Upsell question

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#1
SoCal
10,013 Posts
Joined Apr 2009
I've been reading various threads about upsells. It seems that many of them are offered somewhere in the month before any given cruise (if they're going to be offered).

Is that time frame pretty much the time that Princess usually contacts people?
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DCLHAL CarnivalPrincess Vantage
19 Cruises, 11 ships, 194 nights

#2
COLORADO
59,527 Posts
Joined Jan 2004
Originally posted by Shmoo here
I've been reading various threads about upsells. It seems that many of them are offered somewhere in the month before any given cruise (if they're going to be offered).

Is that time frame pretty much the time that Princess usually contacts people?

No, we have had upsells 2-3 months out as well.

Moveovers are closer to sailing.
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Keith
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#3
SoCal
10,013 Posts
Joined Apr 2009
Originally posted by Colo Cruiser
No, we have had upsells 2-3 months out as well.

Moveovers are closer to sailing.
OK, I'm stupid - moveover?
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DCLHAL CarnivalPrincess Vantage
19 Cruises, 11 ships, 194 nights

#4
18,345 Posts
Joined Aug 2013
Originally posted by Shmoo here
OK, I'm stupid - moveover?
Example of moveover offer:


MPORTANT NOTICES

**SPECIAL OFFER FOR Regal PRINCESS GUESTS!**
Princess is extending a special offer to guests booked on the Oct 1, 2016 Regal Princess sailing. Move to another sailing of your choice up to 10 days, anywhere in the world and receive:

* 100% cruise fare refund (as refundable onboard credit)

* Free Stateroom upgrade!

* Princess ez air program will be protected

This offer is only available by calling 1-800-243-7342 x30736, but please act quickly as this offer will be accepted on a first come, first served basis.
#5
SoCal
10,013 Posts
Joined Apr 2009
Originally posted by easyboy
Example of moveover offer:



MPORTANT NOTICES

**SPECIAL OFFER FOR Regal PRINCESS GUESTS!**
Princess is extending a special offer to guests booked on the Oct 1, 2016 Regal Princess sailing. Move to another sailing of your choice up to 10 days, anywhere in the world and receive:

* 100% cruise fare refund (as refundable onboard credit)

* Free Stateroom upgrade!

* Princess ez air program will be protected

This offer is only available by calling 1-800-243-7342 x30736, but please act quickly as this offer will be accepted on a first come, first served basis.
Ooooo...no. That's not what I want. We're cruising with family (couple of rooms) in Nov and I was just curious when an upsell might be forthcoming (if it is). I was beginning to think we'd miss an offer as we're going to be gone most of October.

Thanks for the explanation.
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DCLHAL CarnivalPrincess Vantage
19 Cruises, 11 ships, 194 nights

#6
18,345 Posts
Joined Aug 2013
Originally posted by Shmoo here
Ooooo...no. That's not what I want. We're cruising with family (couple of rooms) in Nov and I was just curious when an upsell might be forthcoming (if it is). I was beginning to think we'd miss an offer as we're going to be gone most of October.

Thanks for the explanation.
So upsell it is. For that, we usually receive the email around 1-2 months prior.
#7
Northern California
1,700 Posts
Joined Oct 2010
I've gotten 2 upsell offers. One 3 months before sailing, and one a little more than 6 weeks before.
We didn't take either for various reasons. Both upsell offers were this year.

The next 4 cruises we have booked I would be happy to entertain an offer, but you never know when they are offered....
#8
Scottsdale AZ
2,562 Posts
Joined Jan 2009
We received an upsell offer for our October 1st cruise 1 day after the official final payment date. For our May Alaska cruise, it came two months prior to sailing. It seems like they are coming sooner nowadays because our first offers used to be within a month of sailing.
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#10
Whidbey Island, WA
836 Posts
Joined Jun 2011
We got an upsell offer through our TA on Aug 1 for our Sept 23 Hawaii sailing. Balcony to mini-suite. We took it. TA confirmed it the next day.

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#11
SoCal
10,013 Posts
Joined Apr 2009
Thanks, everyone.

Now, just to sit and see if we get anything.
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DCLHAL CarnivalPrincess Vantage
19 Cruises, 11 ships, 194 nights

#12
55 Posts
Joined Nov 2010
We received an upsell offer for our Alaska cruise last year the day we were leaving North Carolina, which was about 5 days prior to the cruisetour starting
#13
41 Posts
Joined Jun 2017
Wondering if we will get an upsell offer for our mid-September Alaska cruise...haven't seen it yet. I was hoping we might if there are less people sailing during the shoulder season.

Question--if we do receive an upsell offer, do they tell you the exact stateroom you will be in (i.e. room number)? I had picked our oceanview room to be mid-ship and mid deck for potential seasickness problems. Although a balcony or suite would be very nice, I would have to think hard about giving up a mid-ship spot.

Thanks!
#14
18,345 Posts
Joined Aug 2013
Originally posted by SuzieQ521
Wondering if we will get an upsell offer for our mid-September Alaska cruise...haven't seen it yet. I was hoping we might if there are less people sailing during the shoulder season.

Question--if we do receive an upsell offer, do they tell you the exact stateroom you will be in (i.e. room number)? I had picked our oceanview room to be mid-ship and mid deck for potential seasickness problems. Although a balcony or suite would be very nice, I would have to think hard about giving up a mid-ship spot.

Thanks!
We were offered a stateroom but we gave her the stateroom we preferred. We were given our preference since it was available. We had the deck plan when discussing it.
#15
Oregon
1,521 Posts
Joined May 2012
Originally posted by SuzieQ521
Question--if we do receive an upsell offer, do they tell you the exact stateroom you will be in (i.e. room number)?
Thanks!
No. You can have your pick of the available cabins. You should check out the Princess website and be aware what's available for your cruise. This is a great opportunity, but also a buyer-beware situation. Know what you're doing before you do it.

Jim
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#16
Millbrae, CA, USA
290 Posts
Joined Apr 2003
Can upsell offers happen at any category? More importantly, do they?

Do they ever put drink packages on sale before the cruise?

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#17
California
15 Posts
Joined Feb 2014
Originally posted by SuzieQ521
Wondering if we will get an upsell offer for our mid-September Alaska cruise...haven't seen it yet. I was hoping we might if there are less people sailing during the shoulder season.

Question--if we do receive an upsell offer, do they tell you the exact stateroom you will be in (i.e. room number)? I had picked our oceanview room to be mid-ship and mid deck for potential seasickness problems. Although a balcony or suite would be very nice, I would have to think hard about giving up a mid-ship spot.

Thanks!


We received an upsell offer on June 27th for our Sept 9th cruise to Alaska. There were 2 suites available and I chose the midship one instead of aft.


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#18
League City, TX
40,056 Posts
Joined Sep 2005
Originally posted by StknCPA

Do they ever put drink packages on sale before the cruise?
Basically the answer is "No."

The AIBP is sometimes offered as part of a booking promotion, but is never offered by itself at a discount before a cruise (or during the cruise).
#19
TN
5,543 Posts
Joined Mar 2004
Originally posted by letscruiseagain&again
We received an upsell offer for our October 21st cruise last week. 73 days before the cruise.
We did as well.
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#20
12,804 Posts
Joined Apr 2001
For our next two cruises, we were offered upsells. One came a month in advance and the other, 6 weeks in advance. Both were $199pp to go from a balcony to a mini-suite. Didn't jump on either one. We'd rather put our money into bus. class/first class air than in the cabin. Just a matter of what's important to you.
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