Disembarkation - "My Two Cents"

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#21
Virgina
4,176 Posts
Joined Feb 2007
I'm sorry this bothers you. I guess we all have little quirks. For me it is when I encounter the self centered mind sets - the rush to get on the ship, the cattle like push to disembark, failure to follow dress code because it is my vacation, I paid for it and I am gonna wear what I want...etc.

I will take a note from Princess any day over a rude passenger.


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#22
SAN RAMON, CALIFORNIA
1,615 Posts
Joined Jan 2006
I am a little surprised by the amount of approvals for the current system. Having disembarkation details booked ahead of time, would limit the amount of onboard paperwork and hassle. This could really just be an optional selection online, but like booking a flight time, you could at least get it done ahead of time. For those onboard that have not selected, then they get to fill out and submit the form onboard or for those that want to change it...change it!
#23
SAN RAMON, CALIFORNIA
1,615 Posts
Joined Jan 2006
Originally posted by A&Jfamily
I'm sorry this bothers you.

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My overly dramatic intro to this thread was only for fun, I could really care less what Princess does.

But in reality, everything else in life is online and paperless, why not this one? Just sayin!
#24
Issaquah, WA
3,915 Posts
Joined Aug 2000
I didn't used to mind it, but it seems to be earlier and earlier lately. I think we got it on the 2nd day of the cruise on my most recent cruise. I sure don't want to think about getting OFF the ship when I only just got ON! If they are going to do it that early, they might as well do it online before the cruise, or as part of check-in at the port.
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#25
Whidbey Island, WA
874 Posts
Joined Jun 2011
Getting the notification on the 6th day of our 7 day Caribbean cruises didn't bother me. But when we took a 3-day California Coastal Getaway, waiting for us in the room the day we got aboard was the "When do you want to disembark form". Now THAT was kind of a downer... but only for a few minutes. ;-)
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#26
12,920 Posts
Joined Apr 2001
I'd rather fill out as much stuff ahead of time online and be done with it than have to deal with it when I'm on vacation. My brain tends to go into relaxation mode once I'm on the ship and I'd much rather just veg.

It should be an easy thing to add to the Personalizer. Just make one more tab. If you don't fill it out, do so onboard. If you have a change, fill out a new form onboard. Simple. Then those of us that prefer online forms don't have to deal with it when we're more interested in thinking about cruising, not leaving.
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#27
California
5,324 Posts
Joined Jan 2012
Originally posted by DrivesLikeMario
I'd rather fill out as much stuff ahead of time online and be done with it than have to deal with it when I'm on vacation. My brain tends to go into relaxation mode once I'm on the ship and I'd much rather just veg.

It should be an easy thing to add to the Personalizer. Just make one more tab. If you don't fill it out, do so onboard. If you have a change, fill out a new form onboard. Simple. Then those of us that prefer online forms don't have to deal with it when we're more interested in thinking about cruising, not leaving.
Exactly.

I'm not sure why this is a one-or-the-other proposition.

Doesn't matter anyway. OP's idea is a good one, but it may as well be a fart in the wind as far as Princess is concerned. Their technological advances have more to do with tracking your every movement on the ship. No IT budget for website and customer-facing process improvements.
#28
SAN RAMON, CALIFORNIA
1,615 Posts
Joined Jan 2006
Originally posted by DrivesLikeMario
I'd rather fill out as much stuff ahead of time online and be done with it than have to deal with it when I'm on vacation. My brain tends to go into relaxation mode once I'm on the ship and I'd much rather just veg.
.
Exactly!!
#29
Las Vegas
11,153 Posts
Joined Feb 2007
Originally posted by MTJSR
I really dislike receiving that letter in my cabin that sounds like this; “Whilst we do not wish to focus on the end of your cruise, we do need you to select your disembarkation time”

I don't understand why Princess waits until we are all onboard and in full cruise relax mode to bring up this question. We are all required to enter our flight numbers and personal details in the Cruise Personalizer, why not indicate our preferred disembark time request as well?

