QE II norovirus?


Unregistered, just back from your Cunard cruise? Get published on Cruise Critic; Write a Review!
Cunard Line

Read hundreds of Cunard Cruise Reviews from cruisers like you.

See posts about:
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
All times are GMT -4.
The time now is 12:25 AM.
#1
San Francisco, California
60 Posts
Joined Jun 2011
My daughter is currently on the QE II cruising NY to Caribbean to NY. I just received a message from her indicating that the Norovirus is active on board. She reports that "all outgoing calls, including that on my cell phone are bouncing back as ~restricted by agency~. we were not informed of the severity of the outbreak until today." She also learned that 500 people are sick.

Does anyone have more information? I can't find anything about it on the internet. Can they really stop all outgoing calls??? Is this all a bad joke? Thanks.
#2
Honolulu, Hawaii
1,985 Posts
Joined Aug 2006
Actually, the ship's name is the QM2 ( Queen Mary 2 ). I googled for a norovirus outbreak currently on the QM2 and also went to the CDC website and so far there are no notices about it. If you find out more, please post it here. There is no reason at all to block calls.
#4
Maryland
12 Posts
Joined Oct 2009
Originally posted by macsback
My daughter is currently on the QE II cruising NY to Caribbean to NY. I just received a message from her indicating that the Norovirus is active on board. She reports that "all outgoing calls, including that on my cell phone are bouncing back as ~restricted by agency~. we were not informed of the severity of the outbreak until today." She also learned that 500 people are sick.

Does anyone have more information? I can't find anything about it on the internet. Can they really stop all outgoing calls??? Is this all a bad joke? Thanks.
I am currently on the Queen Mary 2 and there is a big outbreak. I don't know about the phone calls but tons of people are sick and they are putting more restrictions on us every day. Rumor has it that they may shut down the buffets. From what I have heard, a bunch of people were sick on the transatlantic crossing that preceded our cruise so Cunard knew there was a problem.
#5
Maryland
12 Posts
Joined Oct 2009
Originally posted by Oahucruiser
Actually, the ship's name is the QM2 ( Queen Mary 2 ). I googled for a norovirus outbreak currently on the QM2 and also went to the CDC website and so far there are no notices about it. If you find out more, please post it here. There is no reason at all to block calls.
Trust me, it is definitely happening. I am on the Queen Mary 2 right now.
#6
Honolulu, Hawaii
1,985 Posts
Joined Aug 2006
I happened to be reading the roll call for the QM2's December 22nd cruise and there are a couple of posts on there about it being a sick ship. What a shame!
#7
927 Posts
Joined Jun 2004
I have never felt as sorry for the staff as I do now. They are working round the clock battling this situation. It is serious, but in my opinion it is being handled very well. The festivities continue and those of us who have avoided this virus continue to enjoy the many offerings we come to expect and appreciate.

For those passengers who have been exposed, they are confined to their cabins until declared safe to come out. I do not believe anyone's life is in danger. If there is a communication issue at present, I am not aware of the reason, but please do not be frightened.

Jeanne
#8
RESIST USA
9,482 Posts
Joined Apr 2010
Originally posted by macsback
My daughter is currently on the QE II cruising NY to Caribbean to NY. I just received a message from her indicating that the Norovirus is active on board. She reports that "all outgoing calls, including that on my cell phone are bouncing back as ~restricted by agency~. we were not informed of the severity of the outbreak until today." She also learned that 500 people are sick.

Does anyone have more information? I can't find anything about it on the internet. Can they really stop all outgoing calls??? Is this all a bad joke? Thanks.
Hi macsback. I don't know what the problem is with making phone calls on board QM2, but when your daughter reaches the next port, she should be able to phone you from there. Because passengers have posted from the ship on this thread, we know that the internet connection is working. So, I don't think it would make much sense for phone calls from the ship to be intentionally blocked when the internet is working and calls can be made at port stops.

