why people think that's such an issue, unless you are in a wheelchair or chronically lazy. However, I don't blame you for having a miserable time and for that making you biased against everything else. I wouldn't have enjoyed being on board with that crowd either.

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how do you know which rooms have the bed closer to the balcony? I will have room 11051 - and I don't have a clue how to tell..

 

You have to look at the deck plans and zoom in to see where the walls curve -- if your cabin has the curve on the outside, your bed will be by the balcony, if it's on the other side, bed will be in the middle of the room. And never fear, you picked a cabin with the bed by the balcony:

 

pEe62W (Doesn't work, picture is at: https://pix.sfly.com/pEe62W)

 

Just have pity on your neighbours, they're going to be crabby, dancing past their cabin mates while trying to get ready in the mornings :)

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"Get off my lawn" :rolleyes:

 

You are in CT (according to your signature) and wasn't aware spring break was in the Feb/Mar time frame? Thats on you.

 

There are 7284 different threads about the Epic and its layout on this message board. Again, that is on you for not knowing what you are getting into. (I did a 7 day Med cruise on it and found it fine.)

 

Talking about food is a waste of time. Totally subjective. One person's "awful" is another "just fine" or "very good".

I don't know what your complaint about the buffet is. I spent a week on her and never had to go outside to get to the buffet.

 

Unless you know ALL the facts about someone falling overboard, you probably should not comment. As we can see in just this thread, someone else who was on you same cruise disputes your claim about her.

 

You didn't have a good time, fine. Different strokes for different folks. But to blame NCL, for this stuff is unfair. YOU didn't do enough research prior to sailing.

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wow - it really sounds like you had an unfortunate cruise..I wonder if this will make Norwegian rethink their spring break policies... there had to be many "adults and families" whose cruise was ruined by the spring breakers behavior.

 

Likely not.

Mass-market lines skew to a younger demographic.

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wow - it really sounds like you had an unfortunate cruise..I wonder if this will make Norwegian rethink their spring break policies... there had to be many "adults and families" whose cruise was ruined by the spring breakers behavior.
So, do you think they should discriminate against college age young folks, while all other cruise lines allow them?
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Can anyone comment how the Haven was during this cruise? And if Hanno was concierge?

 

I came incredibly close to taking this cruise in the DOS we cruised in last year. But decided on Red Rock in Vegas instead. But it was a tough decision.

 

 

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You have to look at the deck plans and zoom in to see where the walls curve -- if your cabin has the curve on the outside, your bed will be by the balcony, if it's on the other side, bed will be in the middle of the room. And never fear, you picked a cabin with the bed by the balcony:

 

pEe62W (Doesn't work, picture is at: https://pix.sfly.com/pEe62W)

 

Just have pity on your neighbours, they're going to be crabby, dancing past their cabin mates while trying to get ready in the mornings :)

 

thank you for letting me know -- I looked at the wall curve and thought I had the bed by the balcony - you just confirmed it -- I am so happy!!

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So, do you think they should discriminate against college age young folks, while all other cruise lines allow them?

 

No, but maybe they should impose rules and enforce proper behaviour... OR have a warning on their site to people booking -something like .. This time period is during spring break...

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No, but maybe they should impose rules and enforce proper behaviour... OR have a warning on their site to people booking -something like .. This time period is during spring break...

It’s spring break! I don’t know how you can not know about school breaks and their impact on travel. Heads up, don’t go to WDW during Christmas week unless you like wall to wall crowds. Do you think companies try to convince people not to buy their product?

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March is Spring Break...Acually end of February to early April is Springbreak for colleges and Grade Schools. A little research ahead of time , even if you never have had children, would show this. Spring break crowds are not just limited to NCL...Carnival and RCL are also packed with younger people.

 

I think a big warning sign should have been realizing Epic went to 3/4 day cruises for a couple of weeks...This ship always does 7 days

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Man, I have this cruise booked in March of 2019 - now I can't wait! Sounds like fun ;p

 

Somewhat kidding...

 

Short one or seven day? I'm on a seven day on Epic on mid-March. I do know it coincides with FSU spring break next year but thinking the 7 day schedule will cut down on students a bit.

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Would a first time cruiser or infrequent cruise know that spring break affects cruises? Perhaps, especially if they are members of CC. During March there are always news reports of beaches being taken over by college students but I’ve never seen news reports of ships being taken over. I would hope that anyone booking a cruise in March with a travel agent would get a heads up from the TA. I really think the cruise line should at least give a heads up about cruises that might be impacted by spring breakers. Had I been on this cruise I probably wouldn’t be cruising with NCL again.

