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Q&A with Larry Pimentel, President & CEO, Azamara Club Cruises
We are pleased to welcome Larry Pimentel, President and CEO Azamara Club Cruises to Cruise Critic. Larry will be here intermittently through Nov. 7th to answer your questions about Azamara Pursuit, or anything at all! This is the place to ask.


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#1
New York
9,130 Posts
Joined Aug 2011
Thank you for coming back to Cruise Critic. Your willingness to answer candidly has been very helpful. Also thanks for Bonnie's regular presence on this forum -- her ability to answer questions, and to raise issues up the chain, is reflective of the terrific onboard service that makes Azamara so special.
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Email me: [email protected]
Blogs: Jazzbeaux Blogs

I am not an employee of Cruise Critic and I don't speak for Cruise Critic. All opinions are mine alone. Also, I'm only a Host on the various River forums -- everywhere else I'm "just plain Jazz."

Booked:
AMA Discover Africa 5-2018
Viking Sun British Isles Explorer 8-2018
Celebrity Edge Caribbean 1-2019
Ponant/Backroads Iceland 8-2019

Completed:
Azamara Quest Costa Rica 1-2018 / Crown Princess Classic Canada & New England 10-2017 / Norwegian Pride of America Hawaii 10-2016 / Azamara Quest Norwegian Fjords 8-2016 / Celebrity Constellation Greek Isles 5-2016 / AmaDagio Provence 9-2015 / Celebrity Xpedition Galapagos 5-2015 / Celebrity Eclipse Southern Carib 3-2015 / Fresco Tours A Kinder Camino walking tour 9-2014 / Crystal Serenity Mediterranean 5-2014 / Coral Princess Panama Canal 1-2014 / AmaCello Rhine 8-2013 / Coral Princess Alaska 6-2013 / Ireland Fly-Drive 9-2012 / Norwegian Dawn Caribbean 3-2013 / Celebrity Summit Caribbean 1-2012 / Oceania Insignia Mediterranean 5-2011 / Fair Dinkum (Erie Canal bareboat) 7-2003 / Costa Italia Caribbean 5-1974
#2
East Yorkshire, UK
2,977 Posts
Joined Jan 2009
I second that, Jazzbeau!


Sent from my iPad using Forums
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Booked
Azamara Quest - Rome to Venice - July 2017
Azamara Journey - Oslo to Edinburgh via North Cape

Completed
Azamara Quest - Costa Rica Intensive - Jan 2018
Azamara Journey - Athens to Dubai - Oct 2017
Katerina Line Fantzija - Split to Dubrovnik - 2016
Azamara Quest - New Orleans & Caribbean - 2016
Azamara Quest - Singapore to Hong Kong - 2015
Azamara Quest - Athens to Mumbai - 2014
Yasawa Princess - Maldives cruising - 2013
Azamara Journey - Athens to Dubai - 2013
Atoll Explorer - Maldives cruising - 2013 & 2012
HAL Veendam - South America - 2011
HAL Zuiderdam - Panama & Caribbean - 2009
HAL Oosterdam - Mexico (& Las Vegas) - 2008
HAL Maasdam - Caribbean - 2007
Royal Star - Zanzibar, Seychelles & Madagascar - 2006
HAL Ryndam - Alaska
#3
Sonoma County, CA
3,524 Posts
Joined Mar 2014
Thank you
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Bonnie B. MacLaird
Chief Blogging Officer
Azamara Club Cruises

(*CBO is an authorized and compensated representative of Azamara Club Cruises)
#4
New England
8,213 Posts
Joined Jan 2010
I agree totally! I find Azamara is responsive and helpful on this board and that matches the on board experience. Regulars know that around day 2 or 3 you get a note in your cabin...”how is it going?”, they truly want to know and respond to anything that’s not working out for you.

Also, after two cruises, we’ve been so impressed by the nimbleness of the Capt and crew to respond to weather conditions, port conditions, even the entertainment schedule! After Capt Smith announced his plans for a dramatic nighttime sail in to the gorges of Montenegro, he learned that Russ had his show planned for the exact same time! By the next day, they changed it up so we could all see Russ's show, and then go on deck to enjoy the sail in. This top to bottom flexibility makes AZ one of my fav cruise lines!
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