To those all on board who are ill, best wishes for a speedy recovery. My sympathy to passengers and crew dealing with the disruption. Regards, -S.
#9
49 Posts
Joined Sep 2012
This is so unfortunate for all concerned and strange as it happened on the QM2, same destination, same time in 2010.
Best wishes to all concerned for quick recoveries, so that you can get to enjoy the rest of the voyage.
#10
3,596 Posts
Joined Jan 2010
Originally posted by Sea Tiger
This is so unfortunate for all concerned and strange as it happened on the QM2, same destination, same time in 2010.
Best wishes to all concerned for quick recoveries, so that you can get to enjoy the rest of the voyage.
Wow, that's a coincidence. I wonder if 'patient zero' made a return.
Expand Signature
Collapse Signature
Queen Mary 2 - Westbound Trans-Atlantic - Sailed on October 1st, 2010
Pacific Dawn - White Cloud Wonders - Sailed on November 19th, 2011
Queen Mary 2 - Royal Circumnavigation of Australia - Sailed on February 14th 2012
Queen Mary 2 - Singapore to Brisbane - Sailed on February 9th 2013
Queen Elizabeth - New York to Sydney - Sailed on January 10th 2014
#11
At Sea
5,307 Posts
Joined Mar 2006
Originally posted by steelersrock
From what I have heard, a bunch of people were sick on the transatlantic crossing that preceded our cruise so Cunard knew there was a problem.
I was on the QM2 transatlantic departing Southampton 15th Dec that arrived New York 22nd Dec.

An outbreak of Noro on a P&O ship in Southampton two days before we departed had made national TV headlines.
So naturally Cunard were keen to be seen to be tackling any potential threat.
For three days we had restrictions (in the Kings Court for example, and no handshaking with officers during the entire voyage) and I observed constant cleaning of handrails etc by crew in all public rooms (much more so than normal, even while the rooms were in use).
We were assured that we had beaten any outbreak and the restrictions were relaxed, but we were urged to continue to take every possible precaution. Everyone I was able to observe, seemed to comply.
There was no reported outbreak or re-introduction of restrictions while I was on the crossing, and if we had had an outbreak I feel certain there would have been new restrictions placed on us, esp in the buffet.
Any rumoured sickness on the transatlantic voyage was, I am sure, caused by sea-sickness as the crossing was "very-rough" to "storm-force" almost all the way across (I saw people people being sick in Illuminations for example).
If there is Noro on board QM2 now, then it may have come on board in New York.
I urge everyone to remember the basic rules taught us as children and take extra precautions (on handrails and when in lifts/elevators).

Hope this helps.
Expand Signature
Collapse Signature
Pepper........... (Cunard & QM2; "It is not the only way to cross, but it is the only way to cross")
QM2 - QE - QV - QE2 - interiors. QM2 cabin photos & ship tour. Crossings & Cruises - photographs here . . .
http://www.flickr.com/photos/pepperrn/sets/
...over 3.5 million visits, thank you.
Sailed: QM2, QE, QV, QE2. Booked: QE, ...
#12
Pennsylvania
5,834 Posts
Joined Jul 2010
I'm also onboard, and I think there is a bit of misinformation in this thread.

Yes, there is a persistent outbreak of noro onboard.
I don't think it's anywhere near 500 (e.g., 20% of passengers). I think reporting is mandatory at a much lower level of outbreak.
The restaurants are still full.
The Captain last night recommended that people take all of their meals in the full-service restaurants rather than the buffet, but the buffet remains open as of this morning.

We've been kept informed daily of the persistent cases, although there has been no official word on the number of cases (just that "cases have been continuing to be reported"). Again, it's nowhere near 500 to my observation.

We ate lunch with some passengers who had made the crossing and they said that after the normal 3-day period at the start of the voyage when things are more restrictive it was more relaxed than there was no apparent outbreak on the crossing.

In my opinion this is not really unusual in a winter cruise, especially considering the current European outbreak. You bring a lot of people together from around the world and confine them for a few days at sea and there is bound to be some exchange of sickness. The crew has justifiably been reacting to this but I think the quickness and extent of their reaction suggests a more widespread outbreak than is the case.

