Has anyone received their Ocean Medallion yet?

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#1
43 Posts
Joined Dec 2014
Has anyone received their Ocean Medallion in the mail for any of the upcoming Medallion cruises on Regal? We are on the first 3 Medallion cruises on Regal, Nov 13th, 15th and 19th. We received a separate email for each cruise from Princess saying congratulations your cabin is a part of the Ocean Medallion Preview cruise and more information to follow. A couple days later, Princess called the house to say our first 2 cruises were not a part of the Ocean Medallion but our 3rd cruise was. We have not heard anything since and we have not received our Medallions in the mail.
#2
UK
2,359 Posts
Joined Aug 2004
One one of the assistant cruise directors was starting on the Regal as a Ocean ambassador, no idea what this entails but.
#3
Brickell, Miami FL & Naples, FL
7,141 Posts
Joined Apr 2003
Did they call you to get "ocean ready"? Did you tell them to mail your medallions? I know I was told that the ocean.com would come live this upcoming week.
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Carolyn

Disney Wonder 7/19/02~Bahamas ---- Disney Wonder 1/5/03~Bahamas
Disney Magic 6/7/03~W. Caribbean ---- Disney Magic 1/3/04~W. Caribbean
Golden Princess 10/24/04~S. Caribbean --- Golden Princess 7/11/05~N. European Capitals
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#4
Virginia
85 Posts
Joined Feb 2010
I'm on the Regal on Dec 10th. We got a phone call about it and they said we would get it around 2 weeks prior to the sailing. Don't know if it is different for these sailings though.
#5
43 Posts
Joined Dec 2014
No, they didn't call to get us "Ocean Ready". They called to say that our first two cruises were not a part of the Medallion Preview. They seemed more confused then we were. They were not sure when we will get our Medallions for our 3rd leg on the cruise. Since we aren't schedule to sail as part of the Ocean Medallion Preview until our 3rd leg, I assume we will become very familiar with guest services in order to find our Medallions. We are flying to Florida this Saturday and boarding Regal on Monday the 13th. We explained all of this to Princess so hopefully they will have our Medallions waiting for us on board.
#6
Brickell, Miami FL & Naples, FL
7,141 Posts
Joined Apr 2003
Originally posted by tawlaw1526
No, they didn't call to get us "Ocean Ready". They called to say that our first two cruises were not a part of the Medallion Preview. They seemed more confused then we were. They were not sure when we will get our Medallions for our 3rd leg on the cruise. Since we aren't schedule to sail as part of the Ocean Medallion Preview until our 3rd leg, I assume we will become very familiar with guest services in order to find our Medallions. We are flying to Florida this Saturday and boarding Regal on Monday the 13th. We explained all of this to Princess so hopefully they will have our Medallions waiting for us on board.
Hopefully you have some interest minutes and can let us know how it went.

Enjoy your cruise!!
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Carolyn

Disney Wonder 7/19/02~Bahamas ---- Disney Wonder 1/5/03~Bahamas
Disney Magic 6/7/03~W. Caribbean ---- Disney Magic 1/3/04~W. Caribbean
Golden Princess 10/24/04~S. Caribbean --- Golden Princess 7/11/05~N. European Capitals
Star Princess 3/19/06 (the infamous fire cruise) ~ Western Caribbean
Disney Wonder 7/23/06~Bahamas ---- Crown Princess 11/4/06~S. Caribbean
Crown Princess 3/31/07~S. Caribbean ---- Crown Princess 3/29/08~S. Caribbean
Crown Princess 4/5/09~E. Caribbean ---- Crown Princess 10/30/10~Western Caribbean
Crown Princess 11/12/11~S. Caribbean ---- Norwegian Sky 9/3/12~Bahamas
Majesty of the Seas RCL 1/11/13~Bahamas --- Majesty of the Seas RCL 8/19/13~Bahamas
Ruby Princess 1/18/14~W. Caribbean ---- Ruby Princess 1/23/14~W. Caribbean
Caribbean Princess 9/25/14 ~ Princess Cay --- Regal Princess 11/6/14 ~ Caribbean
Regal Princess 11/9/14 ~ E. Caribbean --Norwegian Sky 2/13/15 ~ Bahamas
Regal Princess 4/12/15 ~ Caribbean --- Emerald Princess 3/5/16 ~ Caribbean
Norwegian Getaway 9/2/16 --- Regal Princess 11/27/16~Caribbean
Norwegian Getaway 4/16/17 ~ W Caribbean

#7
Canada
513 Posts
Joined Jun 2014
Originally posted by tawlaw1526
We are flying to Florida this Saturday and boarding Regal on Monday the 13th. We explained all of this to Princess so hopefully they will have our Medallions waiting for us on board.
Or they'll be waiting for you in your mailbox when you return
#8
Canada
513 Posts
Joined Jun 2014
Originally posted by cjskids
Hopefully you have some interest minutes and can let us know how it went.