I’ve taken AI vacations in Cancun during the spring break period but I only book AI resorts that actually state “no spring breakers.” How they would know whether a person is a spring breaker is beyond me but it’s worked out well for my trips.

Also during the summer months I will only book AI resorts that are “adults only” so I know there won’t be a bunch of screaming kids at the resort. I never book a cruise for summer months for that reason too.

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Spring break is a pack mentality which NCL fosters by letting these kids and I say kids drink themselves into a coma.

 

I'm sorry you had a bad time on the cruise but these are not "kids". They are over 21 unless they had parents along who signed allowing them to drink beer and wine, in which case they are over 18. I think the definition of "kid" has changed 6 times in the last 2 months. Teenagers are "kids" and don't know that they shouldn't eat laundry detergent..... the next week, teens are not "kids" and are old enough to legislate gun control...... now adults over 21 are "kids" because they consume alcohol....... I'm confused.

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I was on this cruise as well. My sister and I (late 30s-40) booked this as a little girls' trip.

 

The Spring Break thing did not occur to me. In hindsight, I guess it should have. I just didn't ever equate cruising with spring breakers. I went to college in central Florida and never heard of anyone going on a cruise for spring break.

 

For us, the main annoyance was the excessive lines at the bars. You couldn't even get a diet soda without waiting in a hoard of drunken craziness. I will give the kids credit and say that I did not experience anyone being anything but polite and respectful to me.

 

These kids absolutely had the unlimited drink package. We talked to some sophomores that had it. Typically, college sophomores are not 21 yet. They had a signed waiver to drink at 18 and were served unlimited alcohol.

 

The ship has some quirks but I was well aware of them going into it. The one design flaw that really got me was that our shower and toilet doors started slamming open and closed violently whenever the seas were rough. There is no mechanism to lock them either open or closed so we had to try to stuff towels in the track so we could get some sleep. It was not ideal at all.

 

We didn't have any issues with the food. I've had better, I've had worse. Our two best meals were at Teppenyaki and Le Bistro. Our service was mostly very good. We had an issue with the spa people giving my sister's room key away and that person ran up some charges. It took three days to get that resolved. We are very dissatisfied with how that was handled given that it was their mistake to begin with.

 

I'll probably consider NCL in the future but am much happier with Disney.

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It sounds like there were just too many people on the ship, and that's one thing that NCL does have control over. By limiting the number of cabins that can be sold with four people, they could reduce the crowds significantly. Would a policy that said "No four adult cabins during Spring Break" be that bad of an idea?

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1. Ship layout centralized a lot, this removed the central elevators but did mean that if you booked a cabin near the elevators everything was convenient unless you needed far aft or far forward.

2. Casino is on deck 6, and the escalators allow you to skip that area entirely.

 

3. That huge open area where the guest services, photo gallery, giant screen TV and all those indoor activities is the atrium. It is on deck 5, and several decks look down on it.

 

4. Yep, balcony layout sucks, especially the bathroom. Very commonly known issue.

 

 

5. The buffet is set up in several different stations, there is no need to start at one point and go all the way around. If I remember correctly there are 10 stations inside and 2 stations outside. The forward elevators come right up into an entry area for the buffet, or you can walk outside from there.

 

Vibe: It is spring break, college kids will be college kids. And small screaming children will be small screaming children during their spring break. If it takes a half hour to get a drink, I would say that the pace was fairly normal for any spring break crowd and the same as land based places. If people don't want to vacation with college kids, they should make sure that they don't cruise when college is out of session.

 

Food: We found the food on Epic to be good. Considering DW has a pretty rare allergy we found the way they treated her to be absolutely fantastic. And all of her food was good, unlike many places that limit her selections and just hand her an unspiced piece of meat.

 

Girl overboard: Considering that she was somewhere between 40 and 52 depending on who you ask I would say that she is responsible for her own actions. I would think by the age of 55 you would consider people responsible for themselves and not feel that adults need babysitters to determine what they can and can not do.

 

 

I'm sorry that you had a bad trip, but except for the room layout none of this is really NCL's fault. Even a small amount of research would have given you all of this information.

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From NCL.com pertaining to their alcohol policy:

 

What is the minimum age for purchase and/or consumption of alcoholic beverages?