If I were to guess I'd say the extent is 75 people, or about 3%. Just a guess based on the number of cleaners I've seen in the passageways outside of staterooms.
Expand Signature
Collapse Signature


Past:
Queen Mary 2: 7 cruises
Queen Victoria: 2 cruises

ms Amsterdam: 1 cruise
Caribbean Princess: 1 cruise
Carnival Pride: 1 cruise
#13
49 Posts
Joined Sep 2012
Originally posted by Whitemarsh
Wow, that's a coincidence. I wonder if 'patient zero' made a return.
Now that the Mayan Calender hype has fizzled out, time to turn our attention to The Riddle of The Norovirus.
Seriously though, still thinking of all aboard the QM2.
#14
Alcudia, Mallorca and Exeter,Devon
543 Posts
Joined Dec 2008
I was on the Transatlantic which departed on 15th Dec and while there were a few restrictions initially there were no cases of Noro on board. As has been said there were several cases of seasickness due to the rough crossing, but that was all. I highly doubt the accuracy of the original post here and I'm still looking forward to re-joining the ship on the 3rd Jan!
Expand Signature
Collapse Signature






QM2 - Sailed on April 2009
#15
RESIST USA
9,482 Posts
Joined Apr 2010
It can't be easy for any cruise line to know the total number of passengers stricken with a gastrointestinal virus because not all infected report to the Medical Centre. But "The CDC requires "an immediate special report … when the percentage of gastrointestinal illness cases in either passenger or crew reaches 2 percent," wrote Vazquez, a CDC health communication specialist, in an e-mail." quoted from http://www.sun-sentinel.com/business...,3050426.story

I don't know how many passengers or crew members are currently on board QM2, but if 2% of either are stricken, my guess is that the CDC website* would reflect that information - and currently there is no mention of an outbreak on QM2 (not to doubt that there is a problem, only that it appears not to have reached the 2% threshold). Of course, that doesn't explain why the passengers on board have not been informed of the reported number of cases to date, thus quelling any speculation.

Best wishes to all concerned. Regards, -S.

*http://www.cdc.gov/nceh/vsp/surv/gilist.htm
#16
Toronto, Canada
1,769 Posts
Joined Jan 2004
I am also onboard. Yesterday evening While waiting in line at the pursers desk I overheard a woman complaining very loudly about the Norovirus. From what I could hear her father had been ill and the number of ill passengers was over 200. Her initial complaint was about poor service but she became very vocal when she mentioned the Norovirus. As of last night's announcement the Captain was urging everyone not to eat in the King's Court but to use the dining room for meals.

We have also been urged to NOT use the public restroom but to use our cabin. Anadimo (Jeanne) is right the crew are working like crazy to service all the guests. At lunch today i noticed the hand rails on the promenade deck were wiped three times in about 1 hour.

Bruce


Sent from my iPad using Tapatalk
Expand Signature
Collapse Signature
Cunard QE 2 - Jan 2001
HAL Ryndam - Aug 2002
HAL Noordam -Feb 2002
HAL Volendam - Jan 2003
Royal Olympic Explorer - Aug 2003
Cunard QM 2 - Jan 2004
Cunard QM 2 - Jan 2005
Celebrity Century - Sept 2005
RCCL Serenade of the Seas - Jun 2006
HAL Noordam - Feb 2007
Celebrity Galaxy - Aug 2007
HAL Oosterdam - Feb 2008
Cunard Queen Victoria - June 2008
HAL Statendam - Apr 2009
HAL Maasdam - Dec 2009
Celebrity Constellation - Apr 2011
Celebrity Millennium - Sept 2011
Cunard Queen Victoria - Dec 2011
Celebrity Solstice - April 2012
HAL Eurodam - Sept 2012
Cunard Queen Mary 2 - Dec 2012
Silversea Silver Spirit - Dec 2013
Avalon Impression - July 2014
Cunard Queen Mary 22 Dec 2014
Avalon Vista - Sept 2015
Cunard Queen Victoria - Oct 2016
HAL Prinsendam - Dec 2016
#17
Alcudia, Mallorca and Exeter,Devon
543 Posts
Joined Dec 2008
It is passengers who bring Noro onboard and they should not be hassling the staff who contain things very well. I do wonder how many actually have the virus and how many simply have sea-sickness or tummy upsets? Oh well, hopefully it will be contained by next week!
Expand Signature
Collapse Signature






