Posted March 14th, 2018, 08:07 AM
Just off the Royal and some staff serving you at the IC will tell you your card is good for specialty coffees on future cruises but fail to realize that in fine print on the back of your coffee card there is an expiry date of Dec 31/18. Went to the front desk and they confirmed the expiry date. You need to use all 15 punches in 2018 or you lose them. Many people on our cruise did not realize this.
I noticed the same thing. Possibly they just didn't want to get into the details of explaining that the cards do terminate at a point in time or
perhaps they just wanted to get the sale over with & get to the next passenger since their getting an incentive for each sale.
Either way they just didn't mention anything about the expiration date.
I consider this unfair to the purchaser not knowing that small but important detail.