Distinctive Voyages $50 Shorex Credit

I know that any credit that comes as a perk only shows on your folio AFTER you have done the shorex. Can anyone tell me if it is refundable or non-refundable OBC.

I have looked but found nothing on the website!! Nor is there a thread in the last 4 pages that would help.

Thanks

Not sure if it was refundable or not....it was not specified on our invoice...however we cashed it out at the casino (3% charge) and took home the cash:)

since NCL is giving you the on board credit, it make sense for it to be non refundable obc.

since NCL is giving you the on board credit, it make sense for it to be non refundable obc.

That is my concern. If you do a shorex on the very last day, it would not appear on your folio overnight and so be available on the LAST (debarkation) day. How would you spend it?

I believe that the $50 PER PORT Shore Excursion CREDIT is use it or lose it - No cash value - NO OBC involved !

You take a SX costing $100 NCL credits you $50 net cost is $50.

If you do not take a SX you get nothing - no cash - NO OBC.

The SX credit is $50 PER CABIN and not per individual although 1 person could get the entire credit if the

other cabin occupants don't go !

If the SX taken is less than $50 no credit for the remaining value although time permitting a 2nd SX could be

taken and the value used up there - very few SXs fall into this category - less than $50 fare

The SX deal is one of the perks promos offered selecting 2 or more of the perks offered.

Usually of the perks offered the Beverage and Dining packages are the ones selected first.

If you are in a suite class cabin the program is included getting all the perks/promos.

Perks & Promos:

UBP - beverage package

SDP - dining package

SX credit $50 per port per cabin

Wi-Fi internet

3-4 cabin guests free* - 3-4 guests still pay taxes and port fees

OBC - variable from NCL TA or booking class of cabin

I believe that the $50 PER PORT Shore Excursion CREDIT is use it or lose it - No cash value - NO OBC involved !

You take a SX costing $100 NCL credits you $50 net cost is $50.

But if you pay online for your shorex to ensure the best price and availability you do not get the credit till AFTER you have done the shorex. That credit goes on to your folio and does NOT decrease the cost of the shorex. You get the credit back on your folio, in theory, as OBC.

I believe that the $50 PER PORT Shore Excursion CREDIT is use it or lose it - No cash value - NO OBC involved !

You take a SX costing $100 NCL credits you $50 net cost is $50.

 

But if you pay online for your shorex to ensure the best price and availability you do not get the credit till AFTER you have done the shorex. That credit goes on to your folio and does NOT decrease the cost of the shorex. You get the credit back on your folio, in theory, as OBC.

Ay ha I see Viva la Difference ----- payment in advance -

If you did not take*** the SX then you would be entitled to a full refund since you have at this point paid in full.

*** Cancelling within the appropriate time limits or having the SX cancelled by the vendor full refund is due.

When you take the SX with the $50 perk - $50 is credited back to your*** on board account.

Therein lies the question of getting that $50 credited back to your on board account in what form.

It should be available as REFUNDABLE OBC; cash or credit card credit to be applied on your final invoice.

***

Note since the $50 perk is for the cabin and not the individual the first two occupants of the cabin would split

the $50 and have $25 credit each even though one person paid in full. It is what I experienced recently.

since NCL is giving you the on board credit, it make sense for it to be non refundable obc.

 

That is my concern. If you do a shorex on the very last day, it would not appear on your folio overnight and so be available on the LAST (debarkation) day. How would you spend it?

Isn't the balance calculated when the account gets closed? So that the order of the expenses and OBC's don't matter. SUM(all your expenses during the cruise) - SUM(OBC's) = remaining payment.

The only time getting the OBC after the tour would be difficult is when you do a disembarkation shore excursion.

I thought if you were using the distinctive voyage shore excursion credit that your either needed to book it before the cruise by calling a special telephone number or booking it once on board.

Are you saying that if you book it prior to the cruise by calling the special number that they still charge you the full amount? I thought they would just charge the discounted amount.

Thanks for any clarification.

The way it was explained to me is that it works just like the $50 shore ex credit that you can pick as a perk. You make a reservation for a shore ex. You are charged when you take the excursion the full price and then the credit gets applied. The credit is combineable so in theory you could have a $100 credit applied. It works more like a discount than a credit.