QM2 - Sailed on April 2009
#18
3,664 Posts
Joined Nov 2005
Originally posted by Andiamo
I have never felt as sorry for the staff as I do now. They are working round the clock battling this situation. It is serious, but in my opinion it is being handled very well. The festivities continue and those of us who have avoided this virus continue to enjoy the many offerings we come to expect and appreciate.

For those passengers who have been exposed, they are confined to their cabins until declared safe to come out. I do not believe anyone's life is in danger. If there is a communication issue at present, I am not aware of the reason, but please do not be frightened.

Jeanne
Hi Jeanne......so glad to read you are not affected, and are still able to enjoy the festive season....keep it that way!! Not a fun thing to deal with over the holidays for passengers and especially the hard working staff.

Hope our mutual friends are OK..not heard from her which is odd. Will email her but if you see them tell them I was concerned.

Have a great time.....Happy New Year!

Cheers, Penny

“You can’t cross the sea merely by standing and staring at the water” Rabindranath Tagore

Penny’s “Affair to Remember” QM2 Review Dec. 2006
http://boards.cruisecritic.com/showthread.php?t=471053

November 10,2007...QM2 to the Caribbean again
October 16,2008...QM2 transatlantic in tandem with the grand QE2 on her final transatlantic voyage.
December 9, 2008...QM2...back to the Caribbean
July 30, 2009....QM2....transatlantic again...
August 7, 2009....QM2... “home” to Norway
Feb. 7, 2010....Emerald Princess to the Caribbean
Aug 14, 2010...QM2... return to Norway, all the way to the top!
Aug 22, 2011...Diamond Princess....North to Alaska!!
Dec 2,2011...Noordam to the Caribbean...outstanding! http://boards.cruisecritic.com/showthread.php?t=1544173
2012...Assorted land trips in my own stunning country
Oct 2012....OBX
2012...Booked on the lovely Noordam again

Several North Atlantic crossings from childhood thru college on ships of the old Norwegian America line and Swedish America Line...RIP to those marvelous old ships
#19
RESIST USA
9,482 Posts
Joined Apr 2010
Originally posted by mallorcasaint
It is passengers who bring Noro onboard and they should not be hassling the staff who contain things very well. I do wonder how many actually have the virus and how many simply have sea-sickness or tummy upsets? Oh well, hopefully it will be contained by next week!
Just a thought...Considering the precautions the Captain is recommending to passengers (i.e. avoid the buffet and public area washrooms, etc), I doubt it is due to "sea-sickness or tummy upsets".

Clearly, there is an outbreak of gastrointestional illness on board. (We're calling it Noro here because that is most often the cause, but that hasn't been confirmed yet, nor has the extent of the outbreak.) When and how the virus came on board is also an open question, but passengers are not the only possible source. At this point, I imagine what matters most to passengers and crew is that it is contained as soon as possible. I'm sure every effort is being made to have that happen.


BTW, does anyone know if cruise lines are required to inform passengers waiting to board if there has been an reportable outbreak of gastrointestinal illness on the previous voyage? And if so, is their any compensation regarding their fare for those who decide not to board?-Thanks, -S.
#20
1,083 Posts
Joined Apr 2005
Originally posted by Salacia

BTW, does anyone know if cruise lines are required to inform passengers waiting to board if there has been an reportable outbreak of gastrointestinal illness on the previous voyage? And if so, is their any compensation regarding their fare for those who decide not to board?-Thanks, -S.
If it gets to a very serious level where the CDC board the ship and get involved, then the usual practice is that passengers for the next voyage will be informed. At that point, if you do not wish to go on the cruise, Cunard will give a full refund if your travel agent gets in touch with them and asks for a refund. I have found them very fair on this. However, the outbreak would need to be very serious before this happens.