Enjoy your cruise!!
I certainly hope people on Ocean Medallion preview cruises will tell us what it's like...
#9
Syracuse, NY
857 Posts
Joined Oct 2007
Originally posted by tawlaw1526
Has anyone received their Ocean Medallion in the mail for any of the upcoming Medallion cruises on Regal? We are on the first 3 Medallion cruises on Regal, Nov 13th, 15th and 19th. We received a separate email for each cruise from Princess saying congratulations your cabin is a part of the Ocean Medallion Preview cruise and more information to follow. A couple days later, Princess called the house to say our first 2 cruises were not a part of the Ocean Medallion but our 3rd cruise was. We have not heard anything since and we have not received our Medallions in the mail.
Just got off the Regal yesterday, she is definitely not ready for the Ocean Medallion yet. The technicians are on board and feverishly working on getting the ship ready. They were loading huge satellites on to the ship yesterday as we were disembarking. Heard from a head waiter that it will still be a couple of weeks before the medallions will be in use.
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#10
New York
383 Posts
Joined Sep 2001
We are scheduled to sail on Nov 26 on the Regal....I have been told that this sailing is a preview...and that not everyone on the
ship will get the OM....However, they are giving some extra perks to everyone to make up for the people who feel "cheated" or
"left-out"...
#11
Scottsdale AZ
2,597 Posts
Joined Jan 2009
You should call Princess. We got a call from Princess a week and a half ago to confirm our home address and to ask what size wristband we wanted. They also had to move our immigration and other data over to the Medallion and said we would get our Medallions in two weeks. This was for the December 10th sailing.
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Pre mid 1990's - a dozen or so cruises on Princess, Carnival, etc. Rediscovered cruising in 2008 and here's our roster since then:
Carnival Freedom – 09/2008 Mediterranean
Caribbean Princess – 12/2013 New Year's Western Caribbean * 05/2014 Western Caribbean
Coral Princess – 02/2016 Panama Canal Partial Transit * 05/2016 Celebrating Retirement Mini Coastal Cruise
Diamond Princess – 01/2013 Auckland to Sydney
Emerald Princess – 12/2010 Christmas Eastern Caribbean * 10/2014 Canary Islands & Madeira * 02/2015 Western Caribbean * 10/2017 Mexican Riviera
Golden Princess – 06/2008 Alaska Inside Passage RT Seattle
Grand Princess – 05/2009 Iberian Interlude RT Southampton
Island Princess – 02/2009 Panama Canal Partial Transit
Regal Princess – 11/2016 Eastern Caribbean
Royal Princess – 10/2015 & 01/2017 Southern Caribbean Medley
Star Princess – 05/2010 Baltic / Scandinavia / Russia * 10/2011 Greek Isles Venice to Rome * 12/2012 Around the Horn Valparaiso to Rio de Janeiro * 03/2013 Valparaiso to Los Angeles * 08/2015 Southbound Alaska * 08/2016 & 05/2017 Denali Explorer Land Tour + Southbound Alaska

Upcoming:
December 10, 2017 - Regal Princess - Eastern Caribbean
February 14, 2018 - Emerald Princess - San Antonio to Buenos Aires
August 14, 2018 - Grand Princess - Alaska Inside Passage from SF
October 5, 2018 - Viking Longship Mani - Amsterdam to Basel for first river cruise
#12
UK
2,359 Posts
Joined Aug 2004
Originally posted by azbirdmom
You should call Princess. We got a call from Princess a week and a half ago to confirm our home address and to ask what size wristband we wanted. They also had to move our immigration and other data over to the Medallion and said we would get our Medallions in two weeks. This was for the December 10th sailing.
Interesting, does a Princess provide a wristband with the Medallion or just the Medallion
#14
Louisville, KY
9 Posts
Joined Jul 2017
We are on the 11/26 cruise on the Regal and are in one of the OM rooms. We have had the first contact to establish our wristband sizes and told we would have a second contact, but that hasn't happened yet. No OM has shown up in our mailbox yet, but we are still hopeful; we did read a post by someone on the 11/18 cruise roll call that they wouldn't get theirs until they were at the port. That means we on the 11/26 may be the first to get the OMs via mail.
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Joseph
#15
Edmonton, Canada
478 Posts
Joined Dec 2013
just got off the Regal yesterday also. They are far from being "test" ready yet either. They took down the TV system for up to 2 days for some of the staterooms (gave a $100 PP OBC for those affected).