The way it was explained to me is that it works just like the $50 shore ex credit that you can pick as a perk. You make a reservation for a shore ex. You are charged when you take the excursion the full price and then the credit gets applied. The credit is combineable so in theory you could have a $100 credit applied. It works more like a discount than a credit.

OK, thanks that was my understanding also. But in that case I don't understand how the prior poster would have a shore excursion credit that they wanted to "cash out". There would be no credit even if you book prior to the cruise as you didn't have to pay for the shore excursion when you booked it. The OBC would only show up after you took the shore excursion and were charged for it on board, there wouldn't be any excess credit to cash out. Hope I'm making sense. LOL!

I guess my situation was a bit different so I will explain:

*Booked Free at Sea Excursion Credit $50 per port credit

*Booked Distinctive Voyages $50 per port credit

*Platinum Plus credit 15% off excursions (had to go to excursion desk to apply this)

*Called the excursion phone number and booked the excursions pre cruise...said it would be charged onboard.

*I had enough travel agent given OBC to cover the costs of all 4 excursions I booked. Also prepaid my service charges, so no other charges on my folio.

*The debarkation excursion credit was posted to my folio the day before debarkation.

*$100 per port credit X 4 excursions = $400 OBC left over on my folio.

*Went to the casino, put my room key into a slot machine, chose "cash out", entered amount (remember there is a 3%fee), took ticket to cashier and received the cash. (There is always staff there to help explain how to do this if you need it) Cash out was charged to my cabin using up the $400 Shore EX OBC...my balance then was 0 on my folio the last day.

So, yes the credit gets applied AFTER you actually take the shore excursion with the exception of the debarkation day excursion which was applied the day before.

It should be available as REFUNDABLE OBC; cash or credit card credit to be applied on your final invoice.

That is the whole point of my original question. Is it?

The advice I received from my PCC was as follows:-

Either:-

Book directly through the Miami Shore Excursions Office (Difficult for me as we are in NZ and it would be an International Toll Call)

Or:-

Wait till on-board and book there. (We want to ensure we get on the shorex we want so am looking to see if there is another way!!)

He said either of those ways would ensure that there was no problem with having the $50 deducted, after the tour was completed, from the actual price when the tour was charged.

He was unsure of the position if the tours were paid for "up front" regarding the return of the $50 after the tour was completed. In that case the information on board may not have the information that we were entitled to the refund.

since NCL is giving you the on board credit, it make sense for it to be non refundable obc.

 

That is my concern. If you do a shorex on the very last day, it would not appear on your folio overnight and so be available on the LAST (debarkation) day. How would you spend it?

It is not OBC. After you take the Excursion $50 is deducted from the charge for the Excursion.

It is not OBC. After you take the Excursion $50 is deducted from the charge for the Excursion.

That is only true if you DON'T pay for the excursion up-front but have reserved it through Miami or booked on board. All my messages were asking about what happened IF you prepaid. It seems no one really knows what the situation is if you DO pre-pay.

I guess my situation was a bit different so I will explain:

 

*Booked Free at Sea Excursion Credit $50 per port credit

*Booked Distinctive Voyages $50 per port credit

*Platinum Plus credit 15% off excursions (had to go to excursion desk to apply this)

*Called the excursion phone number and booked the excursions pre cruise...said it would be charged onboard.

*I had enough travel agent given OBC to cover the costs of all 4 excursions I booked. Also prepaid my service charges, so no other charges on my folio.

*The debarkation excursion credit was posted to my folio the day before debarkation.

*$100 per port credit X 4 excursions = $400 OBC left over on my folio.

*Went to the casino, put my room key into a slot machine, chose "cash out", entered amount (remember there is a 3%fee), took ticket to cashier and received the cash. (There is always staff there to help explain how to do this if you need it) Cash out was charged to my cabin using up the $400 Shore EX OBC...my balance then was 0 on my folio the last day.

 

So, yes the credit gets applied AFTER you actually take the shore excursion with the exception of the debarkation day excursion which was applied the day before.

