Looking for advice on travel insurance for the South Pacific.

I have purchased Worldcare before and thought they offered a good product at a reasonable price. Has anyone made a claim with them and was it a easy process?

We have used Covermore, and I wouldn't be bothered with them again, had a suitcase damaged by the cruiseline, and they didn't want to know about it. To me it defeated the purpose of having travel insurance.

Does anyone else have any travel insurance recommendations?
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Sitmar Fairstar 1983
Sitmar Fairstar 1984
Volendam Dec 2009 New Zealand