I personally talked to one of the techs that were spearheading the project, they are having a lot of difficulty with the network as of yesterday.
#16
5 Posts
Joined May 2009
I just spoke with Princess today and they told me that our Medallions for the Dec 10th sailing would be shipped out to us on Friday of this week via 2 day delivery on DHL. I would assume if your sailing is before the 10th, you will probably just get them at the port.
#17
Brickell, Miami FL & Naples, FL
7,141 Posts
Joined Apr 2003
Originally posted by thefrasca
I just spoke with Princess today and they told me that our Medallions for the Dec 10th sailing would be shipped out to us on Friday of this week via 2 day delivery on DHL. I would assume if your sailing is before the 10th, you will probably just get them at the port.
I'm on the Dec 3 and was told today that they are being shipped to our home. All of our info already transferred over from our personalizer and that they are starting to call again to walk through setting it up further on the website once that's activated.

If you aren't sailing until Dec. 10 and they are shipping out Friday 11/10 you will have them by 11/12-11/13. That's almost a month prior to your sailing. They should be able to get the medallions to quite a few cruises prior to that.

Now they just have to get the "cruise ready" website working as she called it today!
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Carolyn

Disney Wonder 7/19/02~Bahamas ---- Disney Wonder 1/5/03~Bahamas
Disney Magic 6/7/03~W. Caribbean ---- Disney Magic 1/3/04~W. Caribbean
Golden Princess 10/24/04~S. Caribbean --- Golden Princess 7/11/05~N. European Capitals
Star Princess 3/19/06 (the infamous fire cruise) ~ Western Caribbean
Disney Wonder 7/23/06~Bahamas ---- Crown Princess 11/4/06~S. Caribbean
Crown Princess 3/31/07~S. Caribbean ---- Crown Princess 3/29/08~S. Caribbean
Crown Princess 4/5/09~E. Caribbean ---- Crown Princess 10/30/10~Western Caribbean
Crown Princess 11/12/11~S. Caribbean ---- Norwegian Sky 9/3/12~Bahamas
Majesty of the Seas RCL 1/11/13~Bahamas --- Majesty of the Seas RCL 8/19/13~Bahamas
Ruby Princess 1/18/14~W. Caribbean ---- Ruby Princess 1/23/14~W. Caribbean
Caribbean Princess 9/25/14 ~ Princess Cay --- Regal Princess 11/6/14 ~ Caribbean
Regal Princess 11/9/14 ~ E. Caribbean --Norwegian Sky 2/13/15 ~ Bahamas
Regal Princess 4/12/15 ~ Caribbean --- Emerald Princess 3/5/16 ~ Caribbean
Norwegian Getaway 9/2/16 --- Regal Princess 11/27/16~Caribbean
Norwegian Getaway 4/16/17 ~ W Caribbean

#18
3,060 Posts
Joined May 2005
Wishing all of you patience as you board the Regal for her first Medallion Cruise. We disembarked on 11-5 and can tell you they aren’t ready! IT people working everywhere on the ship. They are facing a monumental task. Stay calm and have fun.

Cheers, Denise
#19
424 Posts
Joined Sep 2004
Originally posted by kyjcs100
We are on the 11/26 cruise on the Regal and are in one of the OM rooms. We have had the first contact to establish our wristband sizes and told we would have a second contact, but that hasn't happened yet. No OM has shown up in our mailbox yet, but we are still hopeful; we did read a post by someone on the 11/18 cruise roll call that they wouldn't get theirs until they were at the port. That means we on the 11/26 may be the first to get the OMs via mail.
We are on the Nov 26th and Dec 3rd cruises. Have heard nothing. How was the "first contact" established. Did you receive an email...call...or what. Thanks for your response.
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Princess Elite Member
#20
5 Posts
Joined May 2009
Originally posted by septrack
We are on the Nov 26th and Dec 3rd cruises. Have heard nothing. How was the "first contact" established. Did you receive an email...call...or what. Thanks for your response.
I was called by the Ocean Concierge team to inform me that my cabin was selected as well as ask for wristband sizes.