My guess here is that it wasn't the Shore excursion credit you were cashing out, but the OBC from your travel agent. They probably readjusted the bill to use the shore excursion credits first which then credited back the onboard credit (in the same $50 amounts) to your account. Confusing, definitely! But that would be my assumption as I've never heard of anyone being able to cash out the shore excursion credit as I was told it was non-refundable credit. Although who knows for sure as yours may have been a singular situation.

Also good to know you could use both shore excursion credits and the latitude discount, we have the same perks.

Thanks for posting all the info.

It is not OBC. After you take the Excursion $50 is deducted from the charge for the Excursion.

 

That is only true if you DON'T pay for the excursion up-front but have reserved it through Miami or booked on board. All my messages were asking about what happened IF you prepaid. It seems no one really knows what the situation is if you DO pre-pay.

OK...I just called the Excursion Department (1.866.625.1167) and I asked your question about PRE PAYING for the shore excursions when you have the Distinctive Voyages $50 Shorex Credit. The agent told me you would still get the $50 per port credit after the excursion was taken. She said it would actually show up as a $50 non refundable OBC because you pre paid for the excursions. Your reservation would show you have the Distinctive Voyages perk.

It is still combinable with Latitude discount and all you have to do is go to the Shore Ex desk and show your card. The prepaid difference would be credited back to your account as a refundable OBC.

Hope this helps :)

My guess here is that it wasn't the Shore excursion credit you were cashing out, but the OBC from your travel agent. They probably readjusted the bill to use the shore excursion credits first which then credited back the onboard credit (in the same $50 amounts) to your account. Confusing, definitely! But that would be my assumption as I've never heard of anyone being able to cash out the shore excursion credit as I was told it was non-refundable credit. Although who knows for sure as yours may have been a singular situation.

Also good to know you could use both shore excursion credits and the latitude discount, we have the same perks.

 

Thanks for posting all the info.

Just make sure you go to the shore ex desk and let them know your latitude level. They will readjust the shore ex pricing to reflect it. Otherwise you will not get the discount :o

Also, I had already cashed out all of my remaining TA OBC a few days before I cashed out the shore ex OBC, so I guess it worked out for me;)

Just make sure you go to the shore ex desk and let them know your latitude level. They will readjust the shore ex pricing to reflect it. Otherwise you will not get the discount :o

 

Also, I had already cashed out all of my remaining TA OBC a few days before I cashed out the shore ex OBC, so I guess it worked out for me;)

Thanks for the info! This all gets really confusing. Glad it worked out for you! I'm waiting to book once we get on board so should be fine.

The advice I received from my PCC was as follows:-

Either:-

Book directly through the Miami Shore Excursions Office (Difficult for me as we are in NZ and it would be an International Toll Call)

Or:-

Wait till on-board and book there. (We want to ensure we get on the shorex we want so am looking to see if there is another way!!)

 

He said either of those ways would ensure that there was no problem with having the $50 deducted, after the tour was completed, from the actual price when the tour was charged.

He was unsure of the position if the tours were paid for "up front" regarding the return of the $50 after the tour was completed. In that case the information on board may not have the information that we were entitled to the refund.

Can anyone share the number for Miami Shore Excursions Dept?? :)

here they are:

Shore excursion contact numbers

For more information, call 1.866.625.1167 (US & Canada), or 0845 201 8907 (UK guests). European guests can call +49 611 3607 or browse www.ncl.eu

here they are:

Shore excursion contact numbers

For more information, call 1.866.625.1167 (US & Canada), or 0845 201 8907 (UK guests). European guests can call +49 611 3607 or browse www.ncl.eu

Thank you!!!

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OP: Thank you for posting this question. It seems the responses went full circle.

I had a similar question, and just decided not to prepay our (3 person) Daily Service Charges this time for our upcoming February cruise.

I see the Excursion credit as a $50 refund on amounts pre-paid; some see it as an excursion discount.

Hopefully, the $50 Excursion Credit will offset the DSC.

since NCL is giving you the on board credit, it make sense for it to be non refundable obc.

 

That is my concern. If you do a shorex on the very last day, it would not appear on your folio overnight and so be available on the LAST (debarkation) day. How would you spend it?

We did a shore excursion on the last day of our alaskan (an evening shore excursion)... and the credit still applied to the folio and we weren't overcharged or anything.

However, we did not prepay our excursions - we had our TA call up and book them so we didn't have to pay in advance.