Ponant ship, chartered by Tauck


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#1
Seattle, WA
49 Posts
Joined Oct 2016
Dublin - Southampton
Le Soleal (Spring 2018)


I'm a bit confused on how this works, is it that Tauck handles the shore excursions only?
#2
Florida
4,060 Posts
Joined Feb 2010
If you book with Tauck, they will handle the shore excursions and provide a guide like they do on their land tours. I don't know how many passengers will be Tauck customers, maybe all? If not, the ship will provide the excursions for the other passengers or you book your own. If Tauck has chartered the entire ship, you can only book the cruise through them.
#3
Seattle, WA
49 Posts
Joined Oct 2016
Thanks

The folks here who post such negative Ponant reviews had me a bit concerned. I don't intend to pack a suit, the other issue, but seems as though that might not be required.
#4
FL
14,464 Posts
Joined Jul 2003
We leave today for a Ponant cruise and DH packed a sport coat for the special evenings on board. We know someone who cruised with them last year and she said the Europeans do tend to dress up and there were a lot of cocktail dresses on the Captain's evenings. It has often been our experience that Europeans in general dress well, especially as compared to Americans. JMO.
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143 cruises since 1964, 16 on the river.
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MS Joy - Magic of Advent, December 2017

Amadeus Silver III, May 2018
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Avalon Luminary B2B- Christmas Markets, 2009
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#5
calif
137 Posts
Joined Apr 2015
Originally posted by caviargal
We leave today for a Ponant cruise and DH packed a sport coat for the special evenings on board. We know someone who cruised with them last year and she said the Europeans do tend to dress up and there were a lot of cocktail dresses on the Captain's evenings. It has often been our experience that Europeans in general dress well, especially as compared to Americans. JMO.
How was your trip? Did you like this company? I'm considering Ponant for future cruises.
Thanks!
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#6
Scotland
2 Posts
Joined Feb 2011
We used Ponant "Australis" last July in the Kimberly region of Australia, and whilst I quite liked the ship and some (the French) staff we found the cooking and cheap wine so bad I will never use the line again.
Strange thing was after I wrote up my daming review the next 5 or so reviews of the same trip were glowing 5 star write ups.
Trust me I know poor food and wine when I taste it!
#7
Florida
4,060 Posts
Joined Feb 2010
The included wine? We asked our waiter to bring a different one. He switched us a from cheap Languedoc country wine to a much better Australian vintage which was also included. Both the red and the white. The food was decent on our cruise. I complained in writing to the executive chef about the overly salty soups and they were good from that day on.

caviargal, I also wondered about your experience.
#8
4 Posts
Joined Jan 2017
Originally posted by f2s
We used Ponant "Australis" last July in the Kimberly region of Australia, and whilst I quite liked the ship and some (the French) staff we found the cooking and cheap wine so bad I will never use the line again.
Strange thing was after I wrote up my daming review the next 5 or so reviews of the same trip were glowing 5 star write ups.
Trust me I know poor food and wine when I taste it!
Dear Sir, dear Madam,
We have learned of your disappointment with your recent Ponant cruise, and we are sincerely sorry. Our Customer Relations department is at your entire disposal to discuss the matter with you at 1300 737 178, if you so wish.

Yours faithfully,


The PONANT team.
#9
Adelaide
219 Posts
Joined Sep 2012
We sailed On Ponant (Australian Kimberly Cruise) in August. The ship was ok although the room and bathroom were very small (bathroom was ridiculous). The food was the worst we have ever had on a ship (been on HAL, Windstar, Silversea,Seabourn) which was such a disappointment for us. We thought being a French line the food would be a highlight. I wrote to the Australian office for Ponant re our disappointment and to their credit they did reply. They definitely aren’t a luxury line and if they what to do well in Australia, they will have to improve a lot - we will never know if things improve because we will never sail with them again.