Passengers must be 21 years of age or older to purchase or consume alcohol. With the exception of Alaska and Hawaii itineraries, Norwegian permits young adults to purchase and personally consume wine and beer only while onboard and with the consent of an accompanying parent. Authorization will be given only when the accompanying parent completes the Young Adult Alcoholic Beverage Waiver form. This form can be obtained and completed at the Guest Services Desk upon embarkation of the vessel. However, passengers 18 years of age or older are permitted to consume beer and wine when sailing on round-trip European and Australian voyages without having to complete the Young Adult Alcoholic Beverage Waiver form.

If there were teenagers on board who were consuming alcohol then according to NCL's rules they were accompanied aboard by one of their parents and the responsibility lies with that parent to ensure that they are behaving properly. Not NCL.

 

Here is an excerpt from NCL's Guest Conduct Policy pertaining to alcohol and those under the age of 21:

 

"The minimum drinking age for all alcoholic beverages on Norwegian Cruise Line ships is 21. Guests who are 18 - 20 years of age can purchase and consume beer or wine when the ship is in international waters (3 miles out of US territorial waters). The age modification does not apply for Alaska and Hawaii sailings. The parent or legal guardian must be onboard the sailing with the young adult and present themselves at the Front Desk so they can sign the form allowing the consumption of beer and wine only. A notarized Parent Consent Form or any other document allowing for temporary guardianship for the purposes of the sailing only will not be accepted.

For purposes of complying with the minimum drinking age requirements, a guest’s age is established upon embarkation (beginning of the cruise). If a guest celebrates their birthday during the cruise, and thereby becomes of age to consume alcohol, the guest may thereafter ask the Guest Services Manager to modify ship’s records to permit their consumption of alcohol during the remainder of the cruise. The guest will be required to appear at Guest Services to present a government issued form of identification to permit verification of their age.

On cruises embarking in a country where the legal drinking age is lower than 21 and where a young adult (age 18, 19 or 20) is not traveling with a parent or legal guardian, they will generally not be permitted to consume alcohol. There may be exceptions made to this restriction in areas of the world where local laws require and Norwegian Cruise Line concurs. Details on such exceptions can be obtained from the Guest Services Desk. No guest under age 18 may possess or consume alcohol at any time, while onboard or at our private destinations. No guest under age 21 may possess or consume alcohol at our private destinations. Any guest who goes ashore and consumes alcohol (whether under the supervision of a parent/guardian or not, is responsible for ensuring they consume responsibly and retain their ability to recognize and avoid potentially dangerous situations when they return to the ship. Parents/guardians are reminded they are responsible for the actions of their child/young adult at all times while on a Norwegian Cruise Line cruise.

Guests who violate any alcohol policy, including but not limited to underage drinking; providing alcohol to minors or young adults; possessing, concealing or attempting to conceal alcoholic items in their luggage, when boarding, or while on board; engaging in alcohol drinking games; or failing to consume alcohol responsibly, will be considered for discipline under the provisions of this policy."

If you felt that these policies were not being followed during your sailing then I think you should reach out to NCL's customer care department at 1.866.234.7350

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Would a first time cruiser or infrequent cruise know that spring break affects cruises? Perhaps, especially if they are members of CC. During March there are always news reports of beaches being taken over by college students but I’ve never seen news reports of ships being taken over. I would hope that anyone booking a cruise in March with a travel agent would get a heads up from the TA. I really think the cruise line should at least give a heads up about cruises that might be impacted by spring breakers. Had I been on this cruise I probably wouldn’t be cruising with NCL again.

 

We were on the Sky last month and it was taken over by a large group (hundreds) of 15 year old girls celebrating a group Quincenera through a charter company from south america. We thought it was a bit strange that they would choose the "open bar" NCL Sky for this but it was probably because of its shorter itinerary. Some of the staff said that this is an annual charter every year on this ship. Of course none of them were drinking alcohol but there were frequently large groups of giggling girls congregating in the cabin hallways and gathering by the elevators. Interestingly I never saw them at the shows in the theater or in the main dining rooms. I assume that their charter company arranged their own separate entertainment and meals. Some other passengers were complaining aloud about how "rude" these teens were and how they were annoyed that they were on board but Pam and I had no issues at all.

 

Cruising is an economical and low stress way to travel because of its all-inclusive nature. For budget constrained college students, the shorter cruises are likely much cheaper than booking a beachside resort during spring break. Unless the cruise lines limit certain age groups I don't see how they can keep spring breakers from their ships.

Edited by Motegi
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