Post-Cruise Survey


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#1
767 Posts
Joined Aug 2009
We've been off the ship for a week and are wondering when the post-cruise survey will arrive. It would be good to do it while things are still fresh - there are lots of compliments and a few suggestions we'd like to offer. Can anyone give me an idea of about when the survey will arrive? Or, have I missed getting it?

Since sailing what I have been getting is at least 1 email from Cunard per day (or more) thanking me for sailing with them. We've now been thanked so many times it is starting to underscore the value/meaning of the thank you! We also get offer emails so it is a lot of Cunard email. I'd hate to have to unsubscribe, but I may have to if this continues.
#4
Switzerland
16 Posts
Joined Oct 2016
The same here; cruising last November on QV. They told us that we would receive a survey when we are back home, but never did.
#5
Gower Peninsula, Wales
3,123 Posts
Joined Jan 2006
When we returned a few weeks ago, the survey was there when I checked my emails - on that day.
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Gill

QM2 - June 2018
QM2 - March 2019
QM2 - March 2019
Ventura - February 2020
#6
Brooksville FL
3,892 Posts
Joined Apr 2009
I received my survey a week after cruise ended.
However , it went to a old email that I havn't used in years.
It is an email that no longer appears in my World Club profile or in my Reservation ?
#8
Vale of Glamorgan
4,227 Posts
Joined Aug 2007
Last cruise the questionnaire arrived the same day we arrived home.
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#9
Wigan, Lancashire
273 Posts
Joined Sep 2011
I just can't believe that somebody feels that they get "too many" emails and then consider unsubscribing from the Cunard site as they feel "devalued".


Just amazing ..................


David
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Alaska - Regal Princess - May 1999
Baltic - Crown Princess - May 2004
Mediterranean - Sea Princess - 2006
Canada & New England - Grand Princess - October 2008
Fjords & North Cape - Grand Princess - May 2011
Mediterranean - Queen Victoria - October 2011
Europe, Arts & Craft Cruise - Ocean Countess - May 2012
Fjords & Waterfalls - Queen Victoria - June 2012
Azores & Canary Islands - Celebrity Eclipse - Oct 2012
Atlantic Isles Discovery - Queen Victoria - May 2013
Fjords & Waterfalls - Queen Victoria - June 2013
Wonders of the Mediterranean - Queen Victoria - October 2014
Lusitania Remembered - Queen Victoria - May 2015
Spain & Italy - Queen Elizabeth - October 2015
Spain and France - Emerald Princess - May 2016
Iberia & Canary Islands - Queen Elizabeth - Sept 2016
France & Spain - Crown Princess - May 2017
Queen Elizabeth 2's 50th Anniversary - Sept 2017

Future Cruises:

Queen Victoria - Baltic Highlights - August 2018
#10
Oakland, CA USA
2,098 Posts
Joined Jan 2013
I have been back 4 days and have received no survey, but I am getting the daily emails from Cunard thanking me for sailing.
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Cunard: 109 Days
Seabourn: 68 Days
Azamara: 64 Days
HAL: 41 Days
Crystal: 38 Days
Princess: 28 Days
Oceania: 14 Days
Celebrity: 14 Days
RCL: 7 Days
Commodore: 7 Days
Carnival: 3 Days
Goodtime II: 1 Day
#11
1,384 Posts
Joined Jun 2011
We disembarked last Friday and received the email survey and a follow up email. Don't recall what day it was as we we were still traveling and didn't get home until last night.
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Past cruise

Home Lines Oceanic 6/1971
Carnival Jubilee 11/1986
Carnival Jubilee 7/1988
Carnival Celebration 1/1990
NCL Norway 3/1991
Royal Caribbean Sovereign 7/1992
Royal Caribbean Song of America 7/1993
Celebrity Horizon 8/1994
Carnival Fantasy 11/1994
Royal Caribbean Majesty 2/1997
Royal Caribbean Majesty 2/1998
Celebrity Galaxy 2/2000
Royal Caribbean Vision 1/2001
Royal Caribbean Nordic Empress 4/2002
Royal Caribbean Adventure 1/2003
Royal Caribbean Enchantment 7/2003
Royal Caribbean Adventure 1/2004
Royal Caribbean Brilliance 1/2005
Royal Caribbean Vision1 /2006
Celebrity Century 11/2006
Royal Caribbean Serenade 1/2007
Royal Caribbean 6/2007
Royal Caribbean 1/2008
Royal Caribbean 1/2009
Celebrity Eclipse 1/2011
Royal Caribbean Jewel 9/2011
Royal Caribbean Explorer 1/2012
Royal Caribbean Explorer 10/2012
Celebrity Reflection 3/2013
Royal Caribbean Jewel 1/2014
Royal Caribbean Brilliance 8/2014
Royal Caribbean Quantum 1/2015
Royal Caribbean independence 11/2015
Celebrity infinity 1/2016
#12
UK
278 Posts
Joined May 2004
We cruised on QV twice last year and didn't receive survey after either cruise.
Shame as although both cruises were excellent, we did have some comments. Maybe Cunard aren't really interested in what their passengers think?
#13
Oakland, CA USA
2,098 Posts
Joined Jan 2013
Now five days on shore, still getting the thank you messages. And now we have received a reminder to turn in our survey, but we never received the survey. Positively silly.
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Cunard: 109 Days
Seabourn: 68 Days
Azamara: 64 Days
HAL: 41 Days
Crystal: 38 Days
Princess: 28 Days
Oceania: 14 Days
Celebrity: 14 Days
RCL: 7 Days
Commodore: 7 Days
Carnival: 3 Days
Goodtime II: 1 Day