That gives Princess plenty of time to organize and we do not have to think about the end of cruise, until the end of the cruise!
Has never bothered me. Seems as if you are over reacting to nothing.

DON
#30
California
5,324 Posts
Joined Jan 2012
Originally posted by donaldsc
Has never bothered me. Seems as if you are over reacting to nothing.

DON
The manual crank engine didn't bother anybody either, until a better way came along.

Why is it a problem for folks to discuss this? Is it really over-reacting? Or maybe just reacting and discussing?
#31
SAN RAMON, CALIFORNIA
1,615 Posts
Joined Jan 2006
Originally posted by donaldsc
Has never bothered me. Seems as if you are over reacting to nothing.

DON
Lol, thank you for stopping by!
#32
2,963 Posts
Joined Dec 2010
If you look at most cruises a large percentage of cruisers are first timers, a lot of booked through TA's. For if you try and require that in advance you have to build in a fairly complex process, expecting it to be completed by a number of people that have never gone through a disembarkation process or need to funnel the info through their TA's.

With the current process you have a short communications loop (letter to passenger, document back, tags distributed), you have easy access to customer service to answer any questions, and you have a short time frame between information collection and departure leading to fewer changes.
#33
San Jose, Calif
1,805 Posts
Joined Feb 2010
Originally posted by RDC1
If you look at most cruises a large percentage of cruisers are first timers, a lot of booked through TA's. For if you try and require that in advance you have to build in a fairly complex process, expecting it to be completed by a number of people that have never gone through a disembarkation process or need to funnel the info through their TA's.

With the current process you have a short communications loop (letter to passenger, document back, tags distributed), you have easy access to customer service to answer any questions, and you have a short time frame between information collection and departure leading to fewer changes.
And much less confusion and uncertainty! I have zero issues with the current process. It works. It isn't broken. It doesn't need to be replaced.
#34
Chico, California
9,581 Posts
Joined Sep 2012
Originally posted by donaldsc
Has never bothered me. Seems as if you are over reacting to nothing.

DON
Doesn't bother me a bit. My wife takes care of it.
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#36
19,163 Posts
Joined Nov 2009
Originally posted by MTJSR
I really dislike receiving that letter in my cabin that sounds like this; “Whilst we do not wish to focus on the end of your cruise, we do need you to select your disembarkation time”

I don't understand why Princess waits until we are all onboard and in full cruise relax mode to bring up this question. We are all required to enter our flight numbers and personal details in the Cruise Personalizer, why not indicate our preferred disembark time request as well?

That gives Princess plenty of time to organize and we do not have to think about the end of cruise, until the end of the cruise!
Totally agree, they usually do it on the 2nd day.
#37
9,590 Posts
Joined Mar 2007
Originally posted by RDC1
If you look at most cruises a large percentage of cruisers are first timers, a lot of booked through TA's. For if you try and require that in advance you have to build in a fairly complex process, expecting it to be completed by a number of people that have never gone through a disembarkation process or need to funnel the info through their TA's.

With the current process you have a short communications loop (letter to passenger, document back, tags distributed), you have easy access to customer service to answer any questions, and you have a short time frame between information collection and departure leading to fewer changes.
I challenge your premise that it's necessary to have gone through a disembarkation process in order to complete disembarkation information online in advance. It would be no more complicated than the current method is -- you'd be answering the same questions/providing the same information on your post-cruise plans. Sure, there's a tiny percentage who are going to be too dumb to figure it out, but it's not like they'll get any smarter once they're onboard.
#39
I come from a land down under
23,480 Posts
Joined Jul 2014
Originally posted by jollyjones
First world problems ... sigh ...


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Which applies to any topic on Cruse Critic.
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#40
Wisconsin
92 Posts
Joined Dec 2009
I don't know. If it has to be done why not do it the first day so you can get back to vacation and forget about leaving faster?
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