Are HAL EXC tours refundable if you change your mind?

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#2
North Central Florida
5,602 Posts
Joined Nov 2015
It will tell you in the book of tours under each port. It will NOT be on your ticket.
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Carole

Cruising now: Not until - P'dam over Christmas/New Years

Prinsendam 14-DAY CARIBBEAN HOLIDAY Dec 2018
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Past cruises:
Costa Flavia 1975 - 4 day Bahamas
Sarah - 2005 - 7 day Barge - W&S Netherlands [Road Scholar]
Maasdam Jan 2015 - 10 day Southern Caribbean B2B
Zuiderdam Jan 2015 - 10 day Southern Caribbean & Panama Canal Sunfarer [Road Scholar]
AmaCerto May 2015 - 14 day Amsterdam - Budapest [Road Scholar]
Brilliance otS Nov 2015 - 5 day Western Caribbean
Nieuw Amsterdam Dec 2015 - 7-day Western Caribbean;
Zuiderdam Dec 2015 14-day W/E Caribbean Holiday Collector
Oosterdam Jan 2016 21-day Southern Caribbean Seafarer/Wayfarer
Westerdam Mar 2016 21-day Panama Canal Fort Lauderdale to San Diego; B2B
Westerdam Apr 2016 35-day Circle Hawai`i, Tahiti & Marqueses: San Diego to Seattle [Road Scholar]
Prinsendam May 2016 16-day Azores and Normandy Explorer - FLL to IJmuiden [Amsterdam] Last HAL ship out
Avalon Tranquility II & Poetry II Jun 2016 16-day Rhine & Rhône Revealed/SB - Amsterdam to Côte d’Azur (Rhine, Saône & Rhône)
Queen Mary 2 June 2016 8-day Trans-Atlantic crossing Southampton - NYC
Zuiderdam Oct 2016 12-day The Atlantic Coast - Quebec City to FLL First HAL ship back
Amsterdam Dec 2016 14-day Panama Canal Holiday SD to FLL

Nieuw Amsterdam Jan 2017 21-Day Southern Caribbean Wayfarer/Seafarer
Koningsdam Feb 2017 7-Day Eastern Caribbean
Oosterdam Mar 2017 7-Day Western Caribbean [out of Tampa]
Nieuw Amsterdam - Dec 2017 17-Day Bahamas, W/E Caribbean Holiday Collector
Zaandam - Apr 2018 23-Day Repo FLL-Seattle
Maasdam June 2018 7-Day Canada & NE Discovery
#3
san antonio tx
723 Posts
Joined Jun 2008
When we wanted to cancel the night before an excursion we were told that our money would be refunded only if someone else wanted to book that excursion. We were lucky and our tickets were sold to other passengers within an hour.
#4
Oklahoma City
8,882 Posts
Joined Oct 2000
Originally posted by 78232
When we wanted to cancel the night before an excursion we were told that our money would be refunded only if someone else wanted to book that excursion. We were lucky and our tickets were sold to other passengers within an hour.
Same here about a month ago. I was sick and about an hour before the tour left my DW took the ticket to the tour desk when it opened. To my surprise, about 15 minutes later I received a call from the desk saying that I would get a full refund (I was not expecting one of course). Great service!
#5
Orange County, CA
1,976 Posts
Joined Aug 2009
Tours are usually refundable 48 hours. before departure. Exception is the World Cruise. Tours are only refunded a week before the tour. And yes, if they can find someone to take your tickets, they will refund your money.
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Sharon


1Volendam Alaska 09/04 2Statendam PC 04/05 3Rotterdam Italy 09/05 4Rotterdam Greece 10/05 5Oosterdam Mexico 12/05 6Oosterdam PC 4/06 7Westerdam Alaska 5/06 8Avalon Tapestry Rhine & Moselle 08/06 9Zaandam Hawaii 11/06 10Rotterdam Baltic & Norway 06/07 11Oosterdam PC 04/08 12Rotterdam Copenhagen-Athens 09/08 13Statendam Caribbean 12/08 14Ryndam PC & Alaska 05/09 15Statendam Panama Canal 10/09 16Westerdam TA & Mediterrean Empires 04/10 17Volendam Australian & NZ Holiday 12/10 18 Prinsendam BA to Ft Lauderdale 02/11 19 Maasdam Ft Lauderdale to Rome & Back to Ft Lauderdale 10/11 20 Rotterdam Hawaii, Tahiti & Marquesas Islands 03/12 21 Maasdam VOV 07/12 22 Volendam TP & Circle Australia 09/12 23 Zaandam Mexico/Hawaii 2/13 24 Maasdam New England/Canada 9/13 25 Prinsendam SA Grand Voyage 01/14 26 Rotterdam African Explorer 09/14 27 Prinsendam Celtic & North Cape 06/15 28 Prinsendam Baltic, Kiel Canal, Irish & Scottish 07/15 29 Prinsendam North Cape & Spitsbergen 07/15 30 Veendam Mexico Riviera 11/15 31 Volendam Asia Explorer 2/16 32 Volendam Asia Transpacific 3/16 33 Prinsendam Northern Europe 8/16 34 Prinsendam Mediterranean 9/16 35 Koningsdam Inaugural Transatlantic 10/16
#6
21 Posts
Joined Mar 2018
Originally posted by Storylady
Tours are usually refundable 48 hours. before departure. Exception is the World Cruise. Tours are only refunded a week before the tour. And yes, if they can find someone to take your tickets, they will refund your money.
Minus a 10% charge no matter how early you cancel onboard (as